Podcasts > Growth Stacking Show with Dan Martell > The BEST Businesses To Start In 2024

The BEST Businesses To Start In 2024

By Dan Martell

Dive into the world of entrepreneurship with Dan Martell on the Growth Stacking Show as he breaks down the essential elements required to launch and cultivate a successful product business in 2024. Martell stresses the significance of product pre-sales through platforms like Kickstarter for market validation and advocates for direct-to-consumer sales channels that sidestep the complexities of working with wholesalers. The indispensable role of building a formidable brand presence—spearheaded by superior product quality, word-of-mouth promotion, and strategic press buzz—is pinpointed as a cornerstone of a thriving venture.

The episode also scrutinizes the winning attributes of agency businesses and software startups. Martell explains how agencies that pinpoint and alleviate acute market needs, namely through AI efficiency improvements, are poised for growth. Embracing outcome-based billing and recurring revenue models, alongside the institution of systematic workflows, are detailed as game-changers for agency models. In the realm of software, Martell illuminates the path to success through indispensable product offerings, focusing on untapped market niches, facilitating seamless user onboarding experiences, and prioritizing customer retention to maximize long-term business value.

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The BEST Businesses To Start In 2024

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The BEST Businesses To Start In 2024

1-Page Summary

Product business requirements

Martell emphasizes key strategies for launching and maintaining a thriving product business. A pivotal suggestion is to use platforms like Kickstarter to presell and gauge customer interest, thus validating demand without the financial risk. Direct-to-consumer sales are also advocated to avoid complications associated with wholesalers and retailers, ensuring better financial and operational control. Investing in building a strong brand by leveraging premium product quality, encouraging word of mouth, and securing press coverage is highlighted as a fundamental aspect of a successful business model.

Agency Business Characteristics

Martell provides insight into specific strategies that bolster agency business success. Agencies that succeed tend to identify and cater to pressing market pain points, such as inefficiencies that AI can resolve. He also endorses the idea of productizing services, moving from billing by time to billing by outcomes, to streamline operations. Furthermore, he advises selling recurring revenue agreements to establish a consistent income stream. To scale effectively, Martell outlines the importance of implementing systems and checklists that standardize and simplify work procedures.

Attributes of a successful software business

Martell identifies key features that distinguish a prosperous software business. These businesses create 'sticky', indispensable products that transition from a luxury to a necessity for users. They often target untapped opportunities in less glamorous, overlooked industries, providing innovative solutions. A smooth onboarding experience is crucial, likened to the first level of a video game that hooks and educates customers effectively. Finally, a strong emphasis on customer retention is necessary to enhance the long-term value and profitability of the business, with attention given to understanding and reducing customer churn.

1-Page Summary

Additional Materials

Clarifications

  • Productizing services involves transforming services into tangible, standardized products with clear deliverables and pricing structures. This approach helps service-based businesses scale more efficiently, improve customer understanding, and streamline operations by shifting from time-based billing to outcome-based pricing. It allows companies to create repeatable processes, enhance value propositions, and increase revenue by packaging services in a way that is easier to market and sell.
  • Recurring revenue agreements are contracts where customers pay a regular fee at set intervals for ongoing services or products. This model provides businesses with predictable income streams and fosters long-term customer relationships. It often involves subscription-based services or maintenance plans that customers renew periodically. By securing recurring revenue, businesses can stabilize cash flow and focus on delivering consistent value to customers over time.
  • Customer churn is the rate at which customers stop doing business with a company. It is a crucial metric that indicates customer dissatisfaction or disengagement. Understanding and reducing customer churn is essential for maintaining a healthy and sustainable business. By focusing on customer retention strategies, businesses aim to increase customer loyalty and lifetime value.

Counterarguments

  • Preselling on platforms like Kickstarter may not be suitable for all types of products, especially those requiring significant upfront investment in research and development.
  • Direct-to-consumer sales can limit market reach and may not be feasible for products that benefit from the exposure and customer base of established retailers.
  • Building a strong brand is important, but it can be resource-intensive and may not guarantee success if the product does not meet market needs or if competition is too intense.
  • While resolving market pain points is critical, agencies must also balance innovation with the practicality and readiness of the market to adopt new technologies like AI.
  • Productizing services may not be applicable to all agency services, particularly those that are highly customized and require a flexible, consultative approach.
  • Recurring revenue agreements are beneficial, but they may also limit the flexibility to adjust prices or services in response to market changes.
  • Systems and checklists can improve efficiency, but over-standardization may stifle creativity and the ability to tailor solutions to individual client needs.
  • Creating indispensable software products is ideal, but market saturation and rapid technological change can make it challenging to maintain indispensability.
  • Targeting overlooked industries can be a successful strategy, but it may also involve additional challenges such as educating the market or overcoming entrenched traditional processes.
  • A smooth onboarding experience is important, but it must be balanced with ongoing support and development to keep the product relevant and valuable to customers.
  • Customer retention is crucial, but focusing too narrowly on existing customers can lead to missed opportunities for acquiring new users and expanding the market.

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The BEST Businesses To Start In 2024

Product business requirements

Martell provides valuable insight into the necessary strategic steps for successful product business launch and sustainability.

Presell to validate demand

Martell advises that before sinking significant funds into production, it is wise for product companies to use crowdfunding platforms like Kickstarter or Indiegogo. These platforms allow businesses to validate demand for their products and secure funding without risking personal savings.

Sell direct-to-consumer to skip retailers

To circumvent cash flow issues often brought on by dealing with wholesalers and retailers, Martell recommends that product businesses should consider a direct-to-consumer sales model. By selling directly to consumers, businesses can maintain better control over their operations and ...

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Product business requirements

Additional Materials

Clarifications

  • Using crowdfunding platforms like Kickstarter or Indiegogo to validate demand involves presenting a product idea to the public and asking for financial support. Potential customers can then pledge money towards the project, indicating their interest in purchasing the product once it is developed. This method helps businesses gauge interest and demand for their product before investing heavily in production, providing valuable market validation. Additionally, it allows entrepreneurs to secure funding without relying solely on personal savings or traditional investors.
  • A direct-to-consumer sales model involves selling products directly to customers without involving intermediaries like retailers or wholesalers. By bypassing middlemen, businesses can have more control over pricing, distribution, and customer relationships. This approach can help companies manage cash flow better by reducing costs associated with traditional retail channels. Direct-to-consumer sales also allow businesses to gather valuable customer data and feedback, enabling them to tailor their products and ...

Counterarguments

  • Crowdfunding platforms may not accurately represent broader market demand, as they often attract niche audiences.
  • Direct-to-consumer models can limit market reach and may incur higher marketing costs compared to traditional retail distribution.
  • Investing heavily in brandi ...

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The BEST Businesses To Start In 2024

Agency Business Characteristics

In the competitive world of agency businesses, Martell offers practical advice for establishing and growing a successful agency centered on addressing market needs, productizing services, and ensuring steady revenue.

Focus on a market pain point

Martell suggests that successful agencies identify and focus on a strong pain point in the market. For example, he points out the potential inefficiencies in businesses that AI can address, indicating that agencies aiming to provide solutions to such specific issues are more likely to succeed.

Offer productized services

Martell advises agencies to move from selling time to selling outcomes, which often requires focusing on a specific service that can be productized. By concentrating on one thing, such as designers specializing in logo designs or programmers in onboarding experiences, agencies can simplify their processes. As the agency grows, it can then hire others to support different aspects of the productized service, effectively scaling the business.

Sell recurring revenue agreements

Highlighting the instability of starting every month with zero income when getting paid for individual jobs, Martell recommends selling ongoing services that clients sign ...

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Agency Business Characteristics

Additional Materials

Clarifications

  • Productizing services involves transforming services into standardized, easily repeatable products with clear deliverables and pricing. This approach shifts the focus from custom projects to defined service packages, making it easier to sell and scale services efficiently. By packaging services like tangible products, businesses can streamline operations, enhance customer understanding, and create more predictable revenue streams. Productizing services often involves creating well-defined processes, templates, and systems to deliver consistent value to clients.
  • Recurring revenue agreements are contracts where clients commit to paying for services over a specified period, typically monthly or annually. This model provides businesses with a predictable income stream and fosters long-term relationships with clients. By offering ongoing services through recurring revenue agreements, agencies can establish financial stability and focus on delivering consistent value to their clients. This approach contrasts with one-off projects, as it ensures a steady flow of income and promotes business sustainability.
  • Scaling with systems in the context of building an agency involves cre ...

Counterarguments

  • While focusing on market pain points is important, it can lead to a narrow specialization that might limit the agency's adaptability to changing market conditions or emerging opportunities outside of their niche.
  • Productized services can streamline operations, but they may not be suitable for all clients or industries where customized solutions are necessary to effectively address complex or unique challenges.
  • Recurring revenue agreements provide stability, but they may also create dependency on a limited number of clients, and if those clients leave, it could significantly impact the agency's financial health.
  • Systems and checklists are essential fo ...

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The BEST Businesses To Start In 2024

Attributes of a successful software business

A successful software business has distinct attributes that differentiate it from others. Successful software businesses create products that become indispensable to users, target underserved markets, optimize the onboarding experience to retain customers, and place a high emphasis on customer retention.

Build a sticky, must-have product

Successful software products resemble painkillers rather than vitamins. They solve critical pain points, ensuring daily use and addressing essential problems that transition them from being 'nice to have' to 'must-have' solutions for their users. This inherent value is crucial for the product's sticky nature, encouraging consistent engagement.

Target a boring industry

One approach to success is choosing to focus on industries that may not be seen as exciting or innovative. By bringing fresh solutions to these 'boring' sectors, there's a significant opportunity to tap into markets that have been historically overlooked, yet are often ripe for technological advancements and disruption.

Optimize the first-time user experience

Martell underscores the importance of the first-time user experience. He compares onboarding to the first level of a video game - it should educate and guide users to a point where they can swiftly realize the core value of the product without feeling overwhelmed. A smooth and intuitive onboarding process can be pivotal in reaching activation, where users fully engage with the software and understand its benefits.

Focus on customer retention

Martell stresses that retaining existing custo ...

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Attributes of a successful software business

Additional Materials

Clarifications

  • "Sticky" in the context of software products means creating a product that is so valuable and essential to users that it keeps them engaged and coming back for more. It implies that the software has a strong hold on users, making it difficult for them to switch to alternatives. A "sticky" product typically offers unique benefits or solves critical problems, leading users to rely on it regularly. This stickiness is crucial for long-term user retention and the success of the software business.
  • Customer churn is the rate at which customers stop using a company's product or service. It is crucial for businesses to understand why customers leave in order to improve ret ...

Counterarguments

  • While creating indispensable products is ideal, not all successful software businesses start with a "must-have" product. Some grow successful through incremental improvements, user feedback, and market adaptation.
  • Targeting underserved markets can be a successful strategy, but it's not the only path to success. Some software businesses thrive in competitive markets by differentiating their products or by outperforming existing solutions.
  • A great first-time user experience is important, but it's not the sole factor in a product's success. Ongoing support, continuous improvement, and adapting to user needs over time are also critical for long-term success.
  • Customer retention is crucial, but focusing too narrowly on existing customers can sometimes lead to missed opportunities for innovation and growth. Ba ...

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