Podcasts > The Diary Of A CEO with Steven Bartlett > Most Replayed Moment: Confidence Can Be Taught! Use These Body Language Cues To Your Advantage!

Most Replayed Moment: Confidence Can Be Taught! Use These Body Language Cues To Your Advantage!

By Steven Bartlett

In this episode of The Diary Of A CEO, Joe Navarro and Steven Bartlett explore the role of nonverbal communication in projecting confidence and building rapport. Navarro explains that confidence can be learned through specific body language techniques, such as maintaining proper posture and managing hand gestures, and that projecting confidence through these physical cues can be as effective as feeling internally confident.

The discussion examines how to read and interpret others' nonverbal signals to better understand their emotional states and intentions. Navarro shares insights about building rapport through physical positioning, appropriate eye contact, and other practical techniques that can improve interpersonal dynamics. The conversation provides concrete strategies for developing stronger observational skills and using body language effectively in both business and personal relationships.

Most Replayed Moment: Confidence Can Be Taught! Use These Body Language Cues To Your Advantage!

This is a preview of the Shortform summary of the Dec 12, 2025 episode of the The Diary Of A CEO with Steven Bartlett

Sign up for Shortform to access the whole episode summary along with additional materials like counterarguments and context.

Most Replayed Moment: Confidence Can Be Taught! Use These Body Language Cues To Your Advantage!

1-Page Summary

Nonverbal Communication and Body Language

Joe Navarro explores the intricate world of nonverbal communication, explaining how physical presence and posture significantly impact perceptions of confidence. According to Navarro, confident individuals typically display an upright, relaxed posture with shoulders pulled back, while nervous body language like hunched shoulders or fidgeting can undermine perceived confidence. He emphasizes that careful observation of others' demeanor, including hand gestures and eye contact, can reveal valuable insights about their emotional state and intentions.

Developing and Projecting Confidence

The discussion delves into confidence as a learnable skill rather than just an inherent trait. Navarro explains that mastering specific skills naturally builds confidence, but importantly, projecting confidence through body language and speech cadence can be just as effective as feeling confident internally. He emphasizes that appearing calm and collected, especially during uncertain situations, creates a powerful impression regardless of one's internal state.

Observational Skills and Reading Others

Navarro and Bartlett highlight the importance of keen observation in business and interpersonal relationships. They explain how analyzing subtle cues, particularly hand movements and nonverbal signals, can provide deep insights into others' emotional states and motivations. Navarro notes that genuine emotions often manifest through specific indicators like gravity-defying behaviors and bright eyes, while past problem-solving discussions can reveal true competence through emotional engagement and detailed recall.

Rapport-Building and Interpersonal Dynamics

In discussing effective rapport-building, Navarro points to Bartlett's practice of immediate handshakes as an example of showing value for others' time. He emphasizes the importance of maintaining comfortable eye contact while being mindful of individual differences, such as those on the autism spectrum who might struggle with eye contact. Navarro also suggests that positioning oneself at the same physical level as others during interactions promotes collaboration and removes implied power dynamics.

1-Page Summary

Additional Materials

Counterarguments

  • While upright posture may often be associated with confidence, cultural differences can lead to varying interpretations of body language, and what is perceived as confident in one culture may not be in another.
  • Some individuals may naturally have a posture that is less upright due to physical conditions or disabilities, which does not necessarily correlate with their level of confidence or competence.
  • Overemphasis on nonverbal cues can sometimes lead to misinterpretation, as these cues can be ambiguous or influenced by context, personal habits, or cultural norms.
  • The idea that projecting confidence can be as effective as feeling confident internally may not always hold true, as some situations require genuine confidence and expertise, which cannot be faked through body language alone.
  • The effectiveness of immediate handshakes in rapport-building may not apply universally, as there are cultural contexts where such gestures are not standard or preferred, and some individuals may not be comfortable with physical touch.
  • The assertion that maintaining comfortable eye contact is universally important can be problematic, as what constitutes "comfortable" eye contact can vary greatly among individuals and cultures.
  • The notion that positioning oneself at the same physical level as others always promotes collaboration may not take into account the nuances of certain social or professional hierarchies where such positioning could be misinterpreted.
  • The interpretation of "gravity-defying behaviors" and "bright eyes" as indicators of genuine emotion may not be reliable, as these can be affected by a variety of factors unrelated to emotional authenticity, such as physical health or environmental influences.
  • The reliance on past problem-solving discussions to reveal true competence may not account for individuals who are highly competent but less verbally expressive or those who may not recall details as vividly despite their understanding and skill.

Actionables

  • You can practice mirroring body language during casual conversations to enhance your nonverbal communication skills. Start by subtly adopting the posture, gestures, and expressions of people you interact with in a relaxed setting, like a coffee shop. This can help you become more attuned to others' body language and improve your ability to project confidence through your own nonverbal cues.
  • Create a 'confidence playlist' with songs that embody the energy and posture of confidence you wish to project. Before entering situations where you want to appear confident, listen to this playlist and emulate the posture and attitude of the artists or the mood the music conveys. This can help set a mental and physical state that aligns with the confident image you aim to project.
  • Engage in a daily 'power-pose' routine where you spend a few minutes in poses that are open, expansive, and occupy space. Do this in a private setting, like your bedroom or office, to get comfortable with the feeling of adopting a confident stance. Over time, this can help make such postures more natural for you in public settings, thereby enhancing the perception of confidence.

Get access to the context and additional materials

So you can understand the full picture and form your own opinion.
Get access for free
Most Replayed Moment: Confidence Can Be Taught! Use These Body Language Cues To Your Advantage!

Nonverbal Communication and Body Language

Joe Navarro dives into the subtleties of nonverbal communication and body language, explaining how posture, physical presence, and observation techniques can be key to understanding and conveying confidence and emotions.

Posture and Physical Presence Convey Confidence and Competence

Navarro talks about the impact of how much territory one occupies with their posture. Emphasizing moderation, he suggests occupying the space you're entitled to without going overboard.

Confident Body Language: Upright, Relaxed Posture

Confident individuals are marked by their shoulders being pulled back and their calm breathing, according to Navarro. These physical cues signal a sense of assurance and capability to others.

Nervous Body Language, Like Hunched Shoulders or Fidgeting, Can Undermine Confidence Perceptions

Conversely, nervous body language can be detected through gestures like hunched shoulders or fidgeting, which may inadvertently undermine perceptions of confidence.

Observing Others' Nonverbal Cues Provides Valuable Insights

Navarro points out that careful observation of people’s demeanor and gestures can speak volumes about their emotional state and mindset.

Observing People's Demeanor and Gestures Reveals Emotional State and Mindset

Navarro also mentions that hand gestures can be quite telling. For example, confident people ofte ...

Here’s what you’ll find in our full summary

Registered users get access to the Full Podcast Summary and Additional Materials. It’s easy and free!
Start your free trial today

Nonverbal Communication and Body Language

Additional Materials

Counterarguments

  • While posture and physical presence can convey confidence, they are not universally reliable indicators as cultural differences can significantly influence body language interpretation.
  • Some individuals may naturally have a more reserved or less expansive posture without it reflecting a lack of confidence or competence.
  • Certain medical conditions or disabilities can affect posture and movement, which means that not all physical cues should be interpreted as reflections of emotional states or personality traits.
  • Nervous body language does not always undermine perceptions of confidence; in some contexts, it can be seen as a sign of humility or thoughtfulness.
  • Overemphasis on nonverbal cues can lead to misinterpretation, especially when not considering the context or the individual's baseline behavior.
  • People can learn to mimic confident body language without genuinely feeling confident, which can lead to misjudgments about their true feelings or intentions.
  • Eye contact norms vary widely across cultures, and what is considered appropriate in one culture may be seen as aggressive or rude in a ...

Actionables

  • You can enhance your nonverbal communication by practicing power poses in front of a mirror each morning. Stand with your feet apart, hands on hips, and shoulders back for two minutes to cultivate a habit of occupying space confidently. This exercise can help you internalize a posture that conveys confidence before stepping into social or professional situations.
  • Create a habit of mindful eye contact during conversations by using a simple eye contact exercise with friends or family. During a chat, consciously maintain eye contact for about 60% of the time, focusing on the triangle formed by the eyes and the bridge of the nose. This practice can help you become more comfortable with eye contact in a way that feels natural and engaging.
  • Develop your emotional intelligence by observing and mimicking the hand gestur ...

Get access to the context and additional materials

So you can understand the full picture and form your own opinion.
Get access for free
Most Replayed Moment: Confidence Can Be Taught! Use These Body Language Cues To Your Advantage!

Developing and Projecting Confidence

The conversation on confidence delves into whether it's an inherent trait or a skill that can be developed. Particular emphasis is placed on how individuals can learn to exhibit confidence, even when they don't feel it internally.

Confidence Can Be Learned and Cultivated

Experts in the discussion agree that confidence is not solely innate but can be cultivated over time through various practices.

Mastering a Skill Builds Confidence

By gaining expertise in a specific area, one naturally builds confidence. This self-assurance comes from a deep understanding of one's skills and abilities, knowing that they can rely on these competencies when needed.

Confident Body Language and Authoritative Tone Project Self-Assurance

Navarro highlights how speech cadence is a critical aspect of conveying confidence. A controlled and deliberate way of speaking commands attention and demonstrates emotion in a manner that projects authority and self-assurance. Those listening will often interpret this showing as confidence, even if the individual is experiencing nerves.

Exuding Confidence, Even When Nervous, Can Be Effective

Discussing confidence in communication, Navarro explains how appearing calm and collected is often more impactful than actually feeling confident on the inside. This outward projection makes a strong statement to observers.

Appear Calm and Collected, More Crucial Than Internal Confidence

Navarro elaborates on the idea of appearing in control and hiding nervousness. The critical factor, according to h ...

Here’s what you’ll find in our full summary

Registered users get access to the Full Podcast Summary and Additional Materials. It’s easy and free!
Start your free trial today

Developing and Projecting Confidence

Additional Materials

Counterarguments

  • While confidence can be learned, some individuals may have a predisposition towards confidence based on their personality traits or early life experiences, suggesting a combination of innate factors and learned skills.
  • Mastering a skill can build confidence, but overconfidence in one's abilities can also lead to complacency or failure to recognize one's limitations, which can be detrimental in certain situations.
  • Confident body language and tone can be misinterpreted as arrogance or insensitivity if not calibrated to the audience and context, potentially leading to negative outcomes.
  • Projecting confidence through controlled speech may not always be appropriate, as some situations may call for more empathy and vulnerability to connect with others or to convey sincerity.
  • While appearing calm and collected can be effective, it can also prevent genuine human connections that are built on shared vulnerabilities and authenticity.
  • Relying too heavily on projecting an image of confidence can lead to a disconnect between one's internal state and external presentation, which ...

Actionables

  • You can enhance your confidence by setting a daily "skill hour" where you focus on improving a particular skill you're passionate about, tracking your progress in a journal to visualize your growth over time.
    • By dedicating time each day to practice, you'll not only become more proficient but also build a tangible record of your improvement. For example, if you're keen on photography, spend an hour each day taking photos, learning new techniques, and reviewing your work to see how your shots improve.
  • Start a "confidence posture" routine by incorporating specific poses into your daily activities to embody confidence, such as standing tall with your shoulders back while waiting in line or sitting upright during meetings.
    • This practice can gradually make these postures habitual, leading to a natural projection of confidence. For instance, before an important call, take two minutes to adopt a power pose to prime your body for confident interaction.
  • Create a "speech te ...

Get access to the context and additional materials

So you can understand the full picture and form your own opinion.
Get access for free
Most Replayed Moment: Confidence Can Be Taught! Use These Body Language Cues To Your Advantage!

Observational Skills and Reading Others

Understanding and interpreting the behavior of others is a vital skill in many aspects of life. Joe Navarro and Bartlett detail how powerful a tool observation can be for success in business and interpersonal relationships.

Keen Observation Is a Crucial Skill For Success

Navarro and Bartlett assert that developing a keen sense of observation offers a significant advantage in various situations.

Observing People, Events, and Environments Reveals Deep Insights

Observation skills are essential, not just for understanding individuals, but also for grasping broader events and opportunities. Navarro emphasizes the ability to recognize attitudes and levels of contentment among employees, which can hint at management issues within a company. He reasons that these insights help one understand their environment better and respond appropriately.

Analyzing Subtle Cues Offers a Competitive Edge

Humans are naturally attuned to hand movements, which Navarro suggests can be emblematic of emotions or intent. Observing such movements could therefore provide an edge in reading others. He further notes that in companies, signs of management problems may manifest through employees' nonverbal cues, such as avoiding eye contact and slouched postures.

Understanding Others' Emotional States and Motivations

A deeper comprehension of nonverbal cues and past behaviors can lead to better assessments of others' true feelings and capabilities.

Observing Nonverbal Cues Reveals True Feelings and Intentions

Nonverbal cues, like gravity-defying behaviors, arching eyebrows, and bright eyes, are indicators of genuine emotion, according to Navarro. Recognizing these signals can reveal true feelings and motivations. For businessmen on the autism spectrum, for instance, understanding their typical behaviors can provide context for what may otherwise be perceived as irregular.

Furthermore, Navarro mentions ...

Here’s what you’ll find in our full summary

Registered users get access to the Full Podcast Summary and Additional Materials. It’s easy and free!
Start your free trial today

Observational Skills and Reading Others

Additional Materials

Clarifications

  • Joe Navarro is a former FBI agent and expert in nonverbal communication, known for his work on body language and behavioral analysis. Bartlett is likely a co-author or collaborator with expertise in psychology or communication, contributing to the analysis of observational skills. Their authority comes from professional experience and research in understanding human behavior and communication. Their insights are widely respected in business and interpersonal contexts.
  • "Gravity-defying behaviors" in nonverbal communication refer to body movements or postures that appear to resist natural downward forces, such as raised eyebrows, lifted chins, or upright, open stances. These actions often signal alertness, confidence, or positive emotions. They contrast with slouched or closed postures, which may indicate discomfort or negativity. Such behaviors help observers interpret genuine feelings beyond spoken words.
  • Hand movements are significant because they are highly expressive and often unconscious, revealing true emotions and intentions. The brain is naturally wired to focus on hands as they convey complex information even in subtle or low-light conditions. Unlike facial expressions, which can be controlled or masked, hand gestures are harder to fake consistently. This makes them reliable indicators in interpreting others' feelings and thoughts.
  • "Arching eyebrows" refers to raising the eyebrows in a curved shape, often signaling surprise, curiosity, or interest. This facial expression can indicate that a person is engaged or emotionally responsive to a situation. It may also reveal skepticism or questioning when combined with other cues. Understanding these subtle eyebrow movements helps interpret underlying emotions or intentions.
  • Understanding behaviors of individuals on the autism spectrum helps observers avoid misinterpreting atypical social cues as negative or deceptive. It broadens observational skills by encouraging recognition of diverse communication styles. This awareness improves accuracy in reading emotions and intentions across different people. It also fosters empathy and reduces bias in social and professional interactions.
  • Competent problem-solving descriptions include clear explanations of the challenge, specific actions taken, and the reasoning behind those actions. They often convey genuine emotion or personal in ...

Counterarguments

  • While keen observation is beneficial, it can also lead to misinterpretation if not combined with other information sources; context is crucial.
  • Observational skills may not reveal deep insights if the observer has cognitive biases or lacks cultural competence.
  • Recognizing employee contentment as an indicator of management issues could be an oversimplification; multiple factors can influence employee behavior.
  • Relying too heavily on nonverbal cues can be problematic, as they can be ambiguous and vary across cultures.
  • The assumption that humans are naturally attuned to hand movements may not account for variations in individual perceptual abilities or cultural differences in communication.
  • Nonverbal cues indicating genuine emotions might be misread due to individual differences in expression or the influence of situational factors.
  • Interpreting the behaviors of individuals on the autism spectrum requires specialized knowledge and may not be straightforward for those unfamiliar with the condition.
  • Past problem-solving descriptions migh ...

Get access to the context and additional materials

So you can understand the full picture and form your own opinion.
Get access for free
Most Replayed Moment: Confidence Can Be Taught! Use These Body Language Cues To Your Advantage!

Rapport-Building and Interpersonal Dynamics

Building rapport is crucial in interpersonal dynamics, and certain behaviors can significantly impact how others perceive us. Both Steven Bartlett and Joe Navarro offer insights into how one can make a positive impression and establish connection.

Making a Positive Initial Impression

The initial moments of an interaction can set the tone for the entire relationship. Effective techniques for making a good impression include prompt greetings and being attuned to the other person's nonverbal cues.

Engaging Promptly By Shaking Hands Shows You Value Their Time

Joe Navarro highlights Steven Bartlett's action of going forward to shake hands immediately upon meeting as an example of conveying care and prosocial behavior that builds rapport. This gesture demonstrates that Bartlett values the other person’s time and is eager to connect.

Mirror Body Language and Tone to Establish Rapport and Connection

Though not explicitly mentioned, mirroring body language and tone is a known strategy to establish rapport and create a connection. Adapting to the other person’s body language and tone can make the individual feel understood and foster a sense of familiarity.

Eye Contact and Personal Space

Understanding and navigating the subtleties of eye contact and personal space can help build trust and promote an equal standing in interactions.

Comfortable Eye Contact Builds Trust and Confidence

Joe Navarro discusses the importance of maintaining a level of eye contact that is comfortable, emphasizing that appropriate eye contact is key in interactions. It's important, however, to avoid making the other person feel uncomfortable or intimidated, balancing attentiveness with respect for personal boundaries.

Navarro also notes that successful busi ...

Here’s what you’ll find in our full summary

Registered users get access to the Full Podcast Summary and Additional Materials. It’s easy and free!
Start your free trial today

Rapport-Building and Interpersonal Dynamics

Additional Materials

Counterarguments

  • While shaking hands promptly is generally seen as positive, cultural differences can mean that this gesture is not always appropriate or welcomed; in some cultures, other forms of greeting may be preferred.
  • Mirroring body language and tone can be effective, but if overdone, it may come across as inauthentic or manipulative, which can damage rapport rather than build it.
  • Eye contact is culturally relative; what is considered comfortable in one culture may be seen as rude or aggressive in another, so one must be aware of cultural norms when interacting with people from different backgrounds.
  • The advice to remain standing until the other person sits can be impractical in some situations and may lead to awkwardness or misinterpretation, especially if the other person expects a more informal interaction.
  • The emphasis on positioning at the same physical level to promote equality might not always be feasible or necessary, as power dynamics can be communicated and managed in various ways beyond physical po ...

Actionables

  • You can practice non-verbal communication skills with a friend by role-playing different greeting scenarios. Take turns being the greeter and the guest, focusing on the timing of your handshake, the level of eye contact, and your body positioning. For example, one of you could act as a job interviewer and the other as an interviewee, then switch roles and discuss the non-verbal cues that made you feel more at ease or respected.
  • Develop a habit of observing and subtly mimicking the body language of characters on TV shows without mirroring any negative or inappropriate behaviors. This can be a low-pressure way to become more attuned to non-verbal cues and practice mirroring in a controlled environment. As you watch, pay attention to gestures, posture, and facial expressions, then try to adopt them in a natural way as if you were part of the conversation.
  • Create a personal checklist for maintaining appropriate eye contact during con ...

Get access to the context and additional materials

So you can understand the full picture and form your own opinion.
Get access for free

Create Summaries for anything on the web

Download the Shortform Chrome extension for your browser

Shortform Extension CTA