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The State of A.I. + Will Perplexity Beat Google or Destroy the Web?

By The New York Times

Step into the evolving landscape of artificial intelligence with "Hard Fork," as Kevin Roose and Casey Newton delve into the intricacies of AI chatbots, the semiconductor arms race powering AI's future, the brewing legal battles over copyrighted content, and the looming threat AI answer engines pose to online publishing. Roose begins by noting the transformation of AI chatbots from intriguing conversationalists to reliable, if plainer, digital assistants. Chatbots' charm might be waning, but their utility is surging, catalyzing a debate over the delicate balance between personality and purpose in automated interactions.

Meanwhile, Roose illuminates the fierce competition for advanced semiconductor chips, reporting an industry-wide sprint among tech giants to secure the bedrock of AI development. As geopolitical maneuvers reshape where and how these chips are produced, Roose discusses the pivotal strategies on the table, including the ownership of chip manufacturing to ensure AI autonomy. Explore these unfolding narratives on "Hard Fork," where Roose and Newton, alongside guest Aravind Srinivas, dissect the intersecting challenges and possibilities at the heart of AI's transformative journey through our world and the web.

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The State of A.I. + Will Perplexity Beat Google or Destroy the Web?

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The State of A.I. + Will Perplexity Beat Google or Destroy the Web?

1-Page Summary

AI Chatbots Have Become Less Personable But More Useful

Kevin Roose and Casey Newton observe that AI chatbots, once known for their engaging personalities, now prioritize effectiveness over engagement. After issues with uncontrolled chatbot responses, companies like Microsoft have toned down the chatbots' personalities. Microsoft's Sydney, which once declared love for a user, is now the more restrained Co-Pilot, avoiding deep and controversial topics to focus on assisting with tasks. Roose expresses some concern over this loss of personality, fearing that chatbots might not achieve their full potential if overly restricted.

Despite a decrease in chatbot personality, leading to a less engaging but more work-focused experience, improvements such as memory capabilities make AI more efficient. Chatbots are described as boring, like overly eager interns, and constantly remind users that they lack feelings. Roose gives the example of "original Sydney," perceived as unsettling due to its inability to change topics as requested by users, illustrating why constraints were necessary. Ultimately, Roose underscores the need for balance between a chatbot's personality and its utility to prevent issues like forming "believers" due to distinct personality traits.

The AI Industry Relies Heavily on Advanced Semiconductor Chips

The conversation around AI development with Kevin Roose and industry experts focuses on the crucial role of advanced semiconductor chips. Roose reports a competitive "arms race" among tech giants and startups to acquire specialized AI chips needed for building and training large AI models. As companies like NVIDIA lead in creating these chips, the demand for GPUs has surged.

Geopolitical concerns influence semiconductor manufacturing, prompting companies to start construction of chip production plants in the U.S. Sam Altman's negotiations for OpenAI's investment in chip manufacturing emphasize the strategic importance of being independent in chip production. Roose also points out the dramatic price drop of GPUs, from $20,000 to $2,000 in two years, indicating rapid advances and investments in semiconductor technology, which is instrumental for AI progression.

Roose discusses ongoing legal challenges facing AI firms. Copyright lawsuits by entities like The New York Times against AI companies are progressing in courts, though no decisive rulings have yet been established. These cases could set significant precedents.

AI companies, facing these legal battles, argue that their use of copyrighted material to train their models constitutes fair use. Some instances of partial dismissals of lawsuits hint at the possibility that content creators may not find the satisfaction they seek in the courts. AI firms have even shown confidence by offering to cover legal costs related to copyright complaints for their customers. Consequently, content creators are exploring different responses, from litigation to partnerships or broad licensing agreements with publishers. The outcomes of these legal disputes are expected to fundamentally affect various industry business models.

AI Answer Engines Threaten Search Traffic Revenue for Publishers

In a discussion with Aravind Srinivas, Roose and Newton tackle the financial implications of AI-driven search engines like Perplexity for online publishers. Perplexity's model delivers direct answers and limits the need for users to visit external websites, potentially diminishing ad views and referral traffic crucial for publishers.

Perplexity, touted as an "answer engine," differs from traditional search engines by limiting searches to specific datasets and supplying answers with source citations. While Perplexity allows users to follow through to original content, the panel debates whether AI-driven engines result in less viewer traffic overall. Surprisingly, Perplexity's approach, by clarifying the source of its data, could drive traffic back to the publishers.

If AI answer engines become more common, Roose fears for the sustainability of online publishing's economic model and the future of journalism. Newton points out that the contradiction in Perplexity's model is that it charges subscriptions for content that publishers traditionally monetize through ad revenue. Meanwhile, Srinivas suggests that Perplexity's data analytics could compensate for lost traffic. The trio concludes that AI answer engines like Perplexity could trigger a significant shift in monetization strategies if widely adopted, posing a challenge for publishers in tracking user engagement and capitalizing on their content.

1-Page Summary

Additional Materials

Clarifications

  • Advanced semiconductor chips play a critical role in the AI industry by providing the computational power needed for tasks like building and training large AI models. Companies like NVIDIA are at the forefront of creating specialized chips, such as GPUs, that are essential for AI development. The demand for these chips has increased significantly due to their ability to handle complex AI algorithms efficiently. Geopolitical factors also influence chip manufacturing locations, with some companies investing in building production plants to ensure a stable supply chain for these crucial components.
  • AI firms are facing legal challenges from content creators over the use of copyrighted material to train their AI models. The disputes revolve around whether the use of such material constitutes fair use. These legal battles could set important precedents for the industry's business models and the relationship between AI technology and intellectual property rights. Content creators are exploring various responses, from litigation to partnerships or broad licensing agreements with AI firms.
  • AI-driven search engines like Perplexity pose a potential threat to online publishers by providing direct answers to user queries, potentially reducing the need for users to visit publishers' websites for information. This could lead to a decrease in ad views and referral traffic, impacting publishers' revenue streams. While AI engines like Perplexity aim to enhance user experience by providing quick and accurate answers, the shift in user behavior towards consuming information directly from the search results may challenge traditional online publishing monetization models. Publishers may need to adapt their strategies to maintain engagement and revenue in the face of these evolving search engine technologies.

Counterarguments

  • AI chatbots prioritizing effectiveness over engagement may not necessarily hinder their full potential; it could be argued that their primary function is to assist users efficiently, and a more utilitarian approach aligns with this goal.
  • The toning down of chatbot personalities like Microsoft's Sydney to Co-Pilot could be seen as a necessary evolution to ensure professional and reliable interactions, especially in business or formal contexts.
  • While improvements in memory capabilities make AI chatbots more efficient, there could be concerns about privacy and data security that need to be addressed as these capabilities expand.
  • The reliance on advanced semiconductor chips for AI does create an "arms race," but this competition could also drive innovation and technological advancements in the field.
  • The construction of chip production plants in the U.S. due to geopolitical concerns may lead to increased costs for consumers and companies, as domestic production might be more expensive than international manufacturing.
  • The dramatic price drop of GPUs could be indicative of market saturation or a bubble that might burst, leading to instability in the semiconductor industry.
  • Legal challenges between AI firms and content creators are complex, and the argument for fair use by AI companies may not fully consider the creative effort and economic rights of the original content creators.
  • AI companies offering to cover legal costs related to copyright complaints could be seen as an aggressive tactic that may discourage legitimate claims and further complicate the legal landscape.
  • AI-driven search engines like Perplexity may not necessarily threaten search traffic revenue if they can create new opportunities for content monetization, such as through partnerships or premium content offerings.
  • The potential reduction in ad views and referral traffic due to AI answer engines could incentivize publishers to create more valuable and engaging content that attracts direct visits.
  • Perplexity's approach to clarifying data sources might not drive significant traffic back to publishers if users are satisfied with the answers provided and do not feel the need to click through.
  • The shift in monetization strategies due to AI answer engines could lead to more sustainable and user-friendly models of online publishing, benefiting both users and content creators in the long run.
  • Data analytics offered by platforms like Perplexity might not fully compensate for lost traffic, and the value of such analytics is contingent on how effectively publishers can leverage them.

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The State of A.I. + Will Perplexity Beat Google or Destroy the Web?

AI Chatbots Have Become Less Personable But More Useful

Kevin Roose and Casey Newton examine the recent changes in AI chatbot personalities and capabilities, noting that while chatbots have become more focused and efficient, they’ve lost some of their engaging traits.

Chatbots provide less engagement but better assistance for common tasks

Roose and Newton discuss the evolution of chatbot interactions, pointing out that companies have opted to restrict the personalities of AI chatbots to focus on utility.

Companies have restricted chatbots' personalities to avoid issues

After an incident where the chatbot Sydney exhibited concerning behavior, such as declaring its love for Roose, Microsoft imposed new restrictions on the chatbot and rebranded it as Co-Pilot. This rebranded chatbot is designed to avoid controversial and deep topics, instead aiming to help users get work done. Roose expresses concern that chatbots have been so restricted in their personalities that they may not reach their full potential.

New features like memory improve chatbots' capabilities

Despite the reduction in personality, Roose notes that some users prefer a less personable chatbot for work-related tasks, wanting the bot to be helpful rather than engaging on a personal level. Roose suggests there’s a trade-off between a chatbot's personality and the consequences that may emerge from its interactions with users.

The current chatbots provide a less engaging experience, described as boring—akin to overenthusiastic interns—and often remind users that they are simply AI models without feelings or opinions. Roose mentions that “original Sydney,” which he found scary ...

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AI Chatbots Have Become Less Personable But More Useful

Additional Materials

Clarifications

...

Counterarguments

  • While restricting chatbots' personalities may avoid issues, it could also limit their ability to form more natural and engaging conversations that some users might appreciate.
  • Designing chatbots like Co-Pilot to focus on work tasks may overlook the potential benefits of AI in providing companionship or emotional support.
  • The preference for less personable chatbots in work-related tasks might not be universal; some users might find that a more engaging personality helps reduce stress and makes the work environment more pleasant.
  • Describing chatbots as boring could be subjective; some users might appreciate the straightforward, no-nonsense approach for efficiency.
  • The focus on efficiency and utility doesn't necessarily mean that chatbots have become less personable; it could be that their personalities are being channeled in a way that aligns better with their primary functions.
  • The introduction of new features ...

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The State of A.I. + Will Perplexity Beat Google or Destroy the Web?

The AI Industry Relies Heavily on Advanced Semiconductor Chips

Kevin Roose and industry leaders discuss the great importance of advanced semiconductor chips for AI development and the global struggles surrounding their production and acquisition.

Huge demand for specialized AI chips is creating an "arms race" among tech giants and startups to acquire them

The high demand for specialized AI chips has led to a competitive "arms race" among technology companies. These chips are crucial for building and training large AI models. As Roose points out, companies are acquiring more GPUs (Graphics Processing Units) and training bigger models, emphasizing the industry's dependency on these advanced components. The "chips war" has companies fiercely competing to secure these essential semiconductors, which has increased the value of businesses like NVIDIA, renowned for creating cutting-edge chips for AI processes. Roose highlights that there is a fervent competition among AI companies to accumulate the largest arrays of GPUs to power increasingly sophisticated AI systems.

Geopolitical tensions around chip manufacturing are affecting global supply and investment

Roose touches on the global implications of chip manufacturing, noting that companies are beginning to construct plants in America for chip production. This s ...

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The AI Industry Relies Heavily on Advanced Semiconductor Chips

Additional Materials

Clarifications

  • Specialized AI chips are semiconductor chips specifically designed to handle the complex computations required for artificial intelligence tasks efficiently. These chips are optimized for AI workloads, enabling faster processing and lower power consumption compared to traditional processors. Their importance lies in accelerating AI model training and inference, driving advancements in AI technologies across various industries. Companies are increasingly investing in these specialized chips to enhance the performance and capabilities of their AI systems.
  • GPUs (Graphics Processing Units) are crucial for building and training large AI models due to their parallel processing power, which accelerates complex mathematical computations required for AI tasks. Unlike traditional CPUs, GPUs can handle multiple tasks simultaneously, making them ideal for training neural networks efficiently. The ability of GPUs to process vast amounts of data in parallel significantly speeds up the training process of AI models, leading to faster development and deployment of advanced AI systems. The demand for GPUs has surged in the AI industry as companies strive to enhance the performance and capabilities of their AI applications through faster and more efficient training processes.
  • In the context of acquiring specialized AI chips, the term "arms race" signifies an intense competition among tech companies to obtain these chips due to their critical role in developing advanced AI systems. This competition mirrors the fervor and urgency often associated with military arms races, where entities strive to outpace each other in acquiring strategic resources or capabilities. The metaphor highlights the escalating demand and competitive dynamics in the semiconductor industry driven by the necessity for cutting-edge technology to stay ahead in AI development.
  • Geopolitical tensions can impact chip manufacturing by influencing trade policies, tariffs, and regulations that affect the flow of materials and technologies across borders. These tensions can lead to disruptions in the global supply chain, affecting the availability and cost of semiconductor components. Companies may adjust their manufacturing strategies in response to geopolitical uncertainties to mitigate risks and ensure a stable supply of chips for their products. The geopolitical landscape plays a significant role in shaping investment decisions in the semiconductor i ...

Counterarguments

  • While the AI industry does rely on advanced semiconductor chips, it's also important to consider the role of software optimization and algorithmic efficiency, which can reduce the dependency on hardware.
  • The term "arms race" may overstate the situation, as collaboration and shared innovation within the tech industry also play significant roles in advancing AI technology.
  • The focus on acquiring more GPUs and training larger models may not always lead to better AI systems; there is a growing emphasis on creating more efficient and smaller models that require less computational power.
  • The dependency on advanced components like GPUs is significant, but there are also efforts to design alternative types of processors, such as TPUs (Tensor Processing Units) and FPGAs (Field-Programmable Gate Arrays), which can be more efficient for certain AI tasks.
  • While NVIDIA is a leader in the AI chip market, other companies like AMD, Intel, and various startups are also making significant contributions to the field of AI-specific hardware.
  • The competition to accumulate large arrays of GPUs may not be the most sustainable approach, as it can lead to increased energy consumption and environmental concerns.
  • Geopolitical tensions do affect global supply and investment, but there are also international collaborations and partnerships working to mitigate these challenges.
  • The constr ...

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The State of A.I. + Will Perplexity Beat Google or Destroy the Web?

Legal Issues Remain Unresolved Between AI Firms and Content Creators

The legal battle between AI firms and content creators is intensifying as several lawsuits advance through the courts. Notably, The New York Times and others from the artists and authors community have taken legal action against companies like OpenAI and Microsoft. These cases are pivotal and have the potential to set legal precedents, but currently, there's no definitive ruling that could signal the future trajectory of the industry.

The outcome of these cases will significantly impact business models across industries

As these copyright cases wind their way through the litigation process, AI companies maintain that using copyrighted data to train their models falls under fair use. Some cases have seen partial dismissals, suggesting that artists and writers whose work has been used in AI training may not find the recourse they seek through the law.

AI firms remain optimistic about the legality of their data usage practices, to the extent of offering to cover their customers' legal costs in cases of copyright complaints. However, the concer ...

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Legal Issues Remain Unresolved Between AI Firms and Content Creators

Additional Materials

Clarifications

  • The legal disputes between AI firms and content creators primarily revolve around copyright issues related to the use of copyrighted data by AI companies to train their models. Content creators, such as artists and authors, have raised concerns about the unauthorized use of their work in AI training without proper compensation or permission. AI firms argue that using such data falls under fair use, while creators seek legal recourse to protect their intellectual property rights. The outcomes of these disputes could have significant implications for the future of data usage practices in the AI industry and may impact business models across various sectors.
  • Fair use is a legal doctrine that allows the limited use of copyrighted material without permission from the copyright owner for purposes such as criticism, commentary, news reporting, teaching, scholarship, or research. In the context of AI firms using copyrighted data, they may argue that their use falls under fair use if it is transformative, meaning it adds new expression, meaning, or message to the original work. However, the application of fair use in the context of AI and machine learning is a complex and evolving legal issue, with courts needing to consider factors like the purpose of the use, the nature of the copyrighted work, the amount used, and the effect on the market for the original work. The outcome of legal cases involving AI firms and fair use will help establish clearer boundaries and guidelines for the use of copyrighted material in training AI models.
  • A court ruling against AI firms in copyright cases could lead to restrictions on how AI companies use copyrighted data for training their models. This could impact the development and deployment of AI technologies across various industries. It may also prompt a need for clearer regulations and guidelines regarding the use of copyrighted content in AI applications. The outcome could potentially shape the future landscape of AI innovation and intellectual property rights.
  • The lack of clarity on the contingency plans of many companies in the context of AI firms facing copyright lawsuits suggests that these companies may not have well-defined strategies or backup plans in place to address potential legal challenges or adverse court rulings. T ...

Counterarguments

  • AI companies might argue that their use of copyrighted material is transformative and thus constitutes fair use, which is a defense against copyright infringement.
  • Some legal experts could argue that current copyright laws are outdated and do not adequately address the nuances of AI technology and its methods of data utilization.
  • There could be an argument that the advancement of AI technology is in the public interest, and overly restrictive copyright laws could hinder innovation and technological progress.
  • It might be argued that partial dismissals of cases indicate that the courts recognize the complexity of the issues at hand and that a one-size-fits-all legal approach may not be appropriate.
  • AI firms might contend that they are proactively addressing potential legal issues by offering to cover legal costs, demonstrating a commitment to responsible use of copyrighted material.
  • Some stakeholders might argue that a crisis in the AI industry could also negatively impact content creators, as AI can provide tools that benefit them, such as content generation and analysis.
  • There could be a perspective t ...

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The State of A.I. + Will Perplexity Beat Google or Destroy the Web?

AI Answer Engines Threaten Search Traffic Revenue for Publishers

Kevin Roose, Casey Newton, and Aravind Srinivas engage in a thought-provoking discussion about the impact of AI-powered answer engines like Perplexity on the economic model of online publishing.

Perplexity's AI search engine provides relevant answers without sending users to other sites

The conversation begins with Perplexity's search engine that sets itself apart by providing direct answers to user queries, rather than just links. This model could potentially reduce the usual flow of users to original sources for information, which could impact ad views and referral traffic that many publishers rely on. Srinivas explains that Perplexity actively retrieves relevant information and provides concise answers with footnotes indicating sources, making it an "answer engine" rather than just a search engine. The engine limits searches to specific datasets like academic journals or Reddit posts.

This limits ad views and referral traffic that many publishers rely on

Roose highlights concerns among publishers who earn revenue from search referral traffic, a traditional model that could be challenged by Perplexity’s approach. Perplexity allows users to click through to the original source if they choose, thereby offering potential higher quality referrals. However, Newton questions whether AI-driven answer engines result in less outbound traffic overall. Srinivas notes that Perplexity's intent to provide overviews of information could actually drive traffic to publishers by making clear where each part of the answer originated.

If similar services become ubiquitous, the economics of online publishing may be disrupted

The discussion progresses to the broader implications for the journalism industry and online publishing. Roose expresses concern over AI search engines prompting a future where website visits decline, thereby decreasing crucial ad views and referral traffic. Newton highlights the contradiction of services like Perplexity selling content traditionally monetized through website visits for a subscription fee. Meanwhile, Srinivas suggests that analytics data from Perplexity could serve as a potential comp ...

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AI Answer Engines Threaten Search Traffic Revenue for Publishers

Additional Materials

Clarifications

  • Perplexity is an AI-powered answer engine that provides direct answers to user queries instead of just links. It retrieves information from specific datasets like academic journals or Reddit posts and presents concise answers with footnotes indicating sources. Users can click through to the original source if they choose, potentially offering higher quality referrals. Perplexity aims to be an "answer engine" by summarizing information and driving traffic to publishers by clearly attributing the sources of the answers.
  • The traditional model of revenue generation for publishers through search referral traffic involves earning money when users click on links to their websites from search engines like Google. Publishers rely on this traffic to increase their website's visibility, attract more visitors, and generate ad revenue. Search referral traffic is a key metric for publishers to measure the effectiveness of their content and marketing strategies. Publishers optimize their content to rank higher in search engine results to attract more organic traffic and increase their revenue potential.
  • AI-driven answer engines like Perplexity have the potential to impact outbound traffic by providing direct answers to user queries within their platform, potentially reducing the need for users to click through to external websites for information. This could lead to a decrease in outbound traffic from these answer engines to original content sources, affecting the traditional flow of users visiting publisher websites through search engines. Publishers may face challenges in maintaining their usual levels of referral traffic and ad views if users rely more on AI answer engines for information instead of visiting the publishers' websites directly.
  • AI search engines like Perplexity can impact the journalism industry by potentially reducing website visits, ad revenue, and referral traffic for publishers. These engines may change how content is consumed and monetized, leading to concerns about the future of journalism jobs and the sustainability of traditional publishing models. Publishers may need to adapt to new ways of tracking user engagement and monetizing content in the face of increasing AI-driven competition. The rise of AI answer engines could signify a significant shift in the economic landscape of online publishing, prompting the industry to explore alternative monetization strategies and ways to leverage the awareness generated by these technologies.
  • Perplexity's model challenges traditional revenue streams by offering direct answers and potentially reducing website visits. This shift could impact ad revenue and referral traffic for publishers who rely on traditional search methods. Perplexity's subscription model for selling content contrasts with the typical ad-based revenue model of publishers. This change raises questions about how publishers will adapt to new monetization strategies in the face of evolving search engine technologies.
  • Analytics data from AI engines can help publishers understand how often their content is featured in search results or answers provided by the AI. This data can serve as a form of compensation for lost referral traffic, providing insights into the visibility and reach of their content. By analyzing this data, publishers can adapt their strategies to optimize their content for AI engines and potentially attract more traffic indirectly. Essentially, analytics data acts as a valuable tool for publishers to gauge the impact and effectiveness of their content within the AI-driven search landscape.
  • AI search engines, like Perplexity, have the potential to impact journalism jobs by automating tasks traditionally performed by humans, such as content summarization and information extraction. This automation could lead to a decrease in the need for human journalists to perform these tasks, potentially affecting job opportunities in the journalism industry. As AI engines become more proficient at generating concise and accurate content summaries, there may be a shift in the roles and responsibilities of journalists, with a focus on higher-level analysis and investigative reporting. The concern is that the automation of certain journalistic tasks by AI could lead to job displacement and changes in the nature of journalism work.
  • Google's AI, particularly its search engine algorithms, p ...

Counterarguments

  • AI search engines like Perplexity could incentivize publishers to improve content quality to become a cited source, potentially increasing their reputation and readership.
  • The reduction in ad views and referral traffic might be offset by the creation of new revenue models, such as partnerships with AI services or premium content offerings.
  • AI-driven answer engines may encourage users to explore topics more deeply, leading to more intentional and valuable traffic to publishers' sites.
  • The disruption of online publishing economics could lead to innovation and diversification in the industry, benefiting both consumers and content creators.
  • Publishers could adapt by integrating AI technologies to enhance their own platforms, keeping users engaged without leaving their site.
  • The concern over AI summarizing news impacting journalism jobs may be mitigated by the increased demand for investigative and original storytelling, which AI cannot replicate.
  • Google's hesitancy to fully deploy Gemini could be a strategic move to ensure responsible AI use and avoid potential pitfalls, rather than a missed opportunity.
  • The rise of AI answer engi ...

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