Ranked #35 in Consumer Behavior, Ranked #45 in Negotiation — see more rankings.
Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over fifty countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.
Best-selling author and multiple award-winner Phil M. Jones is highly regarded as one of the world's leading sales trainers. He has trained more than two million people... more
Best-selling author and multiple award-winner Phil M. Jones is highly regarded as one of the world's leading sales trainers. He has trained more than two million people... more
Rankings by Category
Exactly What to Say is ranked in the following categories:
- #63 in Customer Service
- #61 in Persuasion
- #73 in Pitching
- #86 in Sales
- #97 in Sales Management