Podcasts > The Game w/ Alex Hormozi > The Funnel We Use to Make $250M+ | Ep 898

The Funnel We Use to Make $250M+ | Ep 898

By Alex Hormozi

In this episode of The Game, Alex Hormozi breaks down the advertising and sales funnel strategies that have contributed to his company's success. He explains his three-part framework for creating effective advertisements, emphasizing the importance of hooks and how to create content that resonates with potential customers by understanding their specific pain points and needs.

The episode covers methods for qualifying and nurturing leads, including the creation of targeted lead magnets and the use of video sales letters in the conversion process. Hormozi outlines the BANTS framework for lead qualification and discusses approaches to brand building through consistent value delivery and community engagement. The summary provides practical insights for businesses looking to improve their marketing and sales processes.

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The Funnel We Use to Make $250M+ | Ep 898

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The Funnel We Use to Make $250M+ | Ep 898

1-Page Summary

Generating Awareness and Attention Through Ads

Alex Hormozi shares strategies for creating effective advertisements that capture audience attention. He emphasizes that hooks can account for 80 percent of an ad's effectiveness and recommends a three-part framework: a compelling hook, substantive content, and a clear call-to-action (CTA). Hormozi suggests enhancing organically successful content by adding CTAs, making it more scalable than relying solely on free platform distribution.

To create resonant ads, Hormozi emphasizes understanding customer pain points through methods like studying Amazon reviews. He recommends incorporating specific, relatable moments in ad creatives that illustrate the transformation a product or service can offer, using a four-step framework that highlights both the benefits of taking action and the consequences of inaction.

Lead Capture and Nurture Via Magnets and VSLs

For lead generation, Hormozi advocates creating lead magnets that solve immediate, specific problems for prospects. These should be highly targeted and completely resolve a single step in a larger process. He explains that video sales letters (VSLs) are crucial for warming up prospects, guiding them through the sales process by making promises, explaining pain points, providing proof, and laying out solution plans. The VSL should also address common objections and include comprehensive FAQs using customer language.

Optimizing Sales By Qualifying Leads Using Bants Framework

Hormozi introduces the BANTS framework for qualifying leads based on budget, authority, need, and timing. He recommends using application forms or booking schedulers to pre-screen prospects before sales calls. For leads that don't immediately qualify, Hormozi suggests maintaining engagement through value-added content in educational groups or email sequences, allowing them to re-enter the sales process when ready.

Building a Brand Through Customer Value and Nurture

Brand building, according to Hormozi, requires consistent delivery of valuable information over time. He emphasizes the importance of fostering community and belonging among customers to encourage engagement and advocacy. This approach helps turn interested individuals into paying customers and generates referrals, contributing to sustainable brand growth.

1-Page Summary

Additional Materials

Counterarguments

  • While compelling hooks are important, focusing too much on them can lead to neglecting the depth and quality of the content, which is also crucial for long-term customer engagement and brand loyalty.
  • Relying on CTAs to scale content may not always be effective if the audience perceives them as too sales-oriented or intrusive, potentially reducing engagement.
  • Understanding customer pain points is important, but assuming that these insights alone can lead to resonant ads may overlook the complexity of consumer behavior and the influence of external factors such as market trends and competition.
  • Using specific, relatable moments in ads can be powerful, but there's a risk of alienating segments of the audience who cannot relate to those moments or find them too narrow in focus.
  • Lead magnets that solve immediate problems are useful, but if they are too specific, they might not attract a broad enough audience to be effective in lead generation.
  • VSLs can be effective, but not all target demographics respond well to video content, and some may prefer text-based information or other forms of communication.
  • The BANTS framework is a useful tool, but it may not capture all the nuances of a prospect's situation, and rigidly applying it could lead to missed opportunities with leads who don't fit the criteria perfectly but are still valuable.
  • Pre-screening prospects can save time, but it might also create barriers to entry that deter potential leads who are not willing or able to go through the process.
  • Engaging non-qualifying leads with content is a good strategy, but it requires significant resources to create and maintain this content, and not all businesses may have the capacity to do so effectively.
  • Consistent delivery of valuable information is important for brand building, but it's also necessary to balance this with promotional content to drive sales, which can be a challenging equilibrium to maintain.
  • Community and belonging are key for customer engagement, but there's a risk of creating echo chambers or excluding potential customers who do not feel a sense of belonging to the community.
  • Generating referrals is a strong growth strategy, but it can't be the sole focus, as it may not be sustainable without investing in other marketing and customer acquisition strategies.

Actionables

  • You can create a personal brand story to share on social media that encapsulates your journey, highlighting the challenges you've overcome and how they relate to the services or products you offer. This narrative can serve as a compelling hook and include a call to action (CTA) inviting your audience to learn more or engage with your content. For example, if you're a freelance graphic designer, share a before-and-after transformation of a project that had significant challenges and how you solved them, ending with an invitation for potential clients to contact you for a consultation.
  • Start a simple email newsletter to share insights or tips related to your area of expertise, using it as a lead magnet to attract subscribers. Ensure each newsletter addresses a specific problem your audience faces and provide actionable solutions. For instance, if you're knowledgeable about home organization, your lead magnet could be a "5-Day Decluttering Challenge" with daily tasks and tips, encouraging sign-ups with the promise of a more organized living space.
  • Engage with online communities by offering valuable advice or resources without expecting immediate sales in return. Find forums, social media groups, or online platforms where your target audience gathers and contribute by answering questions or providing insights. This helps build your reputation as a helpful and knowledgeable individual, which can lead to organic referrals and customer growth over time. For example, if you're passionate about fitness, participate in related Facebook groups by sharing workout tips or nutrition advice, gradually establishing yourself as a go-to resource within the community.

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The Funnel We Use to Make $250M+ | Ep 898

Generating Awareness and Attention Through Ads

Alex Hormozi discusses strategies to create effective ads that resonate with audiences, emphasizing on hooks, clear calls-to-action, and tailoring content to the customer’s needs and preferences.

Utilize Various Ad Formats to Engage Customers

To grab and sustain customer attention, Hormozi recommends utilizing varied ad formats.

Boost Effectiveness With Impactful Calls-To-action

Hormozi explains a strategy of adding a call to action to organically successful content, dubbed "organic plus CTA." Content tested organically for effectiveness can feed the business more scalably when paired with a call to action, instead of just relying on free platform distribution.

Maximize Impact With Hooks, Persuasion, and Clear Calls-To-action

Creating ads with strong hooks is paramount, as Hormozi notes they can make up 80 percent of an ad's effectiveness, with the potential to attract attention across different audiences. He suggests studying which hooks work well organically or in other ads to learn how to grab attention effectively. Hormozi's framework for ads includes a hook, the main content ("meat"), and a clear call to action (CTA), guiding customers on the exact action to take and the result to expect. Following this recommendation and meeting the audience's expectations can enhance the influencer’s credibility and persuasiveness.

Customize Ads to Align With Your Ideal Customer's Needs and Preferences

Understand Audience Pain Points, Goals, Decision-Making Process

Hormozi emphasizes understanding customers’ pain points by techniques like reading Amazon reviews to use their language in ads. He points out that recognizing pivotal moments and experiences of improvement in customers' lives is key to comprehending their decision-making processes. Delving deep into the customer's context, such as the dynamics with spouses, kids, and rivals, can he ...

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Generating Awareness and Attention Through Ads

Additional Materials

Counterarguments

  • While varied ad formats can engage customers, they can also overwhelm or confuse the audience if not executed with a clear strategy or if they are too disparate.
  • Impactful calls-to-action are crucial, but if they are too aggressive or frequent, they can lead to ad fatigue and reduce their effectiveness.
  • Strong hooks are important, but they must be backed by substance in the ad content; otherwise, they can lead to disappointment and damage brand credibility.
  • Customizing ads to align with customer needs and preferences is essential, but there is a risk of stereotyping or making assumptions about the customer that may not be accurate or inclusive.
  • Understanding audience pain points and decision-making processes is valuable, but privacy concerns and the perception of manipulation can arise if customers feel their personal experiences are being exploited.
  • Using language from customer reviews can make ads resonate, but it can also lead ...

Actionables

  • You can create a personal brand story by identifying moments in your life that shaped your values and goals, then share these narratives in social media posts to connect with like-minded individuals. For example, if you overcame a significant challenge, post about this experience and how it influenced your perspective, which can resonate with others facing similar situations.
  • Develop a habit of using persuasive language by writing daily social media updates or blog posts that encourage your friends or followers to take small actions, such as trying a new hobby or reading a book you recommend. Use the principles of strong hooks and clear calls-to-action by starting with an intriguing question or fact and ending with a direct suggestion.
  • Engage with onli ...

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The Funnel We Use to Make $250M+ | Ep 898

Lead Capture and Nurture Via Magnets and VSLs

Alex Hormozi outlines strategies for capturing and nurturing leads through effective lead magnets and video sales letters (VSLs) that are tailored to the prospect's immediate needs and concerns.

Create Immediate-Problem-Solving Lead Magnets

Hormozi highlights the importance of creating lead magnets that solve a tiny, immediate problem for the prospect in a remarkable way. He gives an example from the dating space, such as a technique to determine if someone is interested in being kissed, indicated by a simple gesture like brushing hair behind the ear. This level of specificity ensures that the lead magnet is aligned with the target avatar—people seeking dating advice in this case—and completely resolves the immediate issue at hand.

Solve Pressing Needs Concisely

Hormozi reiterates that the lead magnet should address a single step of a multi-step process to achieve an outcome and should completely solve the problem that's in front of the customer today.

Align Lead Magnet With Target Avatar

He emphasizes tailoring the lead magnet to the right avatar or ideal customer, which could even involve creating multiple lead magnets for different customer segments, focusing on service to the perfect customer.

Use Video Sales Letters to Address Prospects' Concerns

After capturing leads with a lead magnet, Hormozi explains that warming up prospects with a well-crafted VSL is essential. A good VSL serves as one of the most effective sales aids by guiding prospects through the sales process.

Guide Prospects With VSLs Through Key Offer Elements

Hormozi discusses the structure of a VSL, which includes making a promise, explaining the pain, providing proof, laying out a solution plan, and using clear visual representations. He advises incorporating the lead magnet into the VSL, offering additional tips, and guiding the prospect through the key elements of the offer within ...

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Lead Capture and Nurture Via Magnets and VSLs

Additional Materials

Counterarguments

  • Lead magnets that solve immediate problems may not always be the best approach for long-term customer engagement or for products that require a deeper understanding before purchase.
  • Tailoring lead magnets too specifically to certain avatars might exclude potential customers who do not fit the exact profile but could still benefit from the product or service.
  • Over-reliance on VSLs might not cater to all learning styles or preferences; some prospects might prefer text-based content or interactive experiences.
  • The structure of VSLs as outlined might be too formulaic and could fail to resonate with more discerning prospects who are wary of sales tactics.
  • Incorporating lead magnets into VSLs could potentially overwhelm the prospect with too much information at once, leading to decision fatigue.
  • Addressing objections and FAQs in the VSL might not be as effective as a personalized approach, where sales representatives can adapt their responses to the specific concerns of each prospect.
  • The "proof stack" at the end of a VSL ...

Actionables

  • You can enhance your lead magnet's relevance by conducting a quick survey on social media asking your followers what challenges they're facing right now. Use the responses to create a resource, like a checklist or a guide, that addresses the most common challenge. For example, if you're in the fitness industry and people are struggling with home workouts, you could create a "10 Effective Exercises You Can Do in Your Living Room" guide.
  • Try personalizing your sales approach by creating a simple email sequence that delivers customized content based on the prospect's previous interactions with your brand. If someone watched a video about beginner yoga poses, the next email could offer them a beginner's yoga challenge or a discount on a starter yoga kit. This shows you're paying attention to their interests and can provide them with what they need.
  • To address objections proactively, keep a log of all the questions and concerns your customers raise over ...

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The Funnel We Use to Make $250M+ | Ep 898

Optimizing Sales By Qualifying Leads Using Bants Framework

Hormozi details how the BANTS framework can help focus sales efforts by diagnosing a lead's viability based on specific criteria such as budget and need.

Implement Rigorous Lead Qualification to Focus On Promising Prospects

Assess Leads For Budget, Authority, Need, and Timely Intent

Hormozi advocates using the BANTS framework, a method that scrutinizes whether leads have the budget, authority, need, and timing to make a purchasing decision. This framework is vital for vetting potential customers and ensuring that the sales team can focus on prospects who are more likely to buy.

Qualify Leads For Productive Sales Conversations

Hormozi also recommends employing an application form or a booking scheduler to ask pertinent questions that gauge these elements before committing time to a sales call. By ensuring that leads meet the BANTS benchmarks ahead of sales discussions, the dialogues are expected to flow more easily, thus increasing the chance of making a sale.

Nurture Unqualified Leads Through Value-Added Content and Engagement

Maintain Steady Awareness and Interest Over Time

For leads that do not immediately qualify to make a purchase, Hormozi suggests placing them within a nurturing circuit such as a group or email sequence. By continually supplying thes ...

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Optimizing Sales By Qualifying Leads Using Bants Framework

Additional Materials

Counterarguments

  • The BANTS framework may be too rigid and could potentially disqualify leads that could have become sales with a more flexible approach.
  • Assessing leads strictly on budget, authority, need, and timing might overlook the importance of building relationships and trust with potential customers, which can be equally crucial in sales.
  • Using an application form or booking scheduler might deter some potential leads who prefer a more personal touch or are not willing to provide detailed information upfront.
  • The focus on qualifying leads before sales conversations could result in missed opportunities with prospects who do not meet the criteria but could have been convinced or nurtured through direct interaction.
  • Nurturing unqualified leads with content and engagement requires significant resources and may not always result in a return on investment, especially if the content does not al ...

Actionables

  • Create a personal decision matrix to evaluate opportunities by defining your own criteria for budget, authority, need, and timing. Just like businesses assess leads, you can assess personal opportunities such as job offers, investments, or large purchases. Set up a simple spreadsheet with columns for each criterion and score each opportunity from 1 to 10. This will help you make more informed decisions by quantifying aspects that are often considered qualitatively.
  • Develop a habit of sending personalized follow-ups to individuals you've interacted with but haven't fully engaged with your ideas or projects. Think of this as nurturing unqualified leads in your personal network. For example, if you've shared a business idea with a friend who showed interest but didn't commit to anything, send them an article or a video that relates to the idea and could reignite their interest. This keeps the conversation going and may lead to more fruitful collaborations in the future.
  • Use a personal CRM (Customer Relationship Management) tool to track interactions and set reminders for re-engagement. While ...

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The Funnel We Use to Make $250M+ | Ep 898

Building a Brand Through Customer Value and Nurture

Building a brand goes beyond just marketing products; it involves fostering customer loyalty and nurturing relationships over time. Hormozi outlines the process of brand building with a focus on customer value and community engagement.

Build Audience Loyalty Through Consistent Valuable Content and Support

Build Trust By Meeting Evolving Customer Needs and Interests

Hormozi explains that building a brand involves providing a significant amount of information about the brand over an extended period. He emphasizes the importance of continuously offering value to the audience to build trust. By addressing evolving customer needs and interests, a brand can grow its audience over time and foster loyalty, which contributes to brand expansion.

Foster Community and Belonging to Encourage Engagement

To further emphasize this point, Hormozi suggests that fostering a sense of community and belonging among customers will encourage engagement. When customers feel connected to a brand and its values, they are more likely to become advocates and get others involved, creating a multiplying effect.

Leverage Your Brand's Reputation and Relationships For Growth

Turn Advocates Into Repeat Customers & Referrals

Hormozi implies that the reputation a brand has with its audience is instrumental in turning a broader base of interested individuals into paying customers. By nurturing relationships and providing consistent value, a brand can encourage its advocates to not only become repeat customers but also to generate referrals, thereby expanding the customer base further.

Build Brand Equity for Lasting Competitive Advantage

Though no ...

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Building a Brand Through Customer Value and Nurture

Additional Materials

Counterarguments

  • While fostering customer loyalty is important, it can also lead to complacency if a brand relies too heavily on a loyal customer base without seeking to innovate or attract new customers.
  • Providing a significant amount of information about the brand is valuable, but there is a risk of information overload which can disengage customers if not managed properly.
  • Continuously offering value is a strong strategy, but it must be balanced with the company's need to be profitable; too much free value can undermine a business's revenue model.
  • Addressing evolving customer needs is crucial, but it can also lead to a lack of focus if a brand tries to cater to too many diverse interests, diluting its core value proposition.
  • A sense of community is beneficial, but not all brands or products lend themselves to community-building, and forced attempts can seem inauthentic.
  • Customer advocacy is powerful, but relying too much on word-of-mouth can be risky if not supplemented with other marketing strategies.
  • The idea that reputation alone can turn individuals into paying customers may overlook the complexity of consumer decision-making, which involves multiple factors including price, convenience, and personal preferences.
  • Encouraging repeat customers and referrals is important, but it's also essential to ensure that the quality of the product or service remains high, as poor exp ...

Actionables

  • Start a monthly 'Brand Story' email where you share personal anecdotes related to your brand's values, showing your journey and building trust through transparency. Explain how your brand's values have guided decisions and actions, giving subscribers a deeper understanding of your brand's character.
  • Create a 'Customer Spotlight' feature on your social media where you highlight stories of how your customers use your products or services in their lives. This not only shows appreciation for your customers but also demonstrates the real-world value of your brand, fostering a sense of community and belonging.
  • Offer a 'Value First' downloadable ...

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