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The Body Language Expert: Stop Using This, It’s Making People Dislike You, So Are These Subtle Mistakes! Your Resting Face Matters & How To Fix It!

By Steven Bartlett

In this episode of The Diary Of A CEO with Steven Bartlett, body language expert Vanessa Van Edwards shares insights on the powerful influence of nonverbal communication. She delves into the science behind how gestures, facial expressions, and subtle cues like eye contact shape how we are perceived—often more than our words.

Edwards explains specific techniques for projecting confidence and approachability through intentional body language. She also explores the role of nonverbal cues in building connections, making positive impressions, and navigating modern social challenges like increased digital interactions. The conversation highlights nonverbal communication as a learnable skill that successful people leverage to their advantage.

The Body Language Expert: Stop Using This, It’s Making People Dislike You, So Are These Subtle Mistakes! Your Resting Face Matters & How To Fix It!

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The Body Language Expert: Stop Using This, It’s Making People Dislike You, So Are These Subtle Mistakes! Your Resting Face Matters & How To Fix It!

1-Page Summary

The science and power of nonverbal communication

According to Vanessa Van Edwards, nonverbal cues like gestures, body language, and facial expressions heavily influence how we are perceived, often more than the words we say.

Nonverbal cues are highly influential

Research shows nonverbal signals account for 82% of impressions. The brain is 12.5 times more likely to believe gestures over words. Edwards emphasizes the importance of subtle nonverbals like eye contact and vocal tone.

Nonverbal communication is a learnable skill

Successful people leverage nonverbal cues to become more memorable. Edwards stresses that nonverbal skills can be learned through techniques like her conversational blueprints. Cues like mimicry and purposeful movements during speeches are examples.

Specific nonverbal cues and techniques

Power cues for competence

The steeple hand gesture projects confidence. Maximizing the distance between earlobe and shoulder conveys assuredness. Direct eye contact at the end of sentences emphasizes points. The lower lid flex shows focus.

Warmth cues for approachability

The triple nod and head tilt signal interest. An authentic smile activates cheek muscles. Leaning in moderately invites connection. Light touches build rapport.

The role of nonverbal communication in relationships

First impressions and relationships

Edwards states that projecting the right warmth and competence cues is crucial for positive first impressions, making friends, and gaining trust personally and professionally.

Social interactions and connections

Weak social ties build stronger bonds. Open body language helps make positive impressions in social settings. Controlling nonverbal "leakage" is important.

Modern social challenges

Devices like AirPods inhibit casual interactions that foster connection. Hybrid work reduces rapport-building moments. Crafting an intentional online personal brand is vital for success.

1-Page Summary

Additional Materials

Clarifications

  • Nonverbal cues accounting for 82% of impressions means that gestures, body language, and facial expressions play a significant role in how others perceive us, often more so than the actual words we speak. This statistic suggests that nonverbal communication has a powerful impact on forming initial impressions and influencing how others interpret our messages. Understanding and utilizing nonverbal cues effectively can greatly enhance how we are perceived in various social and professional interactions. This emphasizes the importance of mastering nonverbal communication skills to convey confidence, approachability, and competence accurately.
  • The steeple hand gesture involves bringing the fingertips of both hands together, creating a church steeple shape, to convey confidence and authority. The lower lid flex is a subtle movement where the lower eyelid tightens slightly, indicating focus and attentiveness. These nonverbal cues are used to enhance communication and influence how others perceive you in various social and professional interactions.

Counterarguments

  • The percentage of influence nonverbal cues have on impressions can vary depending on the context and the individuals involved; some studies suggest that the impact of nonverbal communication might be overstated and that verbal content also plays a significant role.
  • While the brain may often rely on nonverbal cues, there are situations where verbal communication is more heavily weighted, such as in detailed instructions or complex information exchange.
  • The importance of subtle nonverbals might not be universal; cultural differences can significantly affect how nonverbal cues are interpreted.
  • Nonverbal communication skills can indeed be learned, but there may be innate differences in people's abilities to interpret and use nonverbal cues effectively.
  • Mimicry and purposeful movements can sometimes be perceived as inauthentic or manipulative if not used genuinely or if overdone.
  • Power cues like the steeple hand gesture may not always convey confidence; in some contexts, they could be interpreted as arrogance or aloofness.
  • Warmth cues such as the triple nod or an authentic smile might not always be interpreted as intended; for example, in some cultures, too much smiling can be seen as a sign of insincerity.
  • First impressions are complex and can be influenced by a multitude of factors beyond nonverbal cues, including prior reputation, situational context, and individual biases.
  • Open body language and controlling nonverbal "leakage" are useful strategies, but they may not guarantee positive social interactions as individual differences in perception can lead to misinterpretation.
  • The challenges posed by devices and hybrid work environments are real, but they also offer new ways to communicate and connect that can complement traditional nonverbal cues, such as through the use of emojis or video call features.

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The Body Language Expert: Stop Using This, It’s Making People Dislike You, So Are These Subtle Mistakes! Your Resting Face Matters & How To Fix It!

The science and power of nonverbal communication

Nonverbal communication serves as a powerful tool that influences how individuals are perceived, often more so than the words they use. Vanessa Van Edwards and Steven Bartlett reveal the significance of body language, facial expressions, and vocal tones in shaping impressions and perceptions.

Nonverbal cues are highly influential in shaping impressions and perceptions

Vanessa Van Edwards expresses concern over the implications of nonverbal communication and how ineffectively using these cues can impact one's professional and personal life. She states that if one does not know what cues to send, they might appear stoic and unreadable, which affects how people perceive them. Being stoic and unreadable is considered a "danger zone cue." Edwards also highlights the case of Jamie Siminoff, the founder of Ring, who failed to secure a deal on Shark Tank because the Sharks did not favorably perceive him due to his nonverbal cues.

Steven Bartlett reflects on an interview where nonverbal cues, such as the candidate's lack of energy, negatively affected his perception of them, despite their possible verbal qualifications. Edwards emphasizes that the hands are the windows into the soul, underlining the significance of gestures in communication. She also advises that one can increase their perceived warmth and competence through nonverbal cues.

Research shows nonverbal cues account for 82% of impressions, outweighing verbal communication

Edwards mentions that research indicates 82% of our impressions of people are based on nonverbal cues relating to warmth and competence. This suggests that gestures, body language, and other forms of nonverbal communication are crucial to making a positive impression.

The brain is 12.5 times more likely to believe a person's gestures over their words

Additionally, she explains that the brain tends to believe gestures over words, at a rate of 12.5 times higher. An incongruence between gestures and speech, such as using small hand gestures to describe something big, may prompt the brain to believe the visual cue rather than the verbal description.

Subtle nonverbal signals like body positioning, facial expressions, and vocal tone heavily impact how others perceive an individual

The impact of nonverbal communication is evident in details such as the whites of the eyes which could imply fear or anxiety, a one-sided mouth raise indicating contempt, and the display of hands that can make others feel at ease. These cues come across various channels including body language, facial expressions, vocal tones, and even the choice of ornaments or clothing.

Nonverbal communication is a "hidden language" that can be learned and mastered

Highly successful people understand and leverage nonverbal cues to become more memorable and impactful

Edwards also delves into the concept of a "hidden language" of cues that highly successful individuals understand and leverage to be more memorable. She discusses the influence a person's presence can have, from an email reaching an inbox to their appearan ...

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The science and power of nonverbal communication

Additional Materials

Clarifications

  • A "danger zone cue" in nonverbal communication refers to behaviors or signals that can negatively impact how others perceive an individual. These cues can make a person appear stoic, unreadable, or unapproachable, leading to misunderstandings or unfavorable judgments. Understanding and avoiding these cues is crucial for effective communication and building positive impressions in professional and personal interactions. Vanessa Van Edwards highlights the importance of recognizing and adjusting these cues to convey warmth, competence, and approachability effectively.
  • Jamie Siminoff appeared on the TV show "Shark Tank" seeking investment for his product, the Ring doorbell. Despite the product's success today, he failed to secure a deal on the show due to the Sharks' negative perception of him based on his nonverbal cues. This highlights the importance of nonverbal communication in making a favorable impression, even in high-stakes situations like pitching a business idea on television.
  • The phrase "hands are the windows into the soul" emphasizes the idea that hands can reveal a lot about a person's emotions, intentions, and character. In nonverbal communication, gestures made with the hands can convey warmth, openness, confidence, or nervousness. By observing someone's hand movements, one can gain insights into their inner thoughts and feelings, making hands a significant aspect of understanding nonverbal cues.
  • The brain's inclination to prioritize and trust nonverbal gestures over verbal words, at a ratio of 12.5 times, highlights the significant impact nonverbal cues have on communication. This phenomenon suggests that when there is a conflict between what is said verbally and what is expressed nonverbally, the brain tends to rely more on the nonverbal signals for understanding and interpretation. This preference for nonverbal cues can influence how individuals are perceived and believed by others during interactions. Understanding this bias can underscore the importance of aligning verbal and nonverbal communication for effective and convincing messaging.
  • The details about nonverbal cues like the whites of the eyes implying fear or anxiety and a one-sided mouth raise indicating contempt are based on the field of body language interpretation. In body language analysis, certain facial expressions and gestures are believed to convey specific emotions or attitudes. For example, widened eyes showing more whites can suggest fear or anxiety, while a one-sided mouth raise can be interpreted a ...

Counterarguments

  • While nonverbal communication is influential, it is not the only factor in how individuals are perceived; context, cultural background, and individual differences also play significant roles.
  • Some professions or situations may actually benefit from a more stoic demeanor, suggesting that being unreadable is not universally a "danger zone cue."
  • The failure of Jamie Siminoff on Shark Tank cannot be solely attributed to nonverbal cues; business model, product viability, and market potential are also critical factors in investment decisions.
  • Nonverbal cues can be misinterpreted due to cultural differences or personal biases, which means they are not always reliable indicators of a person's intentions or feelings.
  • The claim that 82% of impressions are based on nonverbal cues may oversimplify the complexity of impression formation and ignore the impact of verbal content in certain contexts.
  • The statistic that the brain is 12.5 times more likely to believe gestures over words may not be universally applicable and could vary depending on the situation and the individuals involved.
  • Nonverbal communication is not always a "hidden language" that can be mastered; some aspects of nonverbal communication are innate and may be difficult to consciously control or manipulate.
  • The effectiveness of specific nonverbal communication techniques, such as mimicking noddi ...

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Specific nonverbal cues and techniques for projecting warmth, competence, and charisma

Vanessa Van Edwards presents several nonverbal cues and techniques that are effective for signaling competence, warmth, and charisma, which are essential traits for effective communication.

Power cues for signaling competence

The steeple hand gesture projects an open, confident posture

Van Edwards highlights the steeple hand gesture, where hands form an open triangle, as a power pose. This gesture was rated as the highest among leaders and is associated with honesty and confidence.

Maximizing the distance between the earlobe and shoulder conveys self-assuredness

Vanessa speaks to the power of confident body language. She notes there's a correlation between confidence and the distance between the earlobe and the shoulder. Keeping a relaxed shoulder distance makes one appear more self-assured.

Making direct eye contact at the end of sentences emphasizes important points

Van Edwards emphasizes the importance of making eye contact, particularly at the end of sentences, to signal competence and emphasize critical points.

The lower lid flex creates an intense, focused expression

The lower lid flex is a nonverbal cue that conveys focus and intensity. Van Edwards suggests that using it in moderation can show that one is actively listening.

Avoiding the "question inflection" at the end of sentences demonstrates conviction

Van Edwards discusses the negative effects of "question inflection," where statements end as if they are questions. Avoiding this inflection, particularly when stating critical information, demonstrates conviction and can avoid the perception of uncertainty.

Warmth cues for coming across as approachable and likable

The triple nod and head tilt signal active listening and interest

Van Edwards notes the "triple nod" as a gesture that makes the speaker talk more. The head tilt, another nonverbal gesture, signifies active listening and warmth, especially when paired with eye contact and a smile.

The authentic, eye-crinkling smile projects genuine positivity

An authentic, eye-crinkling smile is seen as a genuine indicator of ha ...

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Specific nonverbal cues and techniques for projecting warmth, competence, and charisma

Additional Materials

Counterarguments

  • The steeple hand gesture might be perceived as overly authoritative or arrogant in some cultural or social contexts.
  • Maximizing the distance between the earlobe and shoulder could be interpreted as stiffness or lack of relaxation, which might not always convey confidence.
  • Making direct eye contact at the end of sentences can be too intense for some individuals, potentially making them uncomfortable.
  • The lower lid flex might be seen as aggressive or confrontational rather than focused, depending on the situation and cultural norms.
  • Avoiding the "question inflection" may not always demonstrate conviction; in some cases, it could hinder conversational tone and make the speaker seem unapproachable.
  • The triple nod and head tilt could be misinterpreted as patronizing or insincere if overused or not matched with the context of the conversation.
  • An authentic, eye-crinkling smile is generally positive, but if it feels forced ...

Actionables

  • You can practice your nonverbal communication skills during video calls by intentionally using the steeple hand gesture when you're making a key point. Set up a mock video call with a friend where you both give a short presentation and consciously use this gesture when you want to underline an important statement. Afterwards, discuss with your friend how it felt and whether it seemed to convey confidence.
  • Enhance your posture awareness by setting reminders on your phone to adjust your stance throughout the day. Every two hours, check your posture to ensure you're maximizing the distance between your earlobe and shoulder. This can be done while sitting at your desk, standing in line, or walking. Over time, this will help develop a habit of maintaining a self-assured posture.
  • Create a personal challenge to maintain direct eye contac ...

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The Body Language Expert: Stop Using This, It’s Making People Dislike You, So Are These Subtle Mistakes! Your Resting Face Matters & How To Fix It!

The role of nonverbal communication in interpersonal relationships and social success

Nonverbal communication is a crucial element in the successful navigation of interpersonal relationships, as Vanessa Van Edwards and Steven Bartlett discuss the substantial impact that nonverbal cues have on personal and professional interactions.

Nonverbal cues heavily impact the quality and outcomes of personal and professional relationships

Properly signaling warmth and competence is crucial for making a positive first impression

Van Edwards emphasizes that nonverbal cues are essential for people to be seen and recognized. She explains that the right nonverbal signals help individuals make friends, find partners, and garner support for their ideas. Specifically, Van Edwards talks about the importance of projecting charisma, which consists of warmth and competence. The balance of these cues is important in making a positive first impression and is necessary for people to trust and believe in you in both personal and professional relationships.

Weak ties and casual social interactions are vital for building stronger social connections

Dialogue highlights that certain people can either drain or charge your social battery, indicating that nonverbal cues play a significant role in these dynamics. Edwards stresses how nonverbal cues like open body posture and active glances are crucial in social environments, such as clubs, for making positive first impressions and being approached.

Unintentional nonverbal "leakage" can undermine efforts to appear confident or trustworthy

Nonverbal "leakage," such as displaying fear microexpressions, can cause the receiver to catch the fear, which may activate their amygdala. Additionally, Edwards discusses how mismatched facial expressions, like saying "yes" while shaking the head "no," can convey disagreement or dishonesty. She notes that controlling one's nonverbal cues is a crucial element of success.

The prevalence of devices like AirPods and the increase in remote and hybrid work setups have created challenges for the kinds of in-person, spontaneous interactions that foster connection and rapport.

The prevalence of devices like AirPods inhibits the spontaneous, casual interactions that foster social bonds

Van Edwards mentions that AirPods are preventing the micro-moments of connection that traditionally occurred before the prevalence of devices that isolate our hearing. Casual interactions ...

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The role of nonverbal communication in interpersonal relationships and social success

Additional Materials

Clarifications

  • Nonverbal cues like warmth and competence are essential aspects of communication that go beyond words. Warmth in nonverbal communication involves behaviors that convey friendliness, empathy, and approachability. Competence cues signal capability, confidence, and expertise, influencing how others perceive your abilities and trustworthiness in various social and professional interactions. Balancing warmth and competence in nonverbal cues is crucial for making positive first impressions and building successful relationships.
  • Nonverbal "leakage" and fear microexpressions are involuntary nonverbal cues that reveal underlying emotions or thoughts. "Leakage" occurs when a person's true feelings unintentionally show through their body language or facial expressions. Fear microexpressions are fleeting facial expressions that briefly display fear or anxiety before a person can consciously control their reaction. These cues can provide insight into a person's emotional state, even when they are trying to conceal their true feelings.
  • Micro-moments of connection are brief, spontaneous interactions that occur in everyday life, fostering rapport and social bonds. These moments are characterized by small gestures, shared experiences, or casual conversations that help build relationships. In the context of the text, they are seen as important for establishing connections and conveying likability and competence in personal and professional settings. The reduction of these micro-moments, due to factors like technology use or remote work setups, can impact one's ability to build strong relationships and succeed in social environments.
  • Crafting an online personal brand involves intentionally shaping how you present yourself on digital platforms like social media to create a specific image or impression. It includes curating content, images, and interactions to reflect your values, expertise, and personality. This process is important for ...

Counterarguments

  • Nonverbal cues, while important, are not the only factor in relationship outcomes; verbal communication and shared experiences also play significant roles.
  • Some individuals may prioritize substance over style, valuing verbal content and sincerity over nonverbal expressions of warmth and competence.
  • Strong ties, such as close friendships and family relationships, can be more influential than weak ties in providing emotional support and long-term social success.
  • In some cases, nonverbal "leakage" can be seen as a sign of authenticity and human vulnerability, which can foster deeper trust and connection.
  • Technology like AirPods can also facilitate social bonds by allowing individuals to share experiences, like listening to the same podcast or music, which can become a topic of conversation and connection. ...

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