Managing for Quality and Performance Excellence
Ranked #55 in Business Statistics, Ranked #77 in Six Sigma
Packed with current examples, cases, and illustrations, market-leading MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 10e focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria. Written by experienced leaders in the fields of performance management and quality, the text delivers the definitive resource for coverage of ISO 9000 certification, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. A wealth of current examples from leading organizations throughout the... more
Similar Books
If you like Managing for Quality and Performance Excellence, check out these similar top-rated books:
