This episode of The Mel Robbins Podcast explores Evy Poumpouras' unconventional path from a chance encounter to joining the Secret Service. Poumpouras shares lessons she learned protecting U.S. presidents, including the importance of emotional resilience, effective delegation, and communication skills.
Poumpouras also reveals techniques from her law enforcement training for reading body language, deciphering verbal cues, and detecting lies. She discusses strategies for developing composure under pressure, such as emotional detachment, learning from mistakes, and maintaining situational awareness. This episode provides valuable insights into building confidence, reading people, and staying grounded.
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An unexpected subway encounter sparked Evy Poumpouras' interest in law enforcement, leading her to join the Secret Service despite having no prior plans for such a career. Protecting U.S. presidents taught her invaluable lessons:
She learned from observing presidents handle criticism with grace, not taking it personally and maintaining dignity. Evy realized the importance of emotional resilience under pressure.
Evy saw that true leadership involves delegating to experts rather than trying to know everything. She admired how presidents empowered their advisors' specialized knowledge.
She absorbed communication skills like speaking with care, maintaining eye contact, listening genuinely, and projecting confidence - ensuring one's voice authentically represents life experiences.
Evy shares insights from her training in lie detection:
Observing someone's normal behavior provides context for detecting changes that may signal deception. Evy emphasizes aligning body language with words to sense disharmony.
Excessive swearing, religious references, irrelevant responses, and conversational "breadcrumbs" can indicate dishonesty. Stalling and deflection are also potential signs of lying.
How something is said matters - tone, pacing, and confidence carry weight beyond just words and can reveal credibility and intent.
Evy cultivated composure during her Secret Service training through realistic, high-pressure scenarios. Key strategies include:
Not taking criticism personally or getting derailed by one's emotions or others' reactions. Evy advises choosing what to internalize to protect emotional state.
Acknowledge errors without dwelling on them. Evy recommends focusing on making the best decisions possible with available information, not self-criticizing.
Rather than chasing confidence, Evy suggests observing situations to aid self-awareness and decision-making. Being present and mission-focused trumps worrying about internal state.
1-Page Summary
Evy Poumpouras' career journey reflects a tale of unexpected twists, personal insights, and the value of adaptability. Serving during the administrations of multiple U.S. presidents, she gleaned wisdom on leadership, resilience, and effective communication.
Surprisingly, an unplanned run-in on the New York City subway would alter Evy Poumpouras' career trajectory. Dissatisfied with her underwriting job at AIG, she saw a police officer during her commute and thought, "If he can do it, so can I." That same night, her newfound interest in law enforcement led her to contact a recruiter, beginning a new chapter in her life. After applying to several agencies, including the FBI, DEA, and CIA, it was the Secret Service that first extended an offer.
Through her tenure with the Secret Service, Evy learned invaluable lessons from watching presidents handle criticism and adversity with composure. They taught her crucial life skills - not taking things personally and maintaining dignity even in the face of loss or critique.
The core of leadership, as witnessed by Evy while observing presidents and other officials, was understanding the power of tapping into the expertise of others. She admired how leaders entrusted tasks to their cabinet members and advisors, empowering them to share their specialized knowledge. Evy realised that one didn't need to be omniscient but rather an effective manager who can delegate and request help without hesitation.
Moreover, Evy's career inc ...
Evy Poumpouras' Unconventional Career Path and Lessons Learned
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Evy Poumpouras shares insights from her extensive training in lie detection, detailing how behavioral and verbal cues can reveal truths hidden beneath the surface.
Evy Poumpouras emphasizes the significance of establishing a baseline when interacting with someone, whether during a first date or a business meeting. Observing how someone walks, hugs, or prefers to stand can help understand their normal behavior. For instance, crossed arms might be someone's comfortable stance but also could give the wrong psychological impression. If during a conversation someone looks away or positions their body toward the door, this could indicate a lack of interest or deception—a "fleeing position."
She explains that body language should align with spoken words, where actions are more telling than words themselves. Evy suggests observing whether there is harmony between what a person is saying and their body language without making them uncomfortable. She recommends asking simple questions to let people reveal their true feelings and advises against taking it personally when sensing off energy or body language from another person.
Evy Poumpouras discusses verbal indicators of deception, such as dramatic affirmations or religious references, that can be telltale signs of dishonesty. Bringing a Bible to an interview or using phrases like "I swear to God" might indicate that someone is not being truthful. Evy notes that the truth is usually simple and does not need overt selling of honesty.
Moreover, she remarks on the significance of small admissions or "breadcrumbs" in conversation that can cumulatively point towards deceit. She observes stalling tactics like hesitating to answer as a potential indication of lying, as well as deflection when someone avoids a direct question or changes the subject.
Through examples, such as an interview with a fraud suspect, Evy demonstrates how she looks for "admissions" rather than outright confessions. When a suspect showed concern for his family or suggested that his wife could leave town, these actions implied an ...
Techniques for Reading People and Detecting Deception
Evy Poumpouras shares her insights on building emotional resilience, maintaining confidence, and establishing presence in high-pressure situations, drawing from her experiences in the Secret Service.
Evy emphasizes the importance of composure under pressure. During her Secret Service training, she underwent stressful, realistic training scenarios that prepared her for actual critical events. She recalls having to remember where to go, what to do, and which weapons to use—all while being closely watched by instructors and peers. This repeated exposure to stress taught her to remain emotionally detached and resilient.
Poumpouras also learned about mental armor, which she describes as understanding what to let in mentally and emotionally. She emphasizes the power of choice in deciding what criticism and feedback to internalize, thus protecting one's emotional state. By not internalizing every external judgment, she maintained her objectivity, steadiness, and emotional detachment.
Acknowledging mistakes without dwelling on them is a key piece of Evy's advice. She suggests learning from errors and then moving on immediately without further rumination. By not fixating on past mistakes, one can avoid insecurity and the impediment of one's ability to improve or move forward.
Poumpouras explains the necessity of not allowing your emotions to get in the way of your mission. She exemplifies this by mentioning the need to remain mission-focused during a high-profile murder case, where checking emotions at the door was crucial for gathering important information.
Strategies for Building Emotional Resilience, Confidence, and Presence
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