Podcasts > The Game w/ Alex Hormozi > Grow Your Audience By Avoiding These 3 Mistakes | Ep 796

Grow Your Audience By Avoiding These 3 Mistakes | Ep 796

By Alex Hormozi

In this episode of The Game w/ Alex Hormozi, Hormozi examines a common pitfall creators face: launching multiple new products instead of refining their core offering. He dissects this mistake through observations and anecdotes, arguing that bombarding an audience with continuous sales pitches often damages credibility and trust.

Hormozi advocates focusing on a single, great product. He highlights the value of gathering audience feedback, iterating, and improving the core offering rather than diluting efforts across numerous lackluster products. The episode emphasizes building a loyal customer base around one exceptional product as a more sustainable path to revenue growth than constantly selling new items to the same audience.

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Grow Your Audience By Avoiding These 3 Mistakes | Ep 796

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Grow Your Audience By Avoiding These 3 Mistakes | Ep 796

1-Page Summary

The Mistake of Launching New Products Instead of Refining the Core Offering

According to Alex Hormozi, creators often err by launching multiple new products rather than focusing on improving their primary offering. Hormozi dissects this mistake through observations and anecdotes.

Creators Sell More Products to Their Audience Instead of Perfecting Their Core Offering

Hormozi has witnessed creators with modest followings continually introduce new services, leading to dwindling audiences due to poor product quality. He notes that truly refining a product takes years of dedicated iteration. Hormozi deems simultaneously managing various products as "Entrepreneurial ADD" - a novice error that signals distraction to business-savvy individuals.

Creators Mistakenly Assume More Products Equals More Revenue

Creators often wrongly believe that adding a second, third, or more products will increase profits. However, Hormozi explains that subsequent products tend to be lower quality than the first, leading to diminished conversion rates and credibility dilution.

This Approach Usually Backfires

Hormozi warns that selling multiple products rarely boosts revenue automatically, as the second product is often second-rate. He describes a "vicious cycle" where each new, inferior product sells less than the last.

The Negative Impact on the Creator-Audience Relationship

Hormozi addresses how incessantly promoting new products can undermine the creator-audience relationship and harm the business.

Repeatedly Asking an Audience to Buy New Products Damages Trust

Creators risk losing the trust and goodwill built with their audience if they bombard them with continuous sales pitches, according to Hormozi.

Audiences Respond Better to Value and Quality Over Constant New Offers

Hormozi suggests audiences prefer value-driven content and exceptional products over a constant barrage of new offers, which can maintain audience excitement and trust.

Overextending Into Too Many Products Erodes Quality and Satisfaction

When creators overextend into too many products, quality suffers, eroding audience trust and satisfaction, Hormozi observes. This overextension can lead to cutting staff due to declining sales, harming the business and audience relationship.

Focusing on a Single, Great Product is the Better Approach

Hormozi advocates that creators should concentrate on a single product and grow its audience using a sustainable method, rather than the "launch and crash model."

Improving and Refining the Core Offering is Key

Instead of launching new products, Hormozi emphasizes that creators should sell their product to a small audience, gather feedback, refine the product, and repeat to ensure sustainable revenue growth.

Iterating and Improving One Product is More Sustainable

The podcast stresses the importance of enhancing one business or product through iteration, customer feedback, and continuous improvement as a more sustainable path than juggling several offerings.

Growing the Core Product's Audience is Preferable to Selling More to the Same People

Hormozi advises growing the audience for the core product via content, ads, partnerships, etc., rather than attempting to sell more products to the same audience. He posits that building a loyal customer base around a great product is more valuable than constantly selling new things to the same people.

1-Page Summary

Additional Materials

Clarifications

  • The "launch and crash model" is a business strategy where creators rapidly introduce new products without focusing on refining their core offering. This approach often leads to a cycle of launching new, inferior products that fail to sustain audience interest or generate significant revenue, ultimately causing the business to decline. It contrasts with a more sustainable strategy of concentrating on improving and growing a single, high-quality product over time to build a loyal customer base and ensure long-term success.
  • Sustainable revenue growth is the ability of a business to increase its income consistently over time without compromising its financial stability or core operations. It involves a balanced approach that focuses on long-term profitability and customer satisfaction while avoiding excessive risks or shortcuts. Sustainable growth often requires strategic planning, continuous improvement, and a focus on delivering value to customers to ensure lasting success. It is a key metric for assessing the health and viability of a business in the long run.
  • In a business context, iteration refers to the process of making small, incremental improvements to a product or service over time based on feedback and data analysis. It involves continuously refining and enhancing the offering to better meet customer needs and preferences. Iteration helps businesses adapt to changing market conditions, improve quality, and drive innovation. By iterating, companies can evolve their products gradually, ensuring they stay relevant and competitive in the market.
  • Diminished conversion rates indicate a decrease in the percentage of people who take a desired action, such as making a purchase, after interacting with a product or service. This decline in conversion can result from various factors, including lower product quality, mismatched audience expectations, or saturation of offerings. It signifies a drop in the effectiveness of converting audience interest into actual sales or desired outcomes.
  • In the context of product sales, a "vicious cycle" typically refers to a detrimental pattern where each new product released is of lower quality than the previous one. This decline in quality leads to reduced sales and customer satisfaction, creating a negative feedback loop. As sales decrease with each subsequent inferior product, the business may struggle to maintain its audience's trust and loyalty. Breaking this cycle often requires a shift towards focusing on improving the core offering rather than continuously introducing new, subpar products.

Counterarguments

  • Diversification can mitigate risk by not relying on a single product for revenue.
  • New products can attract different segments of the market, expanding the creator's audience.
  • Innovation often requires launching new products, which can keep a brand relevant and competitive.
  • Some markets expect frequent new releases, and not meeting these expectations can lead to a loss of market share.
  • A single product may not be able to meet the evolving needs of customers, necessitating new products.
  • Creators with a broad range of skills and interests may be able to successfully manage and refine multiple products simultaneously.
  • Additional products can provide value to the audience if they address different needs or complement the core offering.
  • A well-strategized portfolio of products can cross-sell and up-sell to the same audience, increasing customer lifetime value.
  • Some creators may have the resources and team to manage multiple products without sacrificing quality.
  • In certain industries, rapid innovation cycles may make the continuous refinement of a single product impractical.
  • Creators can use feedback from multiple products to improve and refine their overall offering more effectively.
  • A single product focus might limit growth potential in cases where market saturation is reached quickly.

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Grow Your Audience By Avoiding These 3 Mistakes | Ep 796

The mistake creators make of trying to launch more products instead of improving their existing offering

Alex Hormozi addresses a crucial error creators often make: opting to launch multiple products instead of refining their core offering. This mistake is dissected through various observations and anecdotes Hormozi shares.

Creators often make the mistake of trying to sell more products to their existing audience rather than focusing on improving their core offering

Hormozi has closely observed creators, noticing that those with a modest following who continuously introduce new services consequently see their audience dwindle due to the poor quality of their proliferating products. He underscores that truly perfecting a product or service can take years of devoted iterations.

His observations encompass a range of creators who amass a variety of products or run several businesses simultaneously without the necessary resources or concentration to manage them properly, actions he deems as "just stupid." Hormozi identifies this trap as a novice error or "Entrepreneurial ADD," which he believes might impress the unknowledgeable but would clearly signal distraction to those with business savvy.

Sharing an experience about a real individual who inspired his podcast theme, Hormozi suggests that creators consider focusing on a single business, emphasizing that it could become substantially more profitable if all resources were directed towards its improvement.

Creators may be tempted to sell a second, third, or even more products to their audience, thinking that more products equals more revenue

Elaborating on this notion, Hormozi discusses how creators with an audience who have found some success with a first product often wrongly assume that adding a second product will lead to greater profits. This second product, he highlights, usually suffers from lower quality compared to the first, which can result in diminished conversion rates and the dilution of the creator's credibility.

Furthermore, when the second product performs poorly, creators may mistakenly believe that adding a third product will correct their trajectory. However, Hormozi notes that this just exacerbates the problem, with each new product tending to be inferior and less successful than the one before.

...

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The mistake creators make of trying to launch more products instead of improving their existing offering

Additional Materials

Clarifications

  • Conversion rates in this context refer to the percentage of people who take a desired action, such as making a purchase, after interacting with a product or service. It is a measure of how effective a creator's offerings are at turning audience interest into actual sales. Low conversion rates indicate that a smaller proportion of the audience is completing the desired action, which can impact the overall success and profitability of the creator's business.
  • Diminished returns, in the context of the text, indicate a situation where the benefits or output gained from additional efforts or investments start to decrease. This concept is often observed when adding more of a particular factor (like launching new products) does not proportionally increase the desired outcome. It signifies a point where further actions may not yield the same level of positive results as before. This can lead to a situation where each subsequent effort produces less favorable results than the previous one.
  • A "vicious cycle" in this context describes a harmful pattern where each new p ...

Counterarguments

  • Diversification can mitigate risk by not relying on a single product for all revenue, which can be especially important if the market for the core offering becomes saturated or declines.
  • Launching new products can be a way to capture new market segments or respond to evolving customer needs, which might not be possible through improvements to the existing offering alone.
  • Creators with a strong understanding of their audience might successfully launch multiple products by leveraging their brand loyalty and reputation.
  • A broader product range can increase the overall value proposition to customers, potentially leading to increased customer retention and lifetime value.
  • Introducing new products can provide valuable market feedback and data, which can inform future improvements and innovations, including enhancements to the core offering.
  • Creators may have the necessary resources and capabilities to manage multiple product lines effectively, especially if they have a skilled team, efficient processes, or economies of scale.
  • Some markets expect continual innovation and new products, and failing to meet ...

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Grow Your Audience By Avoiding These 3 Mistakes | Ep 796

The negative impact this has on the creator's relationship with their audience and their overall business

Hormozi addresses the downside of incessantly promoting new products to an audience, detailing how such practices can undermine the creator-audience relationship and harm the creator's business.

Repeatedly asking an audience to buy new products can damage the trust and goodwill the creator has built with that audience

The trust and goodwill that creators have painstakingly built with their audience are at risk when they consistently push new products. Hormozi suggests that audiences may lose excitement if they feel overwhelmed by continuous sales pitches, which can lead to a damaged reputation for the creator.

Audiences respond better to value-driven content and exceptional products than to a constant barrage of new offers

Creators who focus on providing value-driven content and high-quality products rather than a relentless stream of new offers are likely to foster a more positive response from their audience. This approach can help maintain the excitement and trust of the audience, which is vital for sustaining a healthy relationship with them.

Overextending into too many products can cause quality to suffer, further eroding audience trust and satisfaction

When crea ...

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The negative impact this has on the creator's relationship with their audience and their overall business

Additional Materials

Clarifications

  • The consequences of overextension on staff and business health can include the need to reduce staff due to declining sales, indicating a decline in the overall business health. This reduction in workforce can be distressing for both the employees and the business itself. It signifies a potential struggle to sustain operations and may lead to a negative impact on the quality of products or services offe ...

Counterarguments

  • While constant promotion of new products can be overwhelming, it can also signal innovation and responsiveness to market trends, which some audiences may appreciate.
  • A strategy of frequent product releases might be part of a broader business model, such as in the tech industry, where regular updates are expected and can be a sign of dynamism.
  • The assumption that audiences prefer value-driven content over new products may not hold true for all niches; some audiences are driven by novelty and the latest trends.
  • Quality does not necessarily have to suffer with an increase in product offerings; with proper management and scaling, a creator can maintain or even improve quality.
  • Diversification into multiple products can be a sound business strategy to mitigate risk, and if managed well, it can enhance audience trust by demonstrating capability and expertise in ...

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Grow Your Audience By Avoiding These 3 Mistakes | Ep 796

The better approach of focusing on a single great product and growing the audience for that product

Hormozi suggests that creators should concentrate on a single product and expand its audience, employing a sustainable method to grow revenue over the "launch and crash model".

Instead of launching new products, creators should focus on improving and refining their core offering

Hormozi emphasizes that creators should sell their product to a small percentage of an audience, receive feedback, refine the product, and repeat the cycle to ensure sustainable revenue growth. Investing time in product development, vetting, and validation is crucial to ensure that the product is of high quality before launch. Hormozi reflects on the importance of focusing on product quality over time to retain customers and sustain growth, remarking that huge businesses succeed by not losing customers over time.

Iterating on a single strong product, getting customer feedback, and making continuous improvements is a more sustainable path to success

The podcast underscores the necessity of concentrating effort on enhancing a singular business or product instead of juggling several. Hormozi advises creators to make better content to broaden their audience or utilize ads and partnerships to draw in new audience members.

Growing the audience for the core product, through content, ads, partnerships, etc., is a better strategy than trying to sell more products to the same audience

Hormozi stresses the importance of growing the audience for the core product by either improving the existing channel or discovering new channels, instead of attempting to market more to the same audience. He suggests that the skill to hone is centering ...

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The better approach of focusing on a single great product and growing the audience for that product

Additional Materials

Counterarguments

  • Diversification can mitigate risk: Focusing solely on one product can be risky if market demand shifts or if unforeseen issues arise with the product. Diversification allows a business to spread risk across multiple products.
  • Market saturation: If a product reaches market saturation, growth may plateau. New products can tap into different market segments or create new demand.
  • Innovation and staying competitive: Continuously improving a single product is important, but innovation often requires new product development to stay ahead of competitors and meet evolving customer needs.
  • Audience fatigue: Even a loyal audience may tire of the same product over time. Introducing new products can re-engage customers and maintain interest in the brand.
  • Revenue streams: Relying on a single product limits potential revenue streams. Multiple products can provide various sources of income, which can be especially important if the core product's sales decline.
  • Adap ...

Actionables

  • You can use social media polls to gather real-time feedback on your product, allowing you to understand customer preferences and make immediate improvements. For instance, if you sell handmade candles, post a poll asking which scents your followers would like to see next, or what improvements they desire in packaging or burn time. This direct line of communication keeps your product development aligned with customer desires without the need for launching new products.
  • Start a referral program that rewards your current customers for bringing in new ones, effectively expanding your audience without significant advertising costs. For example, offer a discount or a free product to customers who refer friends who make a purchase. This strategy not only grows your audience but also strengthens the loyalty of existing customers as they become advocates for your product.
  • Create a behind-the-scenes ...

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