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Do you feel uneasy about attending social events or lack confidence when talking to people outside your social circle?

In this Master Guide, we’ll explore how to confidently approach and engage in...

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The Master Guides: Small Talk With Ease Summary Introduction: The Key to Conversing Confidently

Many people feel socially anxious and hold back from approaching new people because they believe they’re not good at talking to others. Communication experts suggest that the first step to overcoming social anxiety is to recognize what makes people want to interact with you. They agree that the only thing you need to be good at when meeting new people is making them feel good about themselves.

People want to feel liked: In How to Talk to Anyone, communications expert Leil Lowndes argues that the need to be liked governs all social interactions. When people are unsure about whether you like them, they feel self-conscious. This makes them feel uncomfortable and they struggle to engage with you. On the other hand, when they’re sure that you like them, they feel...

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The Master Guides: Small Talk With Ease Summary Part 1: Plan Your Approach

You’ll feel more confident about interacting with new people if you plan your approach before you attend social events. This involves being intentional about who you want to meet, where you want to meet them, and what you want to say to them.

Who Do You Want to Meet?

You’re more likely to make others feel good and engage in confident conversations if you talk to people that make you feel good.

Van Edwards suggests that you can identify such people by thinking about those currently in your life who value and support you, so you can be on the lookout for people with similar characteristics. These might be people who eagerly help you achieve your personal and professional goals, who you feel comfortable reaching out to in a time of crisis, or who simply make you feel good about yourself.

Once you have an idea of the type of people who make you feel good, consider what types of situations you're likely to find them in.

Where Do You Want to Meet Them?

**You’re more likely to make others feel good and engage in confident conversations if you attend events where you feel...

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The Master Guides: Small Talk With Ease Summary Part 2: Make a Great First Impression

Once you arrive at a social event, focus on making a great first impression. This involves sending open body language cues to appear welcoming and make others want to engage with you.

Your Body Language Determines People’s First Impressions of You

Why should you pay attention to your body language if you want to make a great first impression? According to Lowndes, people rely on body language to form an instinctive impression of everyone they come across within the first few seconds of seeing them. This means that, before you get a chance to utter your first words, people have already made assumptions about your personality, your feelings, your confidence levels, and your social or professional status. Most importantly, they’ve already decided whether you’re the type of person that they want to spend time with.

Additionally, award-winning public speaker Peter D. Andrei (How Highly Effective People Speak) explains, the first impressions people have about you...

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The Master Guides: Small Talk With Ease Summary Part 3: Make Your Approach and Start a Conversation

After making a good first impression upon your arrival, the next thing you need to do is approach someone to talk to. Approaching others can be intimidating—most people prefer to keep to themselves or talk to people they already know rather than risk rejection or awkwardness.

However, Fine suggests that you should actively approach strangers and accept that if you want to have conversations, it’s your job to start them. She explains that the second most common fear in America is of starting conversations, particularly with strangers. Because this fear is so common, you’re unlikely to face rejection if you initiate conversation—in fact, your conversational partner is likely to be relieved that you made the effort.

If you’re afraid to talk to someone because you fear you’ll have nothing in common, Fine suggests you keep in mind that humans are more alike than they are different. If you give other people a chance, you’ll find you can connect with almost anyone.

Let’s explore a three-step process for approaching and initiating conversation with others.

Step #1:...

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The Master Guides: Small Talk With Ease Summary Part 4: Keep the Conversation Flowing

The methods we’ve just covered will help you feel more confident about approaching others and initiating conversations. Now let’s explore different techniques for keeping the conversation flowing in a way that allows your conversation partner to shine.

Technique #1: Focus on Their Positive Traits

In 4 Essential Keys to Effective Communication, poet and relationship skills trainer Bento C. Leal III suggests that the key to good conversations is figuring out what makes others unique and worthy. To do this, consider the positives of each person you encounter and your relationship with them—what are their skills, talents, positive traits, and so on? What can you learn from them?

Lowndes adds to this by explaining that, the more you focus on others’ good qualities, the more they’ll appreciate you for seeing the best in them. She suggests that you [focus your attention only on the good things about...

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The Master Guides: Small Talk With Ease Summary Part 5: End on a Positive Note

At the end of your conversation, exit in a way that leaves others with a positive lasting impression of you and how you made them feel.

Fine suggests that, when it’s time to leave, you thank your conversational partner for their expertise, their time, or the joy of conversing with them.** A genuine compliment or expression of gratitude leaves...

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The Master Guides: Small Talk With Ease Summary Shortform Resources

For more advice on conversing confidently, see the following Shortform guides:

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Shortform Exercise: Plan Your Approach

Think about how you can prepare to approach new people at an upcoming social event or occasion.


Write down an event you’ll be attending soon where you’ll meet new people. Now, list the types of people who’ll be there, noting their professions or interests. (For example, you’re attending a book club and will be meeting literature enthusiasts.)

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