100 Best Service Books of All Time
We've researched and ranked the best service books in the world, based on recommendations from world experts, sales data, and millions of reader ratings. Learn more
The #1 New York Times bestseller that launched the phenomenal career of Tom Clancy--the gripping military thriller that introduced the world to his unforgettable hero, Jack Ryan.
Somewhere under the freezing Atlantic, a Soviet sub commander has just made a fateful decision. The Red October is heading west. The Americans want her. The Russians want her back. The chase for the highly advanced nuclear submarine is on--and there's only one man who can find her... more
Lindsay BerraI had a great time working out with the #SpecialForces crew from @GhostRecon and @sofletehq in NYC last week! @jonnybernthal even did a drive-by. Fun fact: My dad had me read my first Tom Clancy book, Hunt for Red October, when I was 10. #GhostRecon https://t.co/VgjPCYBRna (Source)
By all rights, Moist should have met his maker. Instead, it's Lord Vetinari, supreme ruler of Ankh-Morpork, who promptly offers him a job as Postmaster. Since his only other option is a nonliving one, Moist accepts the position - and the hulking golem watchdog who comes along with it, just in case Moist was considering abandoning his responsibilities prematurely. more
Who would not to wish to be the man in charge of Ankh-Morpork's Royal Mint and the bank next door?
It's a job for life. But, as former con-man Moist von Lipwig is learning, the life is not necessarily for long.
The Chief Cashier is almost certainly a vampire. There's something nameless in the cellar (and the cellar itself is pretty nameless), it turns out that the Royal Mint runs at a loss. A 300 year old wizard is after his girlfriend, he's about to be exposed as a fraud, but the Assassins Guild might get him first. In fact lot... more
Gary Soneji wants to commit the crime of the century. Alex Cross is the brilliant homicide detective pitted against him. Jezzie Flanagan is the first female supervisor of the Secret Service who completes one of the most unusual... more
Cristian-Dragos BaciuAnd let's not forget Along Came a Spider by James Patterson. Actually, Patterson is really something else. He doesn't even write the books himself. He just puts together a very detailed brief, that he hands over to a talented writer and bang!, you have a best-seller. (Source)
Here is Kazuo Ishiguro's profoundly compelling portrait of Stevens, the perfect butler, and of his fading, insular world in post-World War II England. Stevens, at the end of three decades of service at Darlington Hall, spending a day on a country drive, embarks as well on... more
Jeff BezosIf you read The Remains of the Day, which is one of my favorite books, you can't help but come away and think, I just spent 10 hours living an alternate life and I learned something about life and about regret. You can't do that in a blog post. (Source)
At what point do these druggies threaten national security? When can a nation act against its enemies? These are questions Jack Ryan must answer because someone has quietly stepped over the line.
Does anyone know who the real enemy is? How much action is too much? Which lines have been crossed? Ryan and his "dark side", a shadowy field officer known only as Mr. Clark, are charged with finding out. They expect danger from without... but the danger from within may be... more
But... more
But too many groups have invested too much blood. Shunned by their erstwhile Soviet sponsors, increasingly isolated by the realignment of the Mideast, these terrorists have one more desperate card to play, requiring a degree of ruthlessness never before seen. With one...
moreWhen Bond rescues a beautiful, reckless girl from self-destruction, he finds himself with a lead on one of the most dangerous men in the world—Ernst Stavro Blofeld, the head of SPECTRE. In the snow-bound fastness of his Alpine base, Blofeld is... more
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New York Chef Tony Bourdain gives away secrets of the trade in his wickedly funny, inspiring memoir/expose. Kitchen Confidential reveals what Bourdain calls "twenty-five years of sex, drugs, bad behavior and haute cuisine." less
Eric RipertI love that Tony’s world in the kitchen was filled with pirate-like renegades when mine was peopled with regimented professionals. How eye-opening and entertaining to read about the other side! (Source)
Jon FavreauGreat book. (Source)
Jason KottkeThis book is 18 years old but aside from some details, it felt as immediate and vital as when it came out. What a unique spirit we lost this year. (Source)
A brilliant and ruthless Nazi master agent is on the loose in Cairo. His mission is to send Rommel’s advancing army the secrets that will unlock the city’s doors. In all of Cairo, only two people can stop him. One is a down-on-his-luck English officer no one will listen to. The other is a vulnerable young Jewish girl. . . . less
"Dick, I need a war."
Nicolas Creel is a man on a mission. He heads up the world's largest defense contractor, The Ares Corporation. Dick Pender is the man Creel retains to "perception manage" his company to even more riches by manipulating international conflicts. But Creel may have an even grander plan in mind.
Shaw, a... more
He has devised a plan to cripple the American greatness, humble the US military, and elevate Japan to a position of dominance on the world stage.
Yamata's motivation lies in his desire to pay off aDebt of Honor to his parents and to the country he feels is responsible for their deaths—America. All he needs is a catalyst to set his plan in motion.
When the faulty gas tank on one Tennessee...
moreA driver for a top-of-the-line limousine service is found dead - shot through the neck with a crossbow. The car was booked by an executive at a venerable security company whose identity had been stolen. Days later, a stunning, high-priced escort is found killed at Coney Island, a bayonet stuck in her... more
On December 7, 1941, five brothers exploring a shaft on a small island off the coast of Washington State make an extraordinary discovery, only to be interrupted by news of Pearl Harbor. In the present, Cabrillo, chasing the remnants of a crashed satellite in the Argentine jungle,... more
In Service, we follow Marcus Luttrell to Iraq, where he returns to the battlefield as a member of SEAL Team 5 to help take on the most dangerous city in the world:... more
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Drawn into a maze of lies, secrets, and... more
Nic NemethDeception Point is the best Dan Brown book... https://t.co/DBhQVzsqVH (Source)
Frade’s job? Typical OSS...
Having helped a German lieutenant colonel named Wilhelm Frogger escape from a miserably hot and remote Mississippi prisoner-of-war camp, he must now get the defiant POW to turn against his country.
Frogger’s parents are in Frade’s custody in Argentina, because of their involvement in a secret German plan to establish post-war safe havens for senior...
moreIn his powerful new book THE FRED FACTOR, motivational speaker Mark Sanborn recounts the true story of Fred, the mail carrier who passionately loves his job and who genuinely cares about the people he serves. Because of that, he is constantly going the extra mile handling the mail – and sometimes watching over the houses – of the people on his route, treating everyone he meets as a friend. Where others might see delivering mail as monotonous drudgery, Fred sees an opportunity to make a difference in the lives of those he serves.
We’ve all encountered people... more
Thirteen-year-old Ben Ripley has had a lot of field success despite only just beginning his second year at Spy School, something even graduates rarely experience. But he’d never have survived without the help from experienced agents and his friends.
Now he’s been called in on a solo mission—and the fate of the United States of America is on his shoulders alone.
more
Ben MacintyreI think it sets the standard for all spy literature. It’s very hard to improve on The Spy Who Came in from the Cold. It’s the classic le Carré recipe of compromised individuals trying to find their way through a labyrinth of deception and self-deception (Source)
Keith JefferyThis is at the far end of the spectrum from James Bond, but it also says a lot about the bureaucracy of the Service. (Source)
It is now beyond a doubt that a mole, implanted decades ago by Moscow Centre, has burrowed his way into the highest echelons of British Intelligence. His treachery has already blown some of its most vital operations and its best networks. It is clear that the double agent is one of its own kind. But which one? George Smiley is assigned to identify him. And once... more
Sam BourneThis is an example of the meticulously supreme thriller. John le Carré really is the master of the form, and any list of thrillers has to include that book. It’s a very emboldening book for thriller writers, because it teaches you not to underestimate the understanding of your reader. They can be pushed and pushed. It is an incredibly intricate plot and yet, if you write it well enough, as he... (Source)
Robert BaerLe Carré has the ability to add drama and colour. For classic espionage in a little town in Germany, you can’t do better than le Carré. (Source)
Andy BeckettI find the darkness in le Carré particularly interesting because it’s quite melancholic. It evokes a sadness about Britain and the establishment at that time. There’s a sense of the world closing in. He really captures that in the book. (Source)
In May 2013, Glenn Greenwald set out for Hong Kong to meet an anonymous source who claimed to have astonishing evidence of pervasive government spying and insisted on communicating only through heavily encrypted channels. That source turned out to be the twenty-nine-year-old NSA contractor Edward Snowden, and his revelations about the agency's widespread, systemic overreach proved to be some of the most explosive and consequential news in recent history, triggering a... more
Gilbert RwabigwiYour book, “No Place To Hide”, was a thrilling/insightful read. Can’t wait to flip through @Snowden’s memoir. 🙏🏾 https://t.co/pZPLxDpNcM (Source)
Don't have time to read the top Service books of all time? Read Shortform summaries.
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For Britain's counterintelligence operations, this meant finding the unlikeliest agent imaginable-a history professor named Alfred Vicary, handpicked by Churchill himself to expose a highly dangerous, but unknown, traitor.
The Nazis, however, have also chosen an unlikely agent: Catherine Blake, a beautiful widow of a war hero, a hospital volunteer - and a Nazi spy under direct orders from Hitler to uncover the Allied plans for D-Day... less
Meanwhile, Jack Graham, once a public... more
She came to him at his lowest point. The voice of an angel, a whisper in the dark. She’s the only thing that gets Nathan Kelly through his captivity, the endless days of torture and the fear that he’ll never return to his family. With her help, he’s able to escape. But he isn’t truly free, because now she’s disappeared and he’s left with an all-consuming emptiness as he struggles to pick up the pieces of his life. Did he imagine his angel? Or is she out there, needing his help as he’d once needed hers?
Now he rushes... more
The last person Sam Kelly expected to pull wounded from the lake was Sophie Lundgren. Once they shared a brief, intense affair while Sam was undercover and then she vanished. She’s spent the last months on the run, knowing that any mistake would cost her life and that of her unborn child—Sam’s child. Now she’s resurfaced with a warning for Sam: this time, he’s the one in danger.
Now he’s her last chance.
Sam has too many questions to let her slip away again—like why she disappeared in the first... more
Now Pulitzer Prize–winning author Tim Weiner offers the first definitive history of the CIA—and everything is on the record. LEGACY OF ASHES is based on more than 50,000 documents, primarily from the archives of the CIA itself, and hundreds of... more
Stephen GlainYes. This book reads like the Keystone Kops. It’s amazing how often the CIA just blundered, going from one screw-up to the next, despite having some very intelligent people. But I once listened to Tim Weiner giving an interview and he said something very profound. He said every president since it was created under Truman has abused the CIA. Too often it’s used to prove a presumed fact, a fact... (Source)
26 lessons that survey the Bible
Questions to answer at the end of each lesson
Pronunciation guide
Maps
Charts
Diagrams
The... more
Enlisted to bring Grace home is Rio, relentless member of the KGI. He's unprepared for his reaction to this wounded, damaged woman, and he's fiercely determined to protect her from those who nearly destroyed her. In Rio, she finds a safe haven, and for the first time...hope. But... more
Don't have time to read the top Service books of all time? Read Shortform summaries.
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Most people would take an all-expenses-paid trip to the beach in a heartbeat. Garrett Kelly only accepts to keep tabs on Sarah Daniels, who’s in hiding after witnessing a murder by Marcus Lattimer, her half-brother—and a personal enemy of KGI. This gig may be beneath a disciplined soldier like Garrett, but if he gets a shot at Lattimer, it will all be worth it…
…and the ultimate moving target.
But Garrett hadn’t counted on falling for Sarah. He’d considered seduction as a tactical maneuver, but... more
Professional mercenary Dare Macintosh lives by one hard and fast rule: business should never be personal. If a cause appeals to him and the price is right, he'll take the mission he's offered. But then the lovely Molly Alexander asks him to help her track down the men who'd had her kidnapped—and for the first time, Dare's tempted to combine work with pleasure.
Fiercely independent, Molly vows to trust no one until she's uncovered the truth. Could the enemy be her powerful, estranged father? The ex-fiancé who still holds a... more
At the close of the letter, she had written, "If you could just find a dress that... more
Written in the parable style of The One Minute Manager, Raving Fans uses... more
Vivek GaripalliShort, simple, highly effective. (Source)
Now David Webb, professor of Oriental studies, husband, and father, must do what he hoped he would never have to do...
more"Initial thoughts" at the... more
Don't have time to read the top Service books of all time? Read Shortform summaries.
Shortform summaries help you learn 10x faster by:
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• George W. Bush’s daughters would try to lose their agents.
• Based on a psychic’s vision that a sniper would assassinate President George H. W. Bush, the Secret Service changed his motorcade route.
• To make the press think he came to work early, Jimmy... more
His brothers have tried to bring Ethan into the KGI fold, tried to break through the barriers he’s built around himself, but Ethan refuses to respond… until he receives anonymous information claiming Rachel is alive.
To save her, Ethan will have to dodge bullets, cross a jungle, and risk falling captive to a deadly drug cartel that threatens his own demise. And even if he... more
And sometimes it is simply deadly...
A three-hour drive from Washington, D.C., two clandestine institutions face each other across a heavily guarded river. One is the world's most unusual laboratory, whose goals and funding are a mystery. The other is an elite CIA training camp shrouded in secrecy. Now a man and a woman are about to run a gauntlet between these two puzzle factories, straight into a furious struggle to exploit a potentially world-shattering discovery--and keep some other secrets underwraps forever...
Former secret... more
As the Battle of the Atlantic rages, German U-boats are sinking U.S. vessels at will. Meanwhile, preparations are being made to invade Sicily and Italy. As the war heats up, "Wild Bill" Donovan and his secret agents find themselves battling on two fronts at once. And fate is about to deal them a surprise that may doom them all. less
Even trained warriors often feel an internal blink of resistance when the killing takes place within the zone of body heat. Not Ray Favor. He killed with the ease of flipping a light switch.
ONE SHOT AT REDEMPTION
A decade ago, Ray Favor was a remorseless killer for the Black Ops cell Bravo One Nine. He did what he was hired to do out of patriotism and duty. Now, having amassed a fortune but deeply troubled by his past and suspicious of his own nature, Favor is motivated by something more: a chance to right the wrongs he committed and restore...
moreShe may be aloof, and more pretty than gorgeous, but Alani Rivers is the kind of woman a hot-blooded mercenary can't forget, no matter how hard he tries. So when Jackson Savor wakes up next to the naked, sleeping beauty—with no memory of what happened—he knows he's been drugged… even if Alani doesn't.
After she was kidnapped, Alani swore she'd never trust another man again. Still, something about this strong, sexy hero with the tender touch makes her want to believe him. As Jackson hunts downs a mysterious... more
Also see: Alternate Cover Editions for this ISBN [ACE]
ACE #1
In the midst of an international crisis, Heidi Milligan, a beautiful, brilliant American naval commander, accidentally discovers an obscure reference to the long-buried North American Treaty, a precedent-shattering secret pact between the United States and Great Britain. The President believes that the treaty offers the single shot at salvation for an energy-starved, economically devastated nation, but the only two copies...
In Uncommon Service, Frances Frei and Anne Morriss show how, in a volatile economy where the old rules of strategic advantage no longer hold true, service must become a competitive weapon, not a damage-control function. That means weaving service tightly into every core decision your company makes. more
Don't have time to read the top Service books of all time? Read Shortform summaries.
Shortform summaries help you learn 10x faster by:
- Being comprehensive: you learn the most important points in the book
- Cutting out the fluff: you focus your time on what's important to know
- Interactive exercises: apply the book's ideas to your own life with our educators' guidance.
As with his other enormously popular series, the first two novels in W. E .B. Griffin’s saga of World War II espionage in Germany and Argentina – Honor Bound and Blood and Honor – became immediate bestsellers and were hailed as “immensely entertaining adventures” (Kirkus Reviews). Now, in Secret Honor, Griffin creates his most rousing novel yet.
In Wolf’s Lair, a German general works toward the assassination of Adolf Hitler. In... more
Undercover mercenary Trace Rivers loves the adrenaline rush of a well-planned mission. First he'll earn the trust of corrupt businessman Murray Coburn, then gather the proof he needs to shut down the man's dirty smuggling operation. It's a perfect scheme—until Coburn's long-lost daughter saunters in with her own deadly plan for revenge.
With a smile like an angel and fire in her eyes, Priscilla Patterson isn't who she seems to be. But neither is... more
The Pale King remained unfinished at the time of David Foster Wallace's death, but it is a... more
Raving Fans taught managers how to turn customers into full-fledged fans. Now, Gung Ho! brings the same magic to employees. Through the inspirational story of business leaders... more
What it takes to serve unselfishly
Why a servant has such a powerful influence
What challenges and rewards a servant can expect
He offers clear guidelines on developing a servant's heart and challenges you to realize the rich rewards promised in a life of authentic Christian servanthood. less
Don't have time to read the top Service books of all time? Read Shortform summaries.
Shortform summaries help you learn 10x faster by:
- Being comprehensive: you learn the most important points in the book
- Cutting out the fluff: you focus your time on what's important to know
- Interactive exercises: apply the book's ideas to your own life with our educators' guidance.
Desperate to keep her past a secret, Anna is nearly overwhelmed by her new duties—not to mention her instant attraction to Rupert, the handsome Earl of Westerholme. To make matters worse, Rupert appears to be falling for her as well. As their attraction... more
In this practical helper's companion, the authors explore a path through these confusions, and provide support and inspiration fo us in our efforts as members of the helping professions, as volunteers, as community activists, or simply as friends and family trying to meet... more
"The Shooting of Dan McGrew," "The Spell of the Yukon," and "The Cremation of Sam McGee."
Also included are unforgettable portrayals of the artists, grisettes, and models of the merry, tragic life of bohemian Paris, and other verses inspire by the First World War, during which Service drove an ambulance in France.
And not to be overlooked are the many expressions of the poet's own homespun philosophy--his comments on... more
Honda Civic 2012 - 2015
Honda CR-V 2012 - 2016
Exclusions: Does not include information specific to CNG or hybrid models
This Haynes automotive repair manual includes... more
Jacob Tomsky never intended to go into the hotel business. As a new college graduate, armed only with a philosophy degree and a singular lack of career direction, he became a valet parker for a large luxury hotel in New Orleans. Yet, rising fast through the ranks, he ended up working in “hospitality” for more than a decade, doing everything from supervising the housekeeping department... more
From the mystique of the glamorous Kennedys to the tumult that surrounded Bill and Hillary Clinton during the president’s impeachment to the historic tenure of Barack and Michelle Obama, each new administration brings a unique set of personalities to the White House—and a new set of challenges to the fiercely loyal and hardworking people who serve them: the White House residence staff.
In her runaway bestseller The Residence, former White House correspondent Kate Andersen Brower pulls back the curtain on the world’s most famous address. Drawing on hundreds of hours of...
moreTHE SECRET SPEECH
Soviet Union, 1956. Stalin is dead, and a violent regime is beginning to fracture-leaving behind a society... more
Don't have time to read the top Service books of all time? Read Shortform summaries.
Shortform summaries help you learn 10x faster by:
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- Interactive exercises: apply the book's ideas to your own life with our educators' guidance.
Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals.
Drawing on more than... more
Product and brand managers, marketing specialists, and business owners will learn how experience diagramming... more
A series of high-profile suicide bombings are devastating London and frustrating British Intelligence. But that doesn't matter to seventeen-year-old Danny Watts and his former SAS hero grandfather, Fergus, who are living undercover in southern Spain, knowing that the slightest slip could expose their whereabouts to the ruthless killers on their trail. All too soon, Danny and Fergus have their cover blown and are on the run again, with their enemies closing in fast. Suddenly, Danny and Fergus are forced to return to London and clear the family name. But once back in the UK, it appears that...
more--Howard Schultz, Chairman, Starbucks Coffee Virtually every company wants to be the Nordstrom of their industry. Nordstrom is one of only five companies to make Fortune's "best companies to work for" and "most admired" list every year the surveys have been taken. Despite its position in the hard-hit retail sector, Nordstrom, with 193 stores in 28 states, never experienced a quarterly loss... more
Howard SchultzThe Nordstrom Way shows the direct link between empowering your employees and creating a long-term relationship with your customers. More businesses should follow Nordstrom's example. (Source)
J. W. Marriott, Jr.Businesses should use this book as a primer on making and keeping happy, satisfied customers. (Source)
In short, imagine a workplace culture where employees were absolutely obsessed with customer service.
The Service Culture Handbook is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Whether you’re just beginning your journey, or have been working on culture for years, this handbook will... more
Brad ClevelandThough research continues to uncover the astonishing impact of customer-focused cultures on customer loyalty and business results, few organizations know how to get there. Jeff Toister unlocks that mystery through this practical (and fun to read!) guide to developing a culture that really works (Source)
Following his career as a Navy Lieutenant, during which he patrolled the rivers and canals along the Vietnamese-Cambodian border, he worked his way up through the Secret Service to become one of the key men in charge of protecting the President. That journey through the Secret Service provides an individual look inside the most discreet law enforcement agency in the world, and a... more
But when he sees a news report of the massacre of women and children in a terrorist outrage the other side of the world, long-suppressed memories are triggered, and Nick knows he must risk everything to repay a longstanding debt of friendship.
As events unfold in the bleak, medieval villages of... more
Don't have time to read the top Service books of all time? Read Shortform summaries.
Shortform summaries help you learn 10x faster by:
- Being comprehensive: you learn the most important points in the book
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- Interactive exercises: apply the book's ideas to your own life with our educators' guidance.
If Elizabeth Bennet had the washing of her own petticoats, Sarah often thought, she’d most likely be a sight more careful with them.
In this irresistibly imagined belowstairs answer to Pride and Prejudice, the servants take center stage. Sarah, the orphaned housemaid, spends her days scrubbing the laundry, polishing the floors, and emptying the chamber pots for the Bennet household. But there is just as much romance, heartbreak, and intrigue downstairs at Longbourn as there is... more
Characteristics of successful service dogs
How to coach owner-trainers
How to train typical service dog tasks and public... more
When Papa Pilgrim appeared in the Alaska frontier outpost of McCarthy with his wife and fifteen children in tow, his new neighbors had little idea of the trouble to come. The Pilgrim Family presented themselves as a shining example of the homespun Christian ideal, with their proud piety and beautiful old-timey music, but their true story ran dark and deep. Within... more
Drew Latham, Special Officer for Consular Operations in Paris, is frantic to discover his older brother's fate. But when he receives the sudden good news that Harry has surfaced, gut-twisting doubts arise. Has Harry's cover been blown? And if so, why has the Brotherhood of the... more
Don't have time to read the top Service books of all time? Read Shortform summaries.
Shortform summaries help you learn 10x faster by:
- Being comprehensive: you learn the most important points in the book
- Cutting out the fluff: you focus your time on what's important to know
- Interactive exercises: apply the book's ideas to your own life with our educators' guidance.