Dive under the hood of data privacy with The Daily, as Sabrina Tavernise, along with contributors Ira Glass, Kashmir Hill, and Christine Ogden, explores the less-considered implications of our increasingly connected cars. This episode examines the unnerving reality that the cars we trust for transport could be betraying our privacy. Uncover the story of Christine Ogden, who faced the frightening misuse of the Mercedes me app, shedding light on how the convenience of connected vehicles can transform into a tool for abuse with inadequate safeguards for victims.
The conversation then shifts gears to the business of data, revealing how companies like General Motors could be monetizing our driving data without clear consent, leading to unsuspecting consequences for consumers, including increased insurance premiums. The Daily exposes the tricky terrain car manufacturers navigate, from focusing on traditional safety features to confronting the new frontier of data privacy, a domain where they are likened to merely "tech companies in training," unveiling the profound privacy concerns consumers face in the driver's seat of modern vehicles.
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Connected vehicles are now capable of capturing and sending out a wealth of information about their drivers' locations and behaviors. In one alarming case, Christine Ogden was tracked by her abusive husband using the Mercedes me app, linked to their Mercedes car. Despite her attempts to address the issue with Mercedes, protections for victims like Christine appeared insufficient. She had no choice but to remove the car's internet device, losing access to key features to prevent being monitored by her husband. This illustrates the potential misuse of connected car technology and the deficient safeguards for individuals facing domestic abuse.
General Motors, through its "Smart Driver" program, is gathering detailed driver data and sharing it without many vehicle owners' knowledge. Information such as driving times, distances, and even instances of hard braking and acceleration were recorded. This has resulted in some drivers experiencing increased insurance premiums due to this data being shared with insurance companies. There is a discernible absence of clarity and user consent regarding how this data is utilized. Many are troubled to find out that their data, collected under the guise of improving driving habits, is in fact shared with data brokers like LexisNexis. Fallout from such practices has included a class action lawsuit and a growing intention among consumers to avoid vehicles from manufacturers engaging in these secretive data-sharing agreements.
The integration of technology into vehicles has exposed new privacy issues that perhaps were not fully understood by manufacturers like Mercedes. These companies have traditionally focused on physical safety features, such as seatbelts, rather than the complex world of data privacy. There is a breach of trust among consumers, who feel their privacy has been compromised without their consent. Sabrina Tavernise likens car manufacturers to "tech companies in training," suggesting that they are just starting to grapple with data privacy matters. With the extent of data handling practices by car companies largely unknown, there are growing concerns about the potential for unauthorized surveillance and the extent to which personal information may be exploited without the knowledge or consent of individuals.
1-Page Summary
As cars evolve with internet connectivity, they are increasingly able to record and transmit detailed data, including the whereabouts of drivers.
Christine Ogden's struggle with an abusive husband who exploited the connected features of their Mercedes illuminates a serious privacy issue: connected car applications can be used for nefarious purposes, such as abusive stalking.
Christine's Mercedes, which also served as her mobile office, was tracked by her husband in real-time using the Mercedes me app. Despite reaching out to Mercedes for assistance, she could not disable the tracking as the car was registered in her husband's name. Ultimate ...
Connected cars collecting and sharing detailed driver data
Kashmir Hill's investigation uncovers General Motors’ (GM) secretive collection and sharing of driver data, raising concerns about privacy and the lack of transparency in data utilization.
General Motors has been collecting detailed data from drivers through their "Smart Driver" program without widespread awareness amongst vehicle owners. This data includes trip-specific information, such as start and end times, distances driven, instances of hard braking, hard acceleration, and speeding incidents.
Not all GM drivers were affected, but those enrolled in the "Smart Driver" program might by have been subject to increases in insurance rates. Complaints on online forums pointed to GM cars leading to higher insurance costs, with people mentioning hikes ranging from 20% to a doubling of their previous rates.
The reaction on the forums after these discoveries highlights the lack of transparency and control surrounding data sharing. Hill notes drivers were unhappy to discover their enrollment in data collection often without their explicit knowledge, and it came to light that such collection was sometimes initiated at dealerships. The collected data was provided to LexisNexis, a big data broker, indicating unclear boundaries on who can access and use this driver data.
The "Smart Driver" feature was initially touted as a tool to improve driving habits, but the fine prin ...
Car companies selling driver data
The advancement of technology in vehicles, specifically connected car apps, has led to newfound privacy concerns that companies like Mercedes may not have fully anticipated.
Christine Ogden's story highlights an unnerving reality that car companies might not have foreseen the misuse of connected car apps for activities like stalking, thus violating personal privacy. As the automotive industry ventures further into the realm of connected devices, it appears that traditional car manufacturers, who have long been concentrated on physical safety measures such as seatbelts, may not be as vigilant in managing data privacy.
A primary concern for drivers is the apparent violation of their privacy without their consent. With carmakers collecting and utilizing customer data, there is a palpable sense of betrayal among consumers who were unaware of the extent of monitoring and data sharing taking place within their vehicles.
Sabrina Tavernise refers to car manufacturers as "tech companies in training," suggesting they are only beginning to understand the implications of their data collection practices. This learning process may parallel that of established tech companies that have had to address privacy issues after attracting scrutiny for their practices.
With car companies being relatively new to the intricacies of data privacy, there is unease about potential unknowns in how driver information is handled. Yet, the problems of privacy in connected cars are not simp ...
Connected cars raise new privacy concerns
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