Six Sigma Beyond The Factory Floor

Deployment Strategies For Financial Services, Health Care, And The Rest Of The Real Economy

Ron D. Snee, Roger W. Hoerl | 4.15 | 11 ratings and reviews

Ranked #90 in Six Sigma

Cover copy for: Hoerl & Snee/Six Sigma Beyond the FactoryFloor/ 013143988XBinding: HardcoverTrim Size: 6 x 9Bulk: TK (T/F) FRONT COVER: PH logo Six Sigma Beyond the Factory Floor Deployment Strategies for Financial Services, Healthcare, and the Rest of the Real Economy Dr Ronald D. Snee, Roger W. Hoerl SPINE: Six Sigma Beyond the Factory Floor Dr Ronald D. Snee, Roger W. Hoerl logoPrentice Hall BACK COVER: Shelving category: business Six Sigma Beyond the Factory Floor Deployment Strategies for Financial Services, Healthcare, and the Rest of the Real Economy Left Column The firstcomprehensive, step-by-step Six Sigma implementation guide for nonmanufacturingorganizations Right Column Forfinance, healthcare, retail, logistics/supply chains, R D, education, nonprofits...every nonmanufacturingorganization Expertdeployment planning strategies, proven execution tactics Methods, tools, and best practices - customized for nonmanufacturing organizations Forevery Six Sigma implementer - frombeginners to leaders, champions, green belts, black belts, and master blackbelts Coauthoredby Roger W. Nonmanufacturing organizations are rapidly discovering SixSigma's immense potential to reduce costs, improve performance, growrevenue, strengthen focus, and empower people. To achieve these results in your organization, start right here. This book addresses every facet of deploying andsustaining Six Sigma beyond the factory floor: in finance, healthcare, retail, publishing, R D, logistics...no matter whatkind of organization. Drawing on new case studies, renowned practitioners Ronald Snee and Roger Hoerl cover up-front planning andstrategy...team building and executive sponsorship...project execution...methods, tools, and metrics...overcoming obstacles...and much more. Theiradvice and best practices can guide you through any stage of the process, whether you're just starting out or extending an existing initiative.With their help, scores of world-class enterprises have delivered on thepromise of Six Sigma. With this book, you can, too. Cover design by Nina Scuderi logo Text printed onrecycled paper www ft-ph.comPrentice Hall logoAn imprint of Pearson Education ISBN: 0-13-143988-X Bar code w/ISBN and prices: ISBN in Tunnell Consulting's Performance Excellence Practice, which offers Six Sigma consulting, training, facilitation and implementation, in addition to other process improvement approaches. Dr Snee is a winner ofthe American Society for Quality's highest honor, the Shewhart Medal, and hasserved as a member of the Malcolm Baldrige National Quality Award CriteriaTeam. He designed DuPont's first company-wide continuous improvementcurriculum. Roger W. Hoerl is along-time leader of GE's renowned quality initiatives. As manager ofGE's Applied Statistics Program, he partners on R D with GEbusinesses ranging from NBC and GE Capital to GE Aircraft Engines. He hasimplemented Six Sigma in a wide range of GE processes, ranging from corporateaudit to delinquent credit card tracking. He recently won the American Societyof Quality's 2002 Brumbaugh Award. Snee and Hoerl are coauthors of Leading Six Sigma (Financial Times Prentice Hall, 2003), thebest-selling executive's guide to Six Sigma. Thomson Learning, 2002), an innovative guide to the strategic use ofdata and statistics in solving business problems. LEFTFLAP: Six Sigma Beyond the Factory Floor: Deployment Strategies for Financial Services, Healthcare, and the Rest of the Real Economy Dr Ronald D. SneeRoger W. Hoerl There are dozens of books on implementing Six Sigma inmanufacturing. But what if you're in finance? Or healthcare? Ore-commerce? Or supply chain management? Or R D? Or the nonprofit sector? Oranywhere else? One book focuses on your needs: Six Sigma Beyond the Factory Floor, the start-to-finish Six Sigma guide for the rest of the real economy. World-renowned Six Sigmapractitioners Ronald D. Snee and Roger W. Hoerl cover every level of Six Sigmaimplementation in nonmanufacturing environments: deployment planning andstrategy, project execution, methods, tools, and more. Throughout, theyilluminate key concepts with case studies from a wide range of businesses andfunctions. Drawing on their unsurpassed consulting experience, they systematicallyidentify hurdles to success - and best practices for overcoming them. with less pain, cost, or risk. Using a proven Six Sigma deployment roadmap fornonmanufacturing organizationsPlanningstrategies, execution tactics, customized metho less

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