On this episode of On Purpose with Jay Shetty, Suneera Madhani, CEO and co-founder of Worth.ai, shares her entrepreneurial journey of building and scaling successful fintech startups. From launching her first company with family support to achieving a multi-billion dollar valuation, Madhani discusses the importance of a strong company culture, effective scaling strategies, and navigating challenges along the way.
After experiencing burnout despite her past success, Madhani refocuses on purpose-driven ventures. She now champions equity in the fintech industry and believes women are well-suited to solve meaningful issues. As the founder of Worth.ai, Madhani aims to make a positive impact on the financial system while aligning her work with her values.
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Suneera Madhani, the CEO and co-founder of Worth.ai, grew up in a supportive immigrant Pakistani household that valued education. Her upbringing shaped her into a confident individual willing to challenge gender norms. When her idea for a subscription-based payment system was rejected by male superiors, Madhani's father urged her to start her own company, and at age 25, she launched her first fintech startup, Stax Payments, with her family's support.
Madhani emphasizes the importance of a strong company culture based on shared values. She prioritized impactful tasks, delegated effectively, and focused on serving small businesses. As Madhani explains, scaling a business involves navigating challenges and making organizational changes—a natural part of the growth process. Her framework for scaling centered on people, processes, and profitability.
Despite her company reaching a $2 billion valuation, Madhani felt a sense of emptiness and burnout. She had lost touch with her desires and well-being. After this realization, Madhani left her successful company to focus on her health and rediscover her purpose.
Madhani has since launched Worth.ai, a fintech startup aimed at making a positive impact on the financial system. She approaches this venture with renewed confidence and an intent to align her work with her values for meaningful impact. Madhani, drawing from her previous experience navigating the "boys club" of fintech, also champions equity and creating an inclusive environment. She believes women are well-suited for purpose-driven ventures that solve real issues.
1-Page Summary
Suneera Madhani's remarkable journey from an immigrant family to the CEO and co-founder of her own fintech startup, Worth.ai, is a testament to the impact of her upbringing, support from her household, and her determination.
Born in Chicago as the first generation of her family in the United States to immigrant parents from Karachi, Pakistan, Suneera Madhani moved across schools and states, with the family eventually settling in Texas. Despite attending 10 different schools in 12 years, her parents fostered an environment of potential and ambition, greatly valuing education—a significant aspect of Indian and Pakistani culture.
Growing up as the firstborn daughter in her family, Suneera never felt hindered by gender barriers, thanks to her parents treating her and her siblings equally, allowing them to pursue any career they aspired to. Her parents were her 'super cheerleaders,' giving her a strong sense of self and the courage to take on challenges without internalizing gender discrimination. This confidence only faced a challenge when she entered the workforce and witnessed a stark lack of female representation in technology and leadership roles.
From a young age, Suneera received daily affirmations from her father, who assured her she 'has it,' instilling the notion that her voice mattered, even in difficult conversations around the dinner table—an experience often deprived of women. This upbringing shaped her into a confident, assertive individual who challenged norms.
A poignant memory from her 17th birthday highlighted the trust her father placed in her judgement when he encouraged her to gamble on a blackjack table, nudging her to take risks and listen to her instincts. Such backing stayed with her in her future endeavours and instilled the willingness to challenge the status quo. This same philosophy is something Suneera now imparts to her daughters, teaching them to offer solutions and to think for themselves.
When Suneera proposed a subscription-based processing system to her male superiors and was dismissed, it was ...
The Entrepreneur's Background and Early Career
Suneera Madhani explains the importance of company values in scaling her startup, which amplified its growth from $5 million to $5 billion in payments over just five years. Hiring and firing decisions were strictly based on the company's value system, and Madhani stresses the importance of a "one team, one dream" ethos, which she personally embodies with a tattoo symbolizing this belief. She believes in creating a work environment that puts humans first and advocates for everyone in the organization to share the same value principle.
Madhani emphasizes the importance of prioritizing tasks, focusing on impactful activities, and delegating or deleting the rest. She applies a "$1,000 task" versus "$10 task" analysis to decide how best to spend her time, with family time being paramount. Regular time audits help her manage her time effectively. Madhani stresses having clear end goals and working backwards to prioritize, advocating for the 'rule of three' to streamline focus on three specific goals at a time.
Delegating is key, and Madhani recommends engaging everyone in "needle moving" tasks. As CEO, she sees her role as akin to a coxswain, providing direction and keeping the team's efforts unified without necessarily executing the tasks herself. She also focuses on serving small businesses passionately and avoiding getting caught up in socially-driven comparisons.
Madhani understands that as companies scale and move up revenue tiers, systems are expected to breakdown, acknowledging this as a normal and necessary part of the process.
Building and Scaling a Successful Startup Business
Suneera Madhani described feeling empty and lonely after her company reached a $2 billion valuation, despite achieving her goal. Although there were community celebrations and recognition for being the first unicorn out of Orlando, she felt a great sense of accomplishment but also experienced feelings of emptiness.
Suneera Madhani voiced concerns over her well-being after leading her company to significant financial success. She had become a product of the fintech boys club, losing touch with her and her customers' desires. Madhani mentioned that during her intense focus on her company and family, she was in the worst health of her life. A health checkup revealed poor health metrics, and the Series D fundraising process made her question her motives and purpose. After achieving the valuation she desired, she realized she had other goals and a need to take care of herself, which led to her decision to leave the company.
Realizing her work was her worth and sole identity, Suneera Madhani left her job at its most record high. After a sabbatical and spending time with her family in Europe, she decided to prioritize her quality time and people over professional pursuits.
Achieving a Billion-Dollar Valuation and the Personal Impact
Suneera Madhani, the CEO and co-founder of the fintech startup Worth.ai, is intent on building purpose-driven ventures with the goal of making a positive impact on the financial system.
Suneera Madhani, after her previous successful ventures, is back to the world of startups with the goal of solving big, meaningful problems. Building on the experience of growing her past company to $140 million in recurring revenue, and then to a value of over a billion dollars, Madhani mentions her drive to create something impactful again. However, her focus has shifted from monetary freedom to the freedom of making an impact.
At 37 years old, Madhani looks forward to approaching her new venture with the idea of taking a different kind of risk, one that aims for making a meaningful impact. She plans to use her expertise, connections, and network to build something incredible, invigorated with confidence and without the pressure of financial gain.
Madhani discusses her desire to shift from being "busy" to being "intentionally full with purpose," which mirrors an approach to work and life that stays aligned with her values. She talks about the importance of being present and intentional, giving her the sense that she has an abundance of time. Time, as Madhani points out, is a precious commodity, and it's significant to give it to oneself and to those one cares about.
Suneera, in the face of challenges, is intent on building a FinTech venture again, but with clear intent to make a positive change in the financi ...
Focusing On Purpose-Driven Ventures
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