Podcasts > The Game w/ Alex Hormozi > Demonstrate, Don't Describe | Ep 850

Demonstrate, Don't Describe | Ep 850

By Alex Hormozi

In this episode of The Game with Alex Hormozi, the host shares strategies for utilizing video content and webinars to engage audiences and drive conversions. He emphasizes the power of visual demonstrations over verbal descriptions, advising screen sharing and strategic call-to-action placement.

Hormozi also provides insights into optimizing webinar structure and membership programs. His advice covers tactics like content-to-pitch ratios, lead onboarding, and creating recurring revenue streams. The episode focuses on practical tips for enhancing user experiences and behaviors through thoughtful design and engagement.

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Demonstrate, Don't Describe | Ep 850

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Demonstrate, Don't Describe | Ep 850

1-Page Summary

Video Content and Marketing Strategies

According to Alex Hormozi, demonstrating a product or service visually is more engaging and impactful than verbal description alone. He suggests using screen sharing to showcase elements in action, which can increase conversions. For video CTAs, Hormozi recommends positioning them prominently in the first third of the video and directing viewers' attention through comments.

Webinar Design and Conversion Optimization

Hormozi advises structuring webinars with an 80/20 content-to-pitch ratio. Provide valuable, informative content upfront to build trust, then conclude with a focused sales pitch and offer. Implement a weekly "New Viewer" webinar for lead onboarding and repeat the webinar regularly to drive sales. Position offers as risk-free trials, not guarantees, to encourage commitment.

Membership Program Optimization

To reduce membership churn, improve the member experience through community moderation and one-to-one onboarding calls. Implement an ascension model with high-ticket offers and bonuses for annual subscribers to drive recurring revenue. Focus on changing members' behaviors rather than mindsets by providing a clear path with courses, routines, and tangible actions.

1-Page Summary

Additional Materials

Counterarguments

  • While visual demonstrations can be engaging, they may not always be more impactful than verbal descriptions, as some audiences may prefer detailed narratives or written content that they can consume at their own pace.
  • Screen sharing is useful, but it may not be suitable for all types of products or services, especially those that are not digital or software-based.
  • Positioning video CTAs in the first third of the video might be too early for some viewers who need more information before being presented with a call to action.
  • An 80/20 content-to-pitch ratio in webinars might not be the optimal balance for all audiences or topics; some situations may require more or less content before a pitch is appropriate.
  • A weekly "New Viewer" webinar could be too frequent and may lead to audience fatigue or diminished perceived value if the content is not sufficiently varied or updated.
  • Repeating webinars regularly might not always drive sales if the content becomes stale or if the target audience is not large enough to sustain ongoing interest.
  • Positioning offers as risk-free trials may not always encourage commitment; some customers may prefer a guarantee to feel secure in their purchase.
  • Community moderation and one-to-one onboarding calls can improve member experience, but they also require significant resources and may not be scalable for all membership programs.
  • An ascension model with high-ticket offers might not appeal to all members, particularly those who are price-sensitive or not interested in premium options.
  • Focusing on changing behaviors rather than mindsets assumes that behavior change will lead to mindset change, which may not always be the case; some members may need mindset shifts before they can change their behaviors.

Actionables

  • You can enhance your online presentations by incorporating interactive elements like live polls or quizzes to keep the audience engaged and provide visual stimulation beyond screen sharing.
    • Interactive elements can break up the monotony of a presentation and give you immediate feedback on audience engagement. For example, use a free tool like Mentimeter to create live polls that viewers can participate in during your webinar, which not only makes the content more engaging but also gives you valuable insights into your audience's preferences and understanding.
  • Create a personalized follow-up strategy for attendees after a webinar to maintain interest and potentially increase conversions.
    • After hosting a webinar, send a personalized email to each attendee with a summary of the key points discussed, additional resources, or a special offer related to the webinar topic. This follow-up can make attendees feel valued and remind them of the value your service or product provides, potentially leading to increased sales.
  • Develop a simple loyalty program for your customers or members that rewards them for completing courses or engaging with your content, encouraging behavior change through incentives.
    • For instance, you could create a point-based system where members earn points for each course they complete or each webinar they attend. These points could then be redeemed for discounts, exclusive content, or other perks. This strategy not only encourages members to engage with your content but also fosters a sense of progress and achievement, aligning with the concept of changing behaviors through clear actions and rewards.

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Demonstrate, Don't Describe | Ep 850

Video Content and Marketing Strategies

Alex Hormozi provides insights into effective video content creation and marketing strategies, emphasizing the importance of demonstration over verbal description and the strategic placement of call-to-actions (CTAs).

Use Demonstration to Showcase a Product or Service

Screen Sharing a Product Demonstration Is More Impactful Than Verbal Description

Hormozi discusses the significance of demonstrating a product or service rather than just talking about it. He states that showing something visually makes the content more impactful and memorable to viewers. Hormozi specifically mentions the use of screen sharing as a powerful tool to engage the audience by visually showcasing the elements being discussed.

Visuals Like Screen Sharing Boost Engagement and Conversions

Consistent with his emphasis on demonstrations, Hormozi suggests that visuals and screen sharing are not only more engaging but also help in boosting conversions. Screen sharing can be especially effective when discussing specific stories and tactics, as it enables viewers to see the strategy in action. Hormozi credits the success of AI Jack in part to this tactic of using demonstrations, which presumably increases viewer engagement.

Position CTAs in the First Third of Videos

Position CTAs Prominently to Increase Click-Through Rates

Hormozi recommends placing CTAs within the first 15 to 3 ...

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Video Content and Marketing Strategies

Additional Materials

Counterarguments

  • While visual demonstrations can be impactful, they may not always be feasible or appropriate for all types of products or services, especially those that are complex or require in-depth explanation.
  • Screen sharing can sometimes distract from the message if not done correctly, or if the visuals are not clear and professional.
  • Placing CTAs in the first third of a video might be perceived as too aggressive or salesy, potentially turning off viewers who are seeking information or entertainment rather than a sales pitch.
  • Overemphasis on CTAs, especially early in the video, could overshadow the content's value, leading to a decrease in viewer trust and engagement.
  • Relying on video comments to drive viewers ...

Actionables

  • Create a simple stop-motion video using your smartphone to showcase the features of a product you're selling online. By arranging the product and its features in a sequence of still images, you can create a compelling visual story that highlights the product's benefits without needing advanced video skills. For example, if you're selling a multi-tool, you could create a series of images showing each tool being used in a real-life scenario.
  • Incorporate interactive elements into your social media posts by using built-in poll features to ask for feedback on which feature of your product to demonstrate next. This not only engages your audience but also leads them to your next piece of content where you can include a call-to-action (CTA). For instance, if you post a photo of two different coffee makers, ask your followers to vote on which one they'd like to see in action, and then follow up with a video demonstration of the winning ...

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Demonstrate, Don't Describe | Ep 850

Webinar Design and Conversion Optimization

Webinars are an effective tool for engaging audiences and driving sales. Alex Hormozi shares strategies on designing webinars for maximum conversion through a balanced content approach and offering structure that encourages commitment.

Structure Webinars With an 80/20 Content-To-Pitch Ratio

When designing webinars, Hormozi advises structuring the content so that 80% is informative content and 20% is a pitch. This ratio builds trust and credibility by providing valuable content upfront. Focusing largely on the content before concluding with a clear, focused call-to-action (CTA) at the end allows for a natural transition into the sales pitch without overwhelming the audience.

Build Trust and Credibility With Valuable Upfront Content

Hormozi recommends creating webinars that quickly bring new viewers up to speed on the fundamentals. This approach establishes expertise and lays the groundwork for why the offer presented at the end is worth considering.

Conclude With a Focused Call-To-action and Offer

The sales portion of the webinar should consist of a compelling CTA and an offer. It’s crucial that the transition from informational content to sales pitch feels natural; this is why Hormozi stresses having a soft CTA for broader audiences to avoid being too aggressive with the sales push.

Implement a Webinar Cadence to Maximize Conversions

Implementing a consistent webinar schedule is key to maximizing lead conversion and repeat sales, Hormozi explains.

Weekly "New Viewer" Webinar For Lead Onboarding

A weekly, live "New Viewer" webinar is suggested for onboarding new leads. This creates a structured opportunity to connect with fresh prospects and streamline them into the sales process.

Repeat Webinar to Drive Recurring Sales

Additionally, repeating the webinar either every other week or monthly can sustain engagement and drive ongoing sales. This repetition ensures continued exposure to the webinar content, reinforcing the messages and leading to conversion over time.

Position Offer as Trial, Not Guarantee

Positioni ...

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Webinar Design and Conversion Optimization

Additional Materials

Counterarguments

  • The 80/20 content-to-pitch ratio might not be optimal for all audiences or industries; some may require more or less content before they are ready for a pitch.
  • Trust and credibility are not solely built on upfront content; they also depend on the presenter's expertise, the quality of the content, and the audience's pre-existing perceptions.
  • A focused call-to-action is important, but if it's not well-aligned with the content or audience needs, it could still fail to convert.
  • A consistent webinar schedule is beneficial, but it may not be feasible for all businesses due to resource constraints or market saturation.
  • Weekly webinars could lead to audience fatigue or diminish the perceived value of the content if not sufficiently varied or high-quality.
  • Repeating webinars might not always drive recurring sales if the content becomes stale or if the market is rapidly changing.
  • Positioning the offer as a trial may not always be the best strategy, as some customers may prefer a guarantee to ensure quality and accountability.
  • A risk-free trial period can encourage comm ...

Actionables

  • You can enhance your webinar's value by creating downloadable resources that complement the content. For instance, if you're discussing productivity techniques, offer a printable checklist or a template for a daily planner that attendees can use after the webinar. This reinforces the information shared and gives participants a tangible takeaway that keeps them connected to your message and brand.
  • Develop a referral program for webinar attendees to expand your audience reach. Encourage participants to invite friends or colleagues to your webinars by offering them access to exclusive content or future discounts. This strategy leverages word-of-mouth marketing and can increase your viewer base without a significant increase in advertising costs.
  • Create an interactive component for your webinars, such a ...

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Demonstrate, Don't Describe | Ep 850

Membership Program Optimization

In pursuit of optimizing membership programs, a multifaceted approach is suggested combining improved member experience, an ascension model to drive revenue, and focusing on behavior change rather than mindset shifts.

Reduce Churn By Improving the Member Experience

Moderate the Community to Maintain High-Quality Engagement

The community, consisting of about 1,000 members, is considered exclusive and offers accountability, reminders, and testimonials. The focus on progress and accountability through live calls and courses is emphasized as a priceless aspect of the member experience.

Onboarding Calls to Ensure Member Success

The introduction of 15-minute one-to-one onboarding calls has been the most successful factor in reducing churn, which currently stands at 16-18%. The caller aims to lower this further to the low teens.

Implement an Ascension Model to Drive Recurring Revenue

The caller discusses their experience with a one-time accelerator or challenge program termed a project community, which generated substantial revenue. In addition, conversations around Zoom masterminds and structured programs suggest an ascension model could be employed to drive recurring revenue.

"High-Ticket, Time-Limited Accelerator or Challenge Program Offer"

Although not explicitly described, the mention of live calls and presentations implies that there may already be high-ticket, time-limited offers provided to community members.

Accelerator Program Bonus for Annual Subscribers

Hormozi suggests an ascension model that encourages members to upgrade to an annual plan, which could significantly reduce churn. Offering spicy bonuses and a ...

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Membership Program Optimization

Additional Materials

Counterarguments

  • High-quality engagement through exclusivity may limit the diversity and inclusivity of the community, potentially missing out on valuable perspectives.
  • Onboarding calls, while helpful, may not be scalable as the community grows, and alternative automated systems may need to be considered.
  • An ascension model focused on high-ticket items and annual subscriptions may alienate members who cannot afford these options, potentially creating a divide within the community.
  • Bonuses for annual subscribers could inadvertently devalue the monthly subscription, leading to a perception that it offers less value.
  • Focusing solely on behavior cha ...

Actionables

  • You can foster a sense of belonging by creating a private online group where members can share successes and challenges, using platforms like Slack or Discord to facilitate daily interactions and peer support.
    • This strategy encourages members to stay engaged and accountable without the need for exclusivity. By sharing their progress and supporting each other, members naturally create testimonials of their experiences. For example, after completing a shared challenge, members could post their results, which serves as both a testimonial and a motivator for others.
  • Start a peer accountability program by pairing up members with similar goals to check in with each other weekly.
    • This approach provides a personalized touch similar to onboarding calls without the need for one-on-one time from a host or leader. For instance, if two members are working on improving their public speaking skills, they could meet weekly to practice and provide feedback, thus reducing the likelihood of either member dropping out due to lack of support.
  • Encourage behavior change by startin ...

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