J. W. Marriott, Jr.'s Top Book Recommendations

CEO/Marriott International

Want to know what books J. W. Marriott, Jr. recommends on their reading list? We've researched interviews, social media posts, podcasts, and articles to build a comprehensive list of J. W. Marriott, Jr.'s favorite book recommendations of all time.

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The Nordstrom Way shows the direct link between empowering your employees and creating a long-term relationship with your customers. More businesses should follow Nordstrom's example.
--Howard Schultz, Chairman, Starbucks Coffee Virtually every company wants to be the Nordstrom of their industry. Nordstrom is one of only five companies to make Fortune's "best companies to work for" and "most admired" list every year the surveys have been taken. Despite its position in the hard-hit retail sector, Nordstrom, with 193 stores in 28 states, never experienced a quarterly loss...
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Recommended by Howard Schultz, J. W. Marriott, Jr., and 2 others.

Howard SchultzThe Nordstrom Way shows the direct link between empowering your employees and creating a long-term relationship with your customers. More businesses should follow Nordstrom's example. (Source)

J. W. Marriott, Jr.Businesses should use this book as a primer on making and keeping happy, satisfied customers. (Source)

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