Podcasts > The Game w/ Alex Hormozi > How To Scale A Profitable Membership Community | Ep 828

How To Scale A Profitable Membership Community | Ep 828

By Alex Hormozi

In this episode of The Game w/ Alex Hormozi, host Alex Hormozi provides marketing advice to Jack Roberts, the founder of an AI automation community. The discussion centers on optimizing Jack's sales and marketing materials to address his audience's pain points more effectively and clearly showcase the value of his AI-based solutions for businesses.

Hormozi offers insights on streamlining content and utilizing testimonials to demonstrate the benefits of Jack's community, which provides members with pre-built automation tools, training, and engagement rewards. The episode also explores opportunities for expanding Jack's reach beyond YouTube to platforms like LinkedIn through strategic outreach efforts.

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How To Scale A Profitable Membership Community | Ep 828

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How To Scale A Profitable Membership Community | Ep 828

1-Page Summary

Jack's Current YouTube Content and Strategy

To drive traffic to his AI Automation community, Jack Roberts, as reported, posts 3-4 AI and automation videos weekly on YouTube. His videos showcase expertise through practical guides and demonstrations of AI capabilities like task automation and appointment scheduling, according to the summary.

Optimizing Jack's Sales and Marketing Materials

Alex Hormozi advises Jack to focus more on addressing key audience pain points and desires in his sales page and videos. Hormozi suggests listing problems businesses face and offering clear solutions and guarantees. He recommends demonstrating value through testimonials and visuals, streamlining materials for clarity by removing clutter and translating terms into problems solved.

Jack's AI Automation Community: Value Proposition and Offerings

The summary states that Jack's community promises AI solutions to help businesses save time and money. Members gain access to exclusive, pre-built automation tools and templates for implementation. Training, support like masterclasses and tech calls, and tiered rewards for engagement are noted as key offerings.

Opportunities to Expand Jack's Traffic and Marketing Efforts

While YouTube drives most of Jack's traffic currently, the summary highlights opportunities on Instagram, TikTok, and LinkedIn. Hormozi suggests hiring experts or agencies for efficient LinkedIn outreach scaling to expand Jack's reach while he focuses on content creation.

1-Page Summary

Additional Materials

Counterarguments

  • While posting 3-4 videos weekly can drive traffic, it may also lead to burnout or a decrease in content quality if not managed properly.
  • Showcasing expertise is valuable, but it's important to ensure that the content remains accessible to beginners to avoid alienating potential community members.
  • Addressing key audience pain points is crucial, but it's also important to balance this with content that nurtures existing community members to ensure retention.
  • Listing problems and solutions is a good strategy, but it should not become formulaic or repetitive, as this may disengage viewers.
  • Testimonials and visuals are effective, but they must be genuine and relatable to be credible and convincing to a skeptical audience.
  • Streamlining materials is beneficial, but oversimplification can sometimes omit necessary details that are important for understanding complex AI concepts.
  • Offering pre-built tools and templates is useful, but it's also important to cater to members who may want to develop custom solutions tailored to their specific needs.
  • Training and support are valuable, but the quality and relevance of these services must be maintained to ensure they add real value to the community.
  • Tiered rewards can incentivize engagement, but they must be structured in a way that doesn't create an undesirable competitive atmosphere within the community.
  • Expanding to other social platforms like Instagram, TikTok, and LinkedIn can increase reach, but it requires adapting content to different audience preferences and platform formats, which may not always align with Jack's current content strategy.
  • Hiring experts or agencies can help scale outreach, but it's important to maintain a personal touch and authenticity in communications, which can sometimes be lost when outsourcing.

Actionables

  • You can enhance your online presence by creating content that addresses common challenges in your field, similar to how Jack focuses on AI pain points. Start by identifying frequent questions or issues people have related to your area of interest. For example, if you're knowledgeable about home gardening, produce short videos or blog posts that tackle common gardening problems, like pest control or plant nutrition, and share them on social media platforms.
  • Develop a simple, problem-solving resource page on your personal or business website. Take inspiration from Jack's sales page approach and list common problems your target audience might face, along with straightforward solutions you can offer. If you're a freelance graphic designer, for instance, your resource page could highlight challenges like creating a strong brand identity and then detail how your design services can solve these issues, including before-and-after project visuals.
  • Expand your network by engaging with communities on platforms you haven't explored yet. If you're active on Facebook but haven't ventured into Instagram or TikTok, start by creating profiles there and sharing content tailored to those audiences. For example, if you're into fitness, you could post workout clips on TikTok and nutrition tips on Instagram, using hashtags and trends to increase visibility and attract followers interested in health and wellness.

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How To Scale A Profitable Membership Community | Ep 828

Jack's Current Youtube Content and Strategy

Jack is focusing his Youtube strategy on driving traffic to his AI Automation community by posting engaging and educational AI and Automation videos.

Jack's Youtube Drives Traffic to His AI Automation Community

Jack Posts 3-4 AI and Automation Videos Weekly

Jack Roberts has found YouTube to be his primary customer driver and is the only platform where he creates content. To engage his audience, Jack has recently increased his video output, now posting around three to four videos per week. Each video focuses on AI and automation topics that resonate with his viewers. His content strategy is based on a mix of his own creative ideas, feedback from the community, and trends he observes on YouTube and other platforms.

Jack's Videos Showcase Expertise and Deliver Value Beyond Business Talk

Jack's Videos on AI and Automation, Like Task Automation or Appointment Scheduling

Jack’s videos are designed to showcase his expertise in AI automation tools by demonstrating their capabilities, like automating appointment scheduling. He offers practical, step-by-step guides on how to build a no-code AI agent system, which allows viewers to learn and implement these systems in their own businesses or projects.

For example, Jack provides a real-time demonstration of task automation by sending a voice note to his virtual assistant to schedule an appointment. In another instance, he shows his audience how AI can integrate with services like Google Meet fo ...

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Jack's Current Youtube Content and Strategy

Additional Materials

Counterarguments

  • While Jack's focus on AI and automation is clear, it's possible that posting 3-4 videos weekly may lead to a compromise in content quality or depth due to the frequency of uploads.
  • Specializing in AI and Automation might limit the diversity of his audience, potentially excluding viewers interested in other related fields or broader technology topics.
  • The strategy of driving traffic primarily through YouTube might be risky if platform algorithms change, potentially reducing visibility or if there's a shift in audience behavior.
  • Jack's demonstrations of practical applications are valuable, but they may not cater to all learning styles or provide the necessary foundational knowledge for complete beginners.
  • Step-by-step guides are useful, but they might quickly become outdated as technology evolves, requiring constant updates to remain relevant.
  • Focusing on no-code AI agent systems could inadvertently downplay the importance of understanding the underlying code or the complexities involved in AI development.
  • While integrating AI with services like Google Meet is innovative, it may not address the ...

Actionables

  • You can start a blog to document your learning journey in AI and automation, sharing insights and personal experiences with different tools and platforms. By writing about your trials and errors with AI applications, you create a resource for others who are also starting out and establish your own understanding of the subject matter. For example, after experimenting with a no-code AI tool, write a post about the challenges you faced and how you overcame them.
  • Create a personal project that incorporates AI or automation into your daily routine, such as automating your home with smart devices or setting up a simple chatbot to manage your appointments. This hands-on approach allows you to grasp the practicalities of AI and automation beyond theoretical knowledge. For instance, you could automate your morning routine by programming your coffee maker and lights to turn on at a certain time each day using smart plugs and a basic automation app.
  • Engage with online communities or forums focused on AI and aut ...

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How To Scale A Profitable Membership Community | Ep 828

Optimizing Jack's Sales and Marketing Materials

Alex Hormozi provides Jack Roberts with a host of strategies to make his sales and marketing materials more effective by focusing more on addressing key audience pain points and desires, and streamlining the materials for clarity and impact.

Jack's Sales Page and Video Should Focus More On Addressing Key Audience Pain Points and Desires

Hormozi suggests that Jack's sales page should list out the specific problems that business owners face and showcase solutions to make the copy more compelling. He advises Jack to give very clear next steps and commands in his ads and video sales letters (VSLs), ensuring that they revolve around the problem he is helping the audience solve. He believes the guarantee offered is the most compelling part of Jack's offer and recommends that features should be translated into solutions of the problems to make it clearer what's in it for the customer.

Jack's audience includes both successful business owners and aspiring entrepreneurs with different needs, and Hormozi suggests that the sales materials should address concerns such as time investment, difficulty, and risk. Additionally, it's recommended that Jack should demonstrate his concepts using his tools and products within his videos subtly, ensuring regular implementation of this tactic. Hormozi also suggests addressing potential objections right away, such as assuring customers that they can achieve their first automation in under five minutes to convey simplicity.

To clarify the tangible value of AI, Hormozi recommends breaking down the intimidating concept into manageable steps and focusing on how AI can change the consumer's life with testimonials and demonstrations of the product's impact. He advises detailing specific solutions and tangible value that the AI automation products can provide, and Jack recognizes the need to reorder his current video to present these points more effectively.

Streamline Sales Materials For Clarity and Impact

Hormozi advises Jack to sell the value of his community by focusing on custom-built software that solves specific problems in a cost-effective manner compared to alternatives. He suggests emphasizing the pains the community helps solve and the promising results it offers.

Big picture changes to the video are recommended, such as focusing on the problems and saving offered by AI, highlighting the community's successes with evidence, and stating the importance of adopting AI to avoid being left behind. Hormozi notes that Jack's curriculum is ...

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Optimizing Jack's Sales and Marketing Materials

Additional Materials

Counterarguments

  • While focusing on pain points is important, it's also crucial not to overemphasize negatives which could potentially overwhelm or discourage potential customers.
  • Guaranteeing results can be compelling, but it may also set unrealistic expectations if not carefully qualified, leading to customer dissatisfaction if guarantees are not met.
  • Addressing every potential objection upfront might clutter the message and could inadvertently raise more concerns than it alleviates.
  • Over-simplifying the explanation of AI might lead to underestimating the complexity of the technology, which could result in a lack of trust from more knowledgeable customers.
  • While testimonials and demonstrations are valuable, they must be genuine and representative; otherwise, they risk undermining credibility if customers perceive them as staged or unauthentic.
  • Streamlining materials for clarity is important, but oversimplification could omit necessary information that helps customers make informed decisions.
  • Focusing on community value is good, but it's also important to ensure that individual customer support and success are not overshadowed by the community aspects.
  • Emphasizing the importance of adopting AI to avoid being left behind could be seen as fear-mongering, which might turn off some potential customers who prefer a more positive approach.
  • Cutting out noisy elements and repetitive language is generally good advice, but repetition can be a powerful tool for r ...

Actionables

  • You can create a personal decision-making guide by listing common dilemmas you face and outlining step-by-step solutions for each. For example, if you often struggle with time management, write down specific scenarios where this is an issue and detail a plan of action for each, such as using a timer for tasks or delegating responsibilities.
  • Develop a personal feedback system by asking friends or colleagues to point out when your communication is unclear or too complex. Use their feedback to practice simplifying your language and focusing on the core message, perhaps by explaining a hobby or interest to someone unfamiliar with it and asking them to summarize your explanation.
  • Enhance your personal presentations or soci ...

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How To Scale A Profitable Membership Community | Ep 828

Jack's Ai Automation Community: Value Proposition and Offerings

Jack's AI Automation Community promises to bring innovative solutions to businesses through advanced automation, aiming to save time, make money, and streamline operations.

Community Offers AI Solutions to Save Time, Make Money, Streamline Businesses

Members of Jack's community have access to pre-built automation tools and templates tailored for business implementation. These solutions are designed to reduce the need for employees and eliminate common workplace issues, ultimately allowing businesses to run more efficiently. Members have reported significant income gains by utilizing these automation solutions, such as earning a first 10K month or scaling up to 50K per month. Real-world results include a member making 20K in a week from selling AI automations and another receiving immediate purchase offers for an automation solution not yet on sale.

Jack claims that the automations provided are best in class and exclusive to the community, enabling members to excel in their markets. The AI and automations are easy to sell because they address two critical needs – making money and saving time.

Members Can Access Pre-built Automation Tools and Templates For Business Implementation

The community offers a variety of automations that cover essential business needs such as marketing, sales, front desk services, customer support, conversion rate optimization, and topic searching. Jack's AI Automation community provides unique software applications and personalized automation requests. If a member needs an automation not currently available, it's added to the queue and developed live.

For instance, Alex Hormozi showcases "10 of 100 different automations" that potential customers can access, indicating the extensive range of pre-built tools and templates on offer within the community.

Community Provides AI and Automation Training, Support, and Collaboration Environment

Weekly Masterclasses, Personalized Automation, and Tiered Rewards Drive Value and Motivation

Jack's community is not just about providing tools; it's also a hub for training, support, and collaboration. Members get tech support with five weekly calls and a 100% solution guarantee or a money-back offer to assist with any hurdles. This support includes access to a head of tech and an onboarding manager. Additionally, the community hosts cash prize competitions and offers regular business maximization sessions with Jack, where members can inquire about progressing their endeavors.

Expert-led masterclasses are ...

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Jack's Ai Automation Community: Value Proposition and Offerings

Additional Materials

Clarifications

  • The statement "earning a first 10K month or scaling up to 50K per month" implies that members of Jack's AI Automation Community have reported significant financial gains, with some starting by earning $10,000 in a month and potentially increasing their earnings to $50,000 per month over time. This showcases the potential financial benefits that members have experienced through utilizing the automation solutions provided by the community.
  • Growth hacking for YouTube involves using innovative and strategic techniques to rapidly grow a YouTube channel's viewership and engagement. This can include experimenting with content, optimizing video titles and descriptions, leveraging analytics for insights, and utilizing viral strategies to attract more subscribers and viewers. Growth hacking on YouTube aims to increase the channel's visibility, audience reach, and overall success by implementing data-driven tactics and creative approaches. It is a specialized approach within digital marketing tailored specifically for driving rapid growth and maximizing the impact of a YouTube channel.
  • In the context of Jack's AI Automation Community, the leveling system is a structured progression path for members based on their engagement and contributions. At level four, members unlock benefits like receiving $10,000 worth of software, which serves as a reward for their active participation and value addition within the community. This incentivizes members to engage more and reach higher levels to access additional exclusive perks and rewards. The leveling system encourages community involvement and provides tangible benefits to members as they advance through the ranks.
  • Tiered rewards for retaining members involve offering different levels of benefits or bonuses based on a member's engagement and loyalty within a community. As members actively participate and contribute value, they can progress through various levels, unlocking more exclusive perks at each stage. These rewards are designed to incentivize ongoing engagement, build a sense of belonging, and encourage long-term commitment to the community. By providing escalating benefits, communities aim to enhance member satisfaction, increase retention rates, and foster a strong sense of community loyalty.
  • Hormozi emphasizes simplifying the value proposition by focusing on clearly communicating the benefits and advantages of the AI automation community in a straightforward and easy-to-underst ...

Counterarguments

  • The claim that the automation solutions are "best in class" may be subjective and could require more empirical evidence or comparisons with competitors to substantiate.
  • The reported income gains, such as earning a first 10K month or scaling up to 50K per month, may not be typical for all members and could set unrealistic expectations for potential new members.
  • The success stories of members making significant income in a short period might not reflect the average member's experience and could be outliers.
  • The assertion that the AI and automations are easy to sell might not account for the varying levels of sales skills among members or the different market conditions they face.
  • The availability of pre-built tools and templates does not guarantee that they will be suitable for all business models or industries.
  • The promise of personalized automation requests being developed live could lead to scalability issues if the community grows too large or if too many requests are made simultaneously.
  • The 100% solution guarantee or money-back offer might not account for the time and effort invested by members, which isn't recoverable even if they get their money back.
  • The effectiveness of weekly masterclasses and educational materials depends on the quality of the content and the ability of members to apply w ...

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How To Scale A Profitable Membership Community | Ep 828

Opportunities to Expand Jack's Traffic and Marketing Efforts

Jack's current situation and potential strategies for expanding his traffic and marketing efforts are discussed, including hiring an expert or agency for efficient LinkedIn outreach.

Youtube Is Jack's Main Traffic Source; Opportunities to Diversify Exist

YouTube serves as the main traffic source for Jack's content and community, yet there are opportunities to diversify his audience reach by exploring platforms such as Instagram, TikTok, and LinkedIn.

Exploring Instagram, Tiktok, and Linkedin to Expand Jack's Audience and Community Traffic

Jack Roberts recognizes that while 95% of his traffic comes from YouTube, he has begun to see some results from beginning to use Instagram and TikTok. This suggests that there's potential for growth on these platforms. Moreover, even though the specifics are not elaborated upon, the mention of masterclasses on LinkedIn and Facebook ads in the discussions suggests that Jack may benefit from tapping into these platforms to spread his reach without diminishing his YouTube investment. Alex Hormozi advises making calls to action in video comments that align with the video’s content to drive traffic to Jack's community resources.

Hiring an Expert or Agency for Efficient Linkedin Outreach Scaling

Jack expresses a willingness to invest in expertise to expand his outreach, particularly on LinkedIn. Hormozi suggests that Jack faces a choice between three options:

Leveraging Expertise Lets Jack Focus On Content Creation While Expanding Reach and Impact

Firstly, Jack could join a community that teaches LinkedIn strategy, which could provide collective knowledge and s ...

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Opportunities to Expand Jack's Traffic and Marketing Efforts

Additional Materials

Clarifications

  • Jack is currently heavily reliant on YouTube for traffic. However, he is considering diversifying his audience reach by exploring platforms like Instagram, TikTok, and LinkedIn. There is a focus on the potential growth opportunities on these platforms and the need for expertise to expand his outreach, particularly on LinkedIn. Hiring an expert or agency is being considered to help Jack scale his marketing efforts effectively.
  • Alex Hormozi is a figure mentioned in the text who provides advice to Jack regarding expanding his outreach efforts, particularly on LinkedIn. Hormozi suggests strategies like leveraging expertise through communities or agencies to enhance Jack's impact and reach. He emphasizes the importance of making informed decisions to accelerate growth and avoid trial and error. Jack considers seeking professional guidance to optimize his content strategy and scale his presence on various platforms.
  • Jack is contemplating hiring an expert or agency to enhance hi ...

Counterarguments

  • Diversifying traffic sources could dilute Jack's brand if not managed carefully, leading to a weaker presence on each platform.
  • Spreading efforts across multiple platforms might result in lower quality content due to divided attention and resources.
  • The effectiveness of Instagram, TikTok, and LinkedIn for Jack's specific audience and content type is not guaranteed and may not replicate YouTube's success.
  • Calls to action in video comments may not be as effective if Jack's audience does not engage with comments or if the platform's algorithm does not favor comments.
  • Hiring an expert or agency requires careful vetting to ensure they align with Jack's brand and content strategy, and there's a risk of miscommunication or mismatched expectations.
  • Joining a community for LinkedIn strategy might not provide personalized advice tailored to Jack's unique situation and goals.
  • The cost of hiring an agency or ...

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