This section of the book focuses on Wu's recounting of the historical development of the attention industry, beginning from its very beginnings in the 19th century with the rise of the penny press. The inquiry will explore how methods for capturing public interest have evolved with the advent of new technologies, offering fresh obstacles and opportunities for those determined to harness and profit from the shared focus of the masses.
In this segment, Tim Wu introduces the idea of the "attention merchant," exemplified by Benjamin Day's strategy with the New York Sun, where the focus was on generating income through advertising rather than through the sale of the newspapers themselves. This established a significant benchmark in the realm of media, as newspapers and various other media entities realized the importance of marketing their audience's focus to those who wished to advertise.
Wu highlights that the success of the Sun was anchored in its ability to engage and maintain a vast, devoted audience, which in turn made it an attractive platform for advertising because of its significant daily distribution. Day emphasized content that reliably engaged the public's attention rather than focusing on serious, high-quality journalism, resulting in his newspapers being filled with sensational stories of crime, violence, romance, and scandal, often derived from reports of police courts. Occasionally, the Sun would not only indulge in the usual excitement of gossip but also create sensational stories, such as the alleged scientific discovery that claimed the existence of mythical beings, including unicorns, on the moon, sparking significant public interest at the time.
Wu emphasizes the ingenious tactics of the Penny Press that not only engaged its audience but also pioneered a new method for generating income. Day and his team succeeded in increasing their profits by selling advertisers access to the focused attention of their readers, which was made possible by offering the newspaper at the low cost of one penny. Before the Sun was established, newspapers mainly functioned as vehicles for wealthy owners to broadcast their viewpoints or as bulletin boards for a range of classified ads, signifying a major shift in the way media worked. Day and his peers initiated a transformative idea that transformed the media industry by leveraging advertising to focus on audience aggregation. This change redefined the economic foundations of media via advertising income and also changed the atmosphere of daily life with the omnipresent nature of ads.
This section explores the commercialization tactics that radio embraced, which were first pioneered by newspapers with extensive readership. The founders of radio broadcasting initially envisioned it as an instrument for educational or social betterment; yet, when entities like NBC and CBS identified the lucrative potential in directing the focus of their audience, they also joined the ranks of those trading in human attention. Wu emphasizes the profound impact of the radio serial 'Amos 'n' Andy,' which not only established a model for entertainment underwritten by commercial backers but also introduced the concept of Prime Time, thereby endowing broadcasters with an unprecedented power to shape the daily habits of Americans.
Early on, broadcasters offered a mix of public interest content and sponsored shows like the La Palina Hour or Goodrich Zippers, both essentially musical acts sponsored by a product. These shows, however, were expensive for the network and didn't attract audiences as large as those of the British BBC, which was then state-run and funded by a license fee paid by every household with a radio. American broadcasters realized they could attract vast audiences by offering amusing and undemanding content, exemplified by the cost-effective, advertiser-backed variety shows that turned family gatherings around the radio at a consistent time into a commonplace, free-of-charge practice. Broadcast firms started to see themselves as gatherers and sellers of viewer engagement, thereby creating a unique business approach in the marketplace of human attention.
The broadcast of the radio program "Amos 'n' Andy" garnered such immense popularity that people rearranged their schedules to listen, and public places like hotels, restaurants, and movie theaters often played the episodes, causing listeners to align their routines with the show's schedule. The medium of television, emerging at the time, had not yet achieved such a level of impact, and this extent of sway over the public was not seen again in the United States until the 1990s with the surge of...
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The book segment explores how industries focused on capturing attention, in collaboration with advertisers, harnessed psychological and behavioral science findings to better exploit human anxieties, susceptibilities, and desires, thus increasing the desire for products or fostering loyalty to brands.
The initial use of modern advertising methods targeted the promotion of products known as patent medicine. The pharmaceutical industry became a testing ground for creating consumer demand out of thin air, using various marketing strategies to convince people they needed the products on offer, despite there being no obligation to prove the efficacy of these products. The methods first perfected in the realm of proprietary medicinal concoctions expanded to encompass a wide variety of products, profoundly transforming the commercial environment.
The initial successes of branded...
Entrepreneurs and political leaders, recognizing the immense capability to influence and direct the focus of the populace, skillfully harnessed new media technologies to integrate into the marketplace where attention is traded. The book depicts the profound changes within industries competing to capture public interest and the way broadcasting has redefined daily existence in Western cultures.
During World War I, the British and American governments' employment of compelling strategies to recruit troops and rally war support underscored the influence of expansive advertising initiatives in a period when the concept of governmental promotion was contentious. The Nazi regime's consolidation of power was strengthened by the ability to transmit Hitler's enthralling speeches directly into German homes, a method made feasible by the earlier, seemingly harmless demonstrations of the persuasive power of propaganda by Britain and America. The enduring impact of wartime propaganda significantly influenced the industry focused on capturing attention.
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This part of the narrative documents the emergence of collective resistance and movements that arose to counter the attention industries' progressively invasive encroachments on individual privacy. Wu illustrates a recurring cycle where industries aimed at capturing human attention emerge, face public pushback, and subsequently evolve.
The fascination with posters in 19th-century Paris illustrates that attempts to seize the public's attention may result in unforeseen outcomes, inciting resistance among those who perceive it as overbearing and feel overwhelmed or taken advantage of. Wu observes that as the initial enchantment wanes, opposition to the sway of those who trade in attention often grows slowly, which can lead to a decrease in the dominance of one purveyor of attention, thereby encouraging greater creativity among competitors. Industries vying for human attention are inherently compelled to perpetually refine their techniques. Major changes are inevitable, which could result in widespread shifts across the industry or even instigate changes at the level of society as a whole.
The Attention Merchants