People Skills

How to Assert Yourself, Listen to Others, and Resolve Conflicts

Ranked #33 in Social Skills, Ranked #47 in Mediationsee more rankings.

Improve your personal and professional relationships instantly with this timeless guide to communication, listening skills, body language, and conflict resolution.

A wall of silent resentment shuts you off from someone you love....You listen to an argument in which neither party seems to hear the other....Your mind drifts to other matters when people talk to you....

People Skills is a communication-skills handbook that can help you eliminate these and other communication problems. Author Robert Bolton describes the twelve most common communication barriers,...
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