Podcasts > SmartLess > Listen Now: How I Built…Drunk Elephant

Listen Now: How I Built…Drunk Elephant

By Jason Bateman, Sean Hayes, Will Arnett

Dive into the world of skincare innovation with the "SmartLess" podcast as hosts Sean Hayes and Guy Raz sit down with Tiffany Masterson, the mind behind Drunk Elephant. Discover how Masterson's journey began with personal struggles that sparked exhaustive research into the effects of skincare ingredients, leading to the creation of a brand that stands out for its commitment to clean, effective products. Fueled by passion and meticulous categorization, Masterson's spreadsheet of ingredients laid the groundwork for a line that avoids what she terms 'suspicious' elements, choosing instead to embrace beneficial formulations without common irritants.

Learn the backstory of how a whimsical name like Drunk Elephant came to be a symbol of skincare excellence in an industry often resistant to change. Masterson shares the challenges of bringing her vision to life, from initial product ideas to the resistance against her brand's name. Her refusal to bow to industry norms, combined with an unwavering trust in her instincts, offers a case study in breaking molds and paving your own path to success. Join the conversation to get an insider's perspective on the determination and strategy that propelled Drunk Elephant to the forefront of the beauty market.

Listen Now: How I Built…Drunk Elephant

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Listen Now: How I Built…Drunk Elephant

1-Page Summary

Drunk Elephant Skincare Brand

Drunk Elephant emerges in the beauty industry as a visionary skincare brand, driven by founder Tiffany Masterson's comprehensive research and a unique approach to product development.

Tiffany Masterson's background research on skincare ingredients

Tiffany Masterson delves into the realm of skincare ingredients, categorizing them based on their effects and roles in product formulation. Compelled by a personal experience with an adverse reaction to essential oils, she creates a spreadsheet system, identifying three types of ingredients: beneficial, necessary for formulation, and a group she deems 'suspicious' like dyes and fragrances.

Developing the initial product ideas

Masterson's ambition to craft a skincare line manifests in the concept of numerous products, encompassing a cleanser bar inspired by a family member's preference, along with a vitamin C serum, sunscreen, and exfoliating acids. Garnering knowledge from dermatology resources and her insights as a consumer, she aims for a range that eschews common irritants.

The origin of the name Drunk Elephant

The unique brand name, Drunk Elephant, springs from Masterson's creative essence. Despite facing opposition from her inner circle and industry experts, she maintains her conviction. She overcomes the skepticism, refusing to invest in a focus group and opting to trust her instincts, which proves crucial to the brand's distinctive identity and ensuing success.

1-Page Summary

Additional Materials

Clarifications

  • Tiffany Masterson faced skepticism and opposition due to her unconventional approach to skincare product development, which diverged from industry norms. Her decision to name the brand "Drunk Elephant" was particularly controversial, as it was unconventional and raised doubts about its market appeal. Additionally, her refusal to rely on traditional market research methods like focus groups added to the skepticism from both her inner circle and industry experts. Despite these challenges, Masterson's trust in her instincts and unique vision ultimately led to the brand's success.
  • Tiffany Masterson chose the name "Drunk Elephant" to symbolize the idea of an elephant getting drunk from eating marula fruit in the wild. This playful and memorable name reflects the brand's philosophy of using natural ingredients and avoiding harmful substances. The name also represents the brand's mission to stand out in the beauty industry with a unique and unconventional approach. The story behind the name adds an element of whimsy and intrigue to the brand's identity.

Counterarguments

  • While Drunk Elephant is considered a visionary brand, some critics argue that its high price point makes it less accessible to a wider audience, potentially limiting its impact in democratizing quality skincare.
  • Comprehensive research is crucial, but Masterson's categorization of ingredients may not align with the consensus within the scientific community, and some experts may disagree with her classifications.
  • The term 'suspicious' for certain ingredients can be seen as subjective, as many ingredients deemed 'suspicious' by Masterson are widely accepted and used safely in the industry.
  • Developing a range of skincare products is commendable, but some may argue that innovation in skincare should also consider sustainability and the environmental impact of product ingredients and packaging.
  • The success of a brand name like Drunk Elephant can be attributed to many factors, and while creativity is important, market trends, branding, and marketing strategies also play significant roles.
  • Trusting one's instincts is valuable, but some business experts might suggest that incorporating feedback from focus groups or industry experts could lead to more informed decision-making and potentially avoid costly mistakes.

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Listen Now: How I Built…Drunk Elephant

Drunk Elephant Skincare Brand

Drunk Elephant, a skincare brand distinguished by its founder’s meticulous ingredient research and unique product ethos, has made a significant mark in the beauty industry.

Tiffany Masterson's background research on skincare ingredients

Tiffany Masterson, the brains behind Drunk Elephant, was driven by her passion for skincare to thoroughly research skincare ingredients and their effects on the skin.

Spreadsheet system to categorize ingredients

Despite not being a spreadsheet enthusiast or having strong organizational skills, Masterson utilized this tool effectively. She created a system for categorizing ingredients into three distinct groups: those beneficial for the skin, ingredients necessary for product formulation, and 'suspicious' ingredients that seemed unnecessary like dyes, fragrances, and essential oils. Masterson's in-depth research began after she broke out from using avocado oil infused with essential oils, which motivated her to learn all the different names of essential oils that she didn't initially recognize on product labels.

Key ingredients like marula oil and essential oils

In her search for high-quality skincare ingredients, Masterson discovered the drawbacks of essential oils and instead recommended non-fragrant plant oils. She focused on Marula oil, recognizing its potential amidst the argan oil trend. Marula oil's unique properties such as its absorbability and the lack of widespread recognition presented an excellent opportunity to introduce it to the market.

Developing the initial product ideas

Driven to develop a comprehensive line that utilized her curated ingredients, Masterson envisioned a range including a cleanser bar, influenced by her brother-in-law Charles' preferences, vitamin C, sunscreen, an acid, and other products. Masterson culled information from dermatologist articles and considered her own consumer desires. She was intent on providing a complete skincare solution without including ingredients known to cause skin issues.

The origin of the name Drunk Elephant

The brand name Drunk Elephant w ...

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Drunk Elephant Skincare Brand

Additional Materials

Clarifications

  • Tiffany Masterson utilized a spreadsheet system to categorize skincare ingredients into three groups: beneficial for the skin, necessary for product formulation, and 'suspicious' ingredients like dyes and fragrances. This system helped her organize and understand the various components used in skincare products. Despite not being naturally inclined towards spreadsheets, Masterson effectively used this tool to streamline her ingredient research process. The categorization system allowed Masterson to make informed decisions about the ingredients she wanted to include in her skincare products.
  • Marula oil is known for its high absorbability, making it suitable for all skin types. It is rich in antioxidants and essential fatty acids, helping to nourish and hydrate the skin deeply. Compared to other oils like argan oil, marula oil is lightweight and non-greasy, making it a popular choice for skincare products. Its unique properties make it an excellent ingredient for promoting skin elasticity and combating signs of aging.
  • Tiffany Masterson faced strong resistance when naming her skincare brand "Drunk Elephant" due to initial dislike from close contacts and skepticism from industry professionals. Despit ...

Counterarguments

  • While Masterson's categorization of ingredients may be well-intentioned, it could oversimplify the complexity of skincare formulation, where some 'suspicious' ingredients may have valid uses or benefits in certain contexts.
  • The focus on non-fragrant plant oils like Marula oil, while beneficial for some, may not consider the full range of skin types and conditions that might react differently to these ingredients.
  • The development of a skincare line based on Masterson's personal research and preferences might not take into account the diverse needs and reactions of a broader customer base.
  • The success of the brand name Drunk Elephant, despite initial skepticism, does not necessarily validate the approach; it could be argued that the brand succeeded due to ...

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