Difficult Conversations

How to Discuss What Matters Most

Ranked #4 in Mediation, Ranked #4 in Conversationsee more rankings.

The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask"

We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to:

? Decipher the underlying...
more

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Reviews and Recommendations

We've comprehensively compiled reviews of Difficult Conversations from the world's leading experts.

Gabriel Weinberg The books I keep coming back to are the ones where I took away lasting mental models. These include [...] Difficult Conversations (about negotiation models). (Source)

April Wensel @amyvpellegrini I really liked a book called Difficult Conversations. I also love the book Nonviolent Communication for conflicts. (Source)

Auren Hoffman @insta_eich i love the book! (Source)

Bogdan Lucaciu I’m re-reading “Difficult Conversations”. It’s written by the “Harvard Negotiation Project” guys that also wrote “Getting to Yes” and “Thanks for the Feedback”. It allowed me to navigate super important conversations by shifting from a “who’s right” stance to a learning stance. Giving it another spin after two years from the first read as I'm working on my assertiveness. (Source)


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