Podcasts > Money Rehab with Nicole Lapin > "I Keep Hearing ‘No’—How Do I Pivot Careers Without Giving Up? Coach Me!" with Claire Wasserman

"I Keep Hearing ‘No’—How Do I Pivot Careers Without Giving Up? Coach Me!" with Claire Wasserman

By Money News Network

In this episode of Money Rehab with Nicole Lapin, career coach Claire Wasserman advises a caller, Katie, on transitioning from nursing and healthcare management to health tech roles. The discussion focuses on highlighting transferable skills like adaptability, problem-solving abilities, and the value of an outsider's perspective when changing industries.

Wasserman recommends Katie showcase concrete examples of quickly acclimating to new environments and leveraging personal motivations to demonstrate passion for her target field. Katie learns to frame perceived experience gaps as opportunities to apply her healthcare expertise uniquely, providing insights an industry insider might overlook.

"I Keep Hearing ‘No’—How Do I Pivot Careers Without Giving Up? Coach Me!" with Claire Wasserman

This is a preview of the Shortform summary of the Jan 28, 2025 episode of the Money Rehab with Nicole Lapin

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"I Keep Hearing ‘No’—How Do I Pivot Careers Without Giving Up? Coach Me!" with Claire Wasserman

1-Page Summary

Demonstrating Adaptability and Quick Learning

Claire Wasserman advises a caller named Katie on highlighting her ability to quickly adapt to new environments and roles. Wasserman emphasizes underscoring Katie's successes in grasping new processes, technologies, and leveraging fresh perspectives. For example, Katie's questions clarified procedures for new healthcare specialty clients, demonstrating the value of her outside viewpoint.

To illustrate her minimal learning curve to employers, Katie plans to provide concrete examples of rapidly assimilating into previous roles. These instances show her skills enable fast contributions, despite initial unfamiliarity.

Transferable Skills: From Healthcare to Health Tech

Transitioning from nursing and management to health tech project or product roles, Katie lacks traditional technological qualifications. Wasserman suggests extensive interviews with professionals in Katie's target roles to pinpoint critical skills like clear communication and problem-solving, which Katie already possesses.

Katie has learned by talking to managers that while she has leadership abilities, hiring managers question her lack of specific technology experience like SQL. However, Katie pursues roles aligning with her skills as a nurse manager, strategically avoiding technical prerequisites.

Wasserman recommends Katie frame any perceived experience "gaps" as opportunities for unique contributions based on her healthcare expertise. Katie plans to showcase her project management capabilities developed in nursing, highlighting her adaptability.

Leveraging Personal Motivation and Outsider's Perspective

The discussion covers how lived experiences and fresh eyes provide unique value when changing fields. Wasserman shares a caller's example of being driven by a parent's cancer battle, fueling passion for health tech oncology solutions.

Wasserman stresses articulating one's "why" demonstrates how personal motivations impact business missions. An outsider's perspective exposes overlooked problems and approaches, making one an ideal problem-solver, especially as an ideal customer.

The caller cites the healthcare-tech gap between new practices and adoption. As industry outsiders, their insights could identify ways to accelerate delivering innovative care.

Wasserman advises recounting how fresh perspectives produced past successes, underscoring personal motivation and consumer understanding as assets for solving missed industry problems.

1-Page Summary

Additional Materials

Counterarguments

  • While adaptability is valuable, employers may still prioritize candidates with specific industry experience and technical skills.
  • Concrete examples of rapid assimilation are helpful, but they may not fully compensate for a lack of industry-specific knowledge or certifications.
  • Transferable skills are important, but some roles may require a deep understanding of specific technologies that cannot be easily substituted with soft skills.
  • Framing experience gaps as opportunities can be effective, but it may not always convince employers who are looking for a proven track record in a particular field.
  • Personal motivation is a strong driver, but it must be coupled with relevant skills and experience to be truly impactful in a new industry.
  • An outsider's perspective can be valuable, but it may also lack the nuanced understanding that comes with years of experience within a specific sector.
  • Fresh perspectives on industry problems are important, but they must be informed by a solid understanding of the industry's complexities to be actionable and effective.
  • Recounting past successes is useful, but it may not always be indicative of future performance in a different industry or role.

Actionables

  • Create a visual adaptation timeline to track and present your ability to adapt to new roles and environments. Start by selecting key moments in your career where you've had to adapt, then use a graphic design tool like Canva to create a timeline that visually represents these moments. For each point on the timeline, add a brief description of the new skill or environment you adapted to, and the outcome of your adaptation. This visual aid can be a powerful addition to your portfolio or resume, showcasing your adaptability in a clear and engaging way.
  • Develop a "Skill Translation Matrix" to bridge the gap between your current skills and the requirements of your desired role. Take a sheet of paper and draw two columns: on the left, list the skills and experiences from your current or past roles; on the right, list the skills and qualifications required for the new role you're targeting. Then, draw lines connecting how each skill or experience can translate to the new role. This exercise will help you reframe your existing skills in the context of the new role and can serve as a guide for tailoring your resume and cover letters.
  • Start a blog or vlog series documenting your journey of transitioning into a new field, focusing on the unique perspectives you bring. Use platforms like Medium for blogging or YouTube for vlogging to share your experiences, challenges, and insights gained from your current field that could benefit the new industry you're entering. This not only demonstrates your communication skills but also establishes your thought leadership and ability to provide fresh perspectives to potential employers or collaborators.

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"I Keep Hearing ‘No’—How Do I Pivot Careers Without Giving Up? Coach Me!" with Claire Wasserman

Overcoming Challenges As a "Non-traditional" Career Change Candidate

Transitioning to a new career can be daunting, especially for those considered "non-traditional" candidates due to a lack of direct experience. However, there are strategies to showcase oneself as a capable and adaptable professional in any field.

Minimal Learning Curve: Quick Adaptation to New Roles and Environments

Claire Wasserman offers advice to a caller named Katie on framing her narrative to demonstrate that her previously acquired skills are relevant and that she can adapt quickly in a new role to combat potential employer concerns about the risks of hiring a candidate without typical qualifications.

Discuss Your Ability to Grasp New Information, Processes, and Technologies Based On Successful Transitions Into New Roles

Wasserman emphasizes the importance of underscoring one's ability to grasp new information and technologies. Katie, despite her lack of specific experience in her current healthcare specialty, leveraged her administrative and leadership skills to adapt to her new position. Katie's fresh perspective proved invaluable, as it enabled her to ask questions that clarified procedures for clients who were themselves unfamiliar with the healthcare specialty. This demonstrates how her transition into a new role benefited the organization by enhancing the client experience.

Katie acknowledges the need to engage more in networking within the health tech sector to better understa ...

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Overcoming Challenges As a "Non-traditional" Career Change Candidate

Additional Materials

Counterarguments

  • While demonstrating the relevance of previously acquired skills is important, employers may still prioritize candidates with direct experience in the field.
  • Quick adaptation and learning are valuable, but some roles may require deep, specialized knowledge that cannot be acquired rapidly.
  • Fresh perspectives are beneficial, but they may not always align with established practices or the strategic direction of an organization.
  • Networking is useful, but it may not always lead to the acquisition of necessary technical skills or industry-specific knowledge.
  • Proactively addressing hiring managers' concerns is wise, but it may not overcome biases or systemic barriers in certain industries.
  • Providing concrete exam ...

Actionables

  • Create a personal skill translation chart to identify how your existing skills can apply to a new career. Start by listing all your skills and experiences. Next to each, brainstorm how that skill could be useful in the new industry you're targeting. For example, if you've worked in retail, your customer service skills might translate to client relations in a tech company.
  • Develop a project proposal that solves a hypothetical problem in your desired industry. Research common challenges faced in that sector and draft a proposal for a project you would undertake to address one of these issues. This demonstrates your proactive approach and ability to think critically about industry-specific problems.
  • Volunteer for a role that intersects with your current car ...

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"I Keep Hearing ‘No’—How Do I Pivot Careers Without Giving Up? Coach Me!" with Claire Wasserman

Communicating and Highlighting Transferable Skills To Employers

Katie, formerly in nursing and nurse management, seeks to pivot into project or product management within healthcare tech. The discussion focuses on how to convey to employers that her skills are transferable, despite not having the specific titles or technological experience traditionally expected.

Research Challenges and Required Competencies for Your Desired Roles

Claire Wasserman advises engaging with professionals currently in the desired roles to understand their challenges and necessary skills. This knowledge should then frame one’s own skills and experiences in the cover letter and interviews. Katie, who has already conversed with professionals in product and project management, identifies clear communication and problem-solving as her strong suits, acknowledged as key by her interviewees.

Katie’s interactions have revealed that, while she possesses the requisite skills for leadership and communication, hiring managers are concerned about her lack of technology use and formal product team leadership. Despite this, Katie seeks roles where her skills as a nurse manager might align, avoiding job listings requiring unfamiliar technologies like SQL or programming languages.

Interview Professionals to Identify Critical Skills and Obstacles, Then Provide Examples Of how Your Skills Address Those Needs

Wasserman suggests intense research and talking to industry professionals. Katie, following this strategy, has talked to different managers, including those at a health insurance company, understanding that clear communication and driving meetings forward are vital skills she possesses.

Frame Background "Gaps" as Unique Perspective Opportunities

Wasserman’s strategy entails transforming perceived "gaps" into assets by emphasizing one’s quick adaptation and ability to contribute, despite a learning curve. Katie plans to illustrate how her nursing experience has honed her project management capabilities, highlighting adaptability.

Emphasize Your Quick Adaptation and Contribution, Acknowledging the Learning Curve and Citing Past Experiences of Similar Transitions

Katie considers leveraging her existing network and reaching out to startups as practice grounds for her skills, viewing this as a means t ...

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Communicating and Highlighting Transferable Skills To Employers

Additional Materials

Counterarguments

  • While Katie's skills in communication and problem-solving are valuable, they may not be sufficient for the technical aspects of project or product management in healthcare tech, which often require specific knowledge and experience.
  • Katie's avoidance of roles requiring unfamiliar technologies like SQL or programming languages could limit her opportunities in the tech industry, where such skills are often fundamental.
  • The assumption that managing life-and-death situations in healthcare equates to handling stress in the tech sector may not fully acknowledge the different types of pressures and challenges present in each field.
  • Relying on adaptability and quick learning as a selling point might not be as convincing to employers who prioritize candidates with proven tech experience and immediate readiness to contribute.
  • Engaging with startups as practice grounds is beneficial, but it may not provide the depth of experience or the structured environment that larger, established companies might expect from a project or product manager.
  • Networking and leveraging existing relationships can be helpful, but they may not always lead to opportunities if Katie's skill ...

Actionables

  • You can showcase transferable skills by creating a visual resume that highlights parallels between past roles and the desired industry. For instance, if you're transitioning from education to corporate training, use a side-by-side comparison in your resume to illustrate how curriculum development aligns with creating training modules.
  • Enhance your adaptability narrative by starting a blog or vlog series documenting your journey into a new field, focusing on the learning process and how you overcome challenges. This not only demonstrates your commitment but also serves as a portfolio piece showing your communication skills and adaptability in real-time.
  • Build credibility in a new indu ...

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"I Keep Hearing ‘No’—How Do I Pivot Careers Without Giving Up? Coach Me!" with Claire Wasserman

Outsider Perspective and Personal Motivation as Advantages

The conversation reveals how personal experience and an outsider's viewpoint can be unique assets when transitioning into a new industry.

Articulate a Narrative About Your Passion for the Industry and Its Problem-Solving Mission

Experiences or Insights Fueling Your Desire to Work In This Field and how They Will Drive You to Excel

A caller shares the motivational story of their father's battle with cancer and how it drives their desire to work in health tech focused on oncology. Wasserman stresses the importance of articulating one's "why," showing how personal motivations can impact a business's bottom line. She cites passion for solving problems as leading to purpose-driven work and encourages explaining why skills are transferable, especially when one has experienced the problem, making them an ideal problem-solver within the industry.

Outsider Status: Fresh Eyes on Challenges

Wasserman and the caller discuss how being an industry outsider provides a unique and valuable perspective that can benefit a company. This advantage is particularly useful when an applicant is also an ideal customer, as they possess insights that the company can leverage.

When transitioning fields, demonstrating how one's outsider perspective has identified overlooked approaches is key. Katie notes the healthcare tech industry's boom and the need for creative problem-solving in areas like telehealth, suggesting an openness to new perspectives in this field.

The caller is enthusiastic about reaching out and making new connections, showing strong personal motivation. They recognize the need to network more and understand the day-to-day challenges of health ...

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Outsider Perspective and Personal Motivation as Advantages

Additional Materials

Counterarguments

  • While personal experience can be a strong motivator, it may not always translate into the necessary skills or knowledge required for a particular industry.
  • Articulating one's "why" is important, but it must be coupled with a clear demonstration of how one's passion translates into tangible value for the company.
  • Passion for problem-solving is beneficial, but without proper industry knowledge, it might lead to misguided efforts or reinventing the wheel.
  • Outsider perspectives can be valuable, but they may also lack the nuanced understanding that comes with industry experience, potentially leading to oversights or misjudgments.
  • Identifying overlooked approaches requires not just an outsider's viewpoint but also a deep understanding of the industry's complexities, which insiders are more likely to possess.
  • Networking and understanding the day-to-day challenges are important, but they may not be sufficient to overcome the credibility gap that can exist for outsiders.
  • Bridging the gap between best practices and implementation is i ...

Actionables

  • You can document your journey into a new field with a blog or vlog, highlighting both your fresh perspective and the transferable skills you're bringing to the table. Start by creating content that narrates your learning process, the challenges you face, and how your unique background provides innovative solutions. For example, if you're a teacher moving into educational tech, share how classroom experiences inform your approach to software development.
  • Develop a mini-podcast series or YouTube channel where you interview both insiders and consumers in the industry you're interested in. Focus on uncovering day-to-day challenges and emerging best practices. This not only expands your network but also gives you a platform to discuss how an outsider's viewpoint, like yours, can bridge gaps in the industry.
  • Create a personal "problem-solution" portfolio that showcases how you've solve ...

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