Confidence Classic: How To RAISE Your Frequency And CREATE Opportunities You Never Knew Existed with Sales Expert Glenn Lundy
In this episode of Creating Confidence, guest Glenn Lundy shares his personal journey from homelessness and a suicide attempt to becoming a successful business leader. The conversation explores how Lundy's experiences growing up between two culturally distinct households shaped his ability to adapt to different environments, and how his eventual spiritual awakening led to significant personal transformation.
Lundy explains his "LEADD" leadership model and discusses how he applied people-first business strategies to transform a small dealership into a major used car franchise. He shares insights about the relationship between mindset and success, including his use of the "tone scale" technique for better communication, and describes how shifting away from negative influences helped him create new opportunities in both his personal and professional life.
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1-Page Summary
Personal Growth and Self-Discovery
Glenn Lundy's journey began with a transformative experience of homelessness and a suicide attempt. During this dark period, Lundy realized he was the common factor in his life's ups and downs, which sparked a journey of self-discovery. As an empath who naturally absorbed emotions, Lundy channeled this insight into positive transformation. His spiritual exploration led him through various faiths, ultimately finding resonance in Christianity, which helped him integrate his understanding of mind, body, and spirit connection.
Overcoming Adversity and Hardship
Growing up between two culturally distinct households - his father's Black household and his mother's White household - Lundy struggled with identity issues. This cultural conflict led him to become a chameleon, adapting his behavior to match his surroundings. His challenges culminated in homelessness in Southern California, where a near-suicide attempt became a turning point, inspiring him to share his story to help others facing similar struggles.
Effective Leadership and People-Centric Business Strategies
Lundy transformed a small dealership into the second-largest used car franchise in the U.S. by implementing a people-first approach. His leadership model, "LEADD" (Listen, Encourage, Advise, Develop, Development), emphasizes intentional listening and employee development over traditional profit-focused strategies. He also employs the "tone scale" technique for effective communication, which involves matching others' emotional frequency within two points to facilitate better understanding and connection.
Mindset and Spirituality In Creating Success
Lundy attributes his success to a profound mindset shift and spiritual awakening. By moving away from negative influences and embracing a lifestyle aligned with his goals, he began attracting new opportunities. He strongly believes in the power of sharing personal stories and wisdom to help others overcome challenges. This approach is echoed by Heather Monahan, who notes that adopting a service-oriented mindset creates positive vibrations that attract further opportunities.
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Counterarguments
- While Lundy's empathic nature is seen as a positive trait, it's important to acknowledge that being highly empathic can also lead to emotional burnout if not managed properly.
- The integration of mind, body, and spirit is a personal journey, and what works for one individual, such as Lundy's resonance with Christianity, may not be suitable for everyone.
- The concept of adapting behavior to fit in, described as being a "chameleon," can sometimes prevent authentic self-expression and may not always be a healthy coping mechanism.
- Sharing personal stories to inspire others is valuable, but it's also important to recognize that not everyone may be comfortable or in a position to share their struggles publicly.
- The "LEADD" leadership model emphasizes employee development, but it's worth considering that different organizations and teams may require different leadership styles for optimal performance.
- The "tone scale" technique for communication may not be universally effective, as individuals' communication styles and preferences can vary widely.
- Attributing success to a mindset shift and spiritual awakening can be empowering, but it's also important to acknowledge the role of external factors such as market conditions, timing, and support networks in achieving success.
- The idea that adopting a service-oriented mindset will always create positive vibrations and attract opportunities can be overly simplistic, as success in business and personal endeavors often involves a complex interplay of factors beyond mindset alone.
- It's crucial to consider that while personal growth and self-discovery are important, they are not linear processes and can involve setbacks and challenges that the summary may not fully capture.
Actionables
- You can start a reflective journaling practice to identify patterns in your life's ups and downs, using prompts to explore your role in these situations and potential growth areas. For example, write down a situation that didn't go as planned, analyze your actions and reactions, and then brainstorm how you could approach similar situations differently in the future.
- Develop a personal "adaptability code" to navigate different social environments without losing your sense of self. This could involve setting core values that you commit to maintaining regardless of the setting, and then creating adaptable behaviors that align with these values. For instance, if one of your core values is honesty, you might choose to express your true opinions in various settings, but adjust your delivery to match the social context.
- Create a "mind-body-spirit" daily checklist to ensure you're nurturing all aspects of your being. This might include a physical activity for the body, meditation or prayer for the spirit, and learning something new or problem-solving for the mind. Track your activities and reflect on how each one contributes to your overall well-being, adjusting as needed to find a balance that works for you.
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Personal Growth and Self-Discovery
Glenn Lundy's experiences of hitting rock bottom and embarking on a path of self-discovery highlight the overarching theme of personal transformation and spiritual growth.
Glenn's Homelessness Transformed Him Into the Catalyst in His Life
After Hitting Rock Bottom and a Suicide Attempt, Glenn Realized He Was the Common Factor in His Life's Ups and Downs, Prompting a Journey of Self-Discovery to Understand His Ability to Shape Reality
Following a period of homelessness, Glenn Lundy experienced a profound transformation that led him to increase his personal frequency, allowing him to move into different circles. This shift in perspective helped him to see opportunities previously hidden from view, such as drawing in unsavory characters and finding himself in dark situations.
It was after his suicide attempt, while lying on the beach reflecting on his life, that Glenn heard a phrase from his old mentor. It dawned on him that he had been the one constant across the varied environments of his life. This epiphany shed light on the fact that he might be the catalyst in his life, which kickstarted his journey of self-discovery.
Through introspection, Glenn came to understand that he had the power to shape the reality of his life. Recognizing himself as an empath who naturally absorbed emotions and energy and had an intrinsic desire to serve others, Glenn resolved to channel this insight into positive transformation.
Glenn's Exploration of Spiritual and Philosophical Teachings Helped Him Integrate His Mind-Body-Spirit Understanding
Glenn Explored Various Faiths, Finding Meaning Through Christianity's Connection to a Higher Power and Universal Wisdom
...
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Personal Growth and Self-Discovery
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Counterarguments
- Personal transformation is not always a linear process, and while Glenn Lundy's story is inspiring, it may not be representative of everyone's experience with hitting rock bottom or self-discovery.
- The concept of increasing one's personal frequency is a metaphorical idea that may not have a scientific basis, and different people might interpret or challenge the validity of such a concept.
- The notion that one is the sole architect of their destiny can be empowering, but it may also overlook external factors and systemic issues that can influence an individual's life circumstances.
- While spirituality can be a powerful tool for personal growth, not everyone will find the same comfort or answers in Christianity or any other single faith; spiritual journeys are highly individual and can be fulfilled t ...
Actionables
- You can start a daily reflection journal to identify patterns in your life. Each evening, write down the events of the day, your reactions, and the outcomes. Over time, you'll begin to see recurring themes and can pinpoint behaviors or decisions that may be influencing your life's trajectory. For example, if you notice that procrastination is a common factor on days that end poorly, you can then focus on developing better time management skills.
- Create a "frequency map" to visualize and enhance your personal energy. Draw a grid with days of the week on one axis and times of the day on the other. Mark high-energy periods with a bright color and low-energy periods with a darker shade. Use this map to plan important activities during your natural high-frequency times, and consider what actions or thoughts precede these peaks to replicate them more often.
- Explore a variety of spiritual or philosophi ...
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Overcoming Adversity and Hardship
Glenn's story of overcoming adversity and hardship exemplifies how a challenging past can pave the way for resilience and self-discovery.
Glenn's Tumultuous Childhood, Marked by Instability and Identity Challenges, Laid the Foundation For Resilience
Glenn grew up in a lower-middle-class family with divorced parents who entered into new marriages, creating two starkly different cultural households within the same apartment complex. His father's home was a culturally Black environment, with eight children, sports, hip hop music, gospel, and foods related to African American culture. In contrast, his mother's home was more aligned with White stereotypes, featuring country music and a more quiet, reserved atmosphere.
Cultural Conflict Led Glenn To Identity Crisis and Self-Destruction
The cultural conflict led to an identity crisis for Glenn, especially during his teenage years. His skin color made it difficult for him to fit neatly into either racial category, sparking a struggle with his identity. Glenn became adept at being a chameleon, altering his behavior to match the cultural context of his company, which deepened his identity challenges.
Glenn's Homelessness and Depression: A Transformative Period For Self-Understanding
Hitting Rock Bottom and Contemplating Suicide Sparked Glenn's Realization That He Was the Common Thread in His Life's Ups and Downs, Inspiring His Journey of Growth and Discovery
Glenn's life reached its nadir with homelessness in Southern California, a result of burning bridges and making a series of poor decisions. During this period, he su ...
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Overcoming Adversity and Hardship
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Actionables
- You can start a resilience journal to track your personal growth through challenges. Each day, write down a difficulty you faced and how you overcame it or what you learned from it. This practice can help you see patterns in your resilience and identify areas for further self-improvement.
- Create a 'cultural chameleon' map to explore and embrace your multifaceted identity. On a piece of paper, draw sections representing different aspects of your identity (e.g., family background, interests, values). In each section, note how you adapt in various social situations. This can help you understand and appreciate your adaptability as a strength.
- Engage in 'mirror conversations' to f ...
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Effective Leadership and People-Centric Business Strategies
Glenn Lundy's leadership and business strategies revolving around a people-first approach have seen a small dealership evolve into a major used car franchise in the United States. His "Leadd" model and the use of the "Tone Scale" for communication are key aspects of his success.
Glenn's People-First Leadership Drives His Automotive Success
Prioritizing Employee Development, Glenn Grew a Small Dealership Into a Major Used Car Franchise
Glenn Lundy moved to a small town with the intention of revolutionizing a dealership by putting people first. He believed that focusing on the development of employees and their needs would naturally attract more customers and profits. This approach, which prioritized people over profits, considerably differed from traditional automotive sales models. The result was remarkable, as this strategy led to an 800% growth in dealership size and its becoming the second-largest used car franchise in the U.S.
Glenn's "Leadd" Leadership: Listening, Encouragement, Advising, Development
Glenn Lundy believes that the core principles of leadership remain constant even as strategies may adapt. He employs an acronym, "LEADD," which encapsulates the process of leadership as Listen, Encourage, Advise, Develop, with the final D standing for continuous Development.
Lundy holds that leaders should listen more than they speak, creating an environment where intentional listening is used to encourage behaviors like creativity. After listening and encouraging, a leader advises on areas for growth and opportunity. The development phase is about collaboration, not just instruction.
Lundy uses this approach broadly, across all relationships, to foster community and collaboration. He stresses the importance of daily leadership actions in listening, encouraging, advising, and developing others.
Glenn Uses the "Tone Scale" to Effectively Motivate Diverse Teams
In addition to his "Leadd" model, Glenn Lundy uses the "tone scale" as a part of understanding the art of communication. This tool helps him gauge the emotional state of individuals during meetings, recognizing that this affects meeting dynamics and outcomes.
Effective communication, according to Lundy, requires clear intention and paying attention to whether the receiver is receptive. He instructs to be mindful of both the emotional tone of the person you’re communicating with and yo ...
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Effective Leadership and People-Centric Business Strategies
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Counterarguments
- While Glenn Lundy's "Leadd" model emphasizes personal development, some critics might argue that different industries or teams may require different leadership styles that are not as heavily focused on individual development but on efficiency or innovation.
- The success attributed to the people-first approach may not solely be due to leadership style; market conditions, location, economic factors, and other strategic decisions likely also played significant roles in the dealership's growth.
- The "Tone Scale" might not be universally applicable or effective in all cultural contexts, as emotional expression and interpretation can vary widely between different societies.
- There is a risk that focusing too much on matching emotional tones could lead to a lack of authenticity in communication or could be perceived as manipulative by some individuals.
- The idea of listening more than speaking is generally positive, but there are situations where decisive leadership and clear directives are more effective, especially in crisis management.
- Encouraging creativity is important, but without proper guidance and structure, it could lea ...
Actionables
- You can enhance your listening skills by practicing active listening during casual conversations, focusing entirely on what the other person is saying without planning your response until they've finished speaking. This practice will train you to prioritize understanding others' perspectives, a key aspect of effective leadership.
- Encourage creativity in your team by setting aside regular "innovation hours" where team members can work on projects outside their usual responsibilities without fear of immediate judgment or need for immediate results. This can lead to unexpected breakthroughs and a more engaged team.
- Develop a personal emotional awareness journal wher ...
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Mindset and Spirituality In Creating Success
Glenn's Awakening and Growth Shifted His Mindset, Unlocking His Potential For Change
Glenn Lundy attributes his personal and professional transformations to a profound change in mindset. His journey of awakening began when he recognized that his life's "metaphorical mud" – obstructing his vision – stemmed from the environments and relationships he experienced growing up. Lundy discusses the impact of social media echo chambers, noting that exposure to only like-minded information blinds people to different perspectives and fosters division.
Glenn's Deeper Purpose and Belief Led To Success
Lundy’s shift to a deeper understanding of his spirituality unlocked the doors to success. This realization that he could create positive change by harnessing his mind, body, and spirit guided him to a higher frequency. Stepping away from the negativity that plagued his past and embracing a lifestyle attuned to his goals, he began to attract opportunities that were previously out of sight. This spiritual and mindful approach was crucial in gathering wisdom and developing spiritual attunement, which led to his success, especially noted in how he transformed a car dealership by serving and impacting his employees with newfound wisdom and knowledge.
Glenn's Insights On Sharing Stories and Wisdom to Inspire and Empower Others Reflect His Empathetic, Service-Oriented Leadership Approach
Glenn believes in the profound impact of sharing personal stories, insights, and lessons learned. By fully disclosing his story and being indifferent to acceptance, he found freedom. This act of sharing stories is not just a means of expression but also serves as a beacon for others, helping them realize their own potential and advance in life.
Glenn Fosters Sharing Experiences, Recognizing Shared Humanity In Overcoming Challenges
He advocates for the standard practice of sharing experiences to help others "wipe the mud off the ...
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Mindset and Spirituality In Creating Success
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Counterarguments
- While mindset changes can be powerful, attributing success solely to mindset may overlook other important factors such as access to resources, support networks, and opportunities.
- Recognizing the impact of one's upbringing is important, but it's also crucial to acknowledge that individuals have varying capacities to process and overcome their past experiences.
- The idea that social media echo chambers blind people to different perspectives is a valid concern, but it's also worth considering that exposure to diverse viewpoints can sometimes lead to information overload or confusion.
- Spirituality can indeed be a source of strength and guidance for many, but not everyone finds success through spirituality, and for some, secular approaches may be more effective.
- The concept of attracting opportunities by aligning with one's goals is consistent with certain motivational philosophies, but it may not account for the role of chance or external circumstances in the realization of opportunities.
- Sharing personal stories can be empowering, but it's also important to respect individual privacy and the choice of some to keep their stories private.
- The encouragement to share wisdom broadly assumes that all wisdom is universally applicable, which may not always be the case due to cultural, contextual, or individual differences.
- The idea that sharing experiences helps others overcome challenges assumes a one-si ...
Actionables
- Start a "Mindset Shift Journal" to document daily reflections on how your upbringing influences your current decisions. Each day, write down one decision you made and trace it back to a belief or habit formed in your childhood. This practice can help you identify patterns and initiate a mindset change similar to what Glenn Lundy experienced.
- Create a "Perspective Diversification Plan" where you intentionally follow and engage with social media accounts or content creators that challenge your current worldview. Set a goal to interact with at least one piece of content that differs from your usual preferences each week, which can help reduce the echo chamber effect and broaden your perspective.
- Develop a "Wisdom Exchange Circle" ...
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