Podcasts > Creating Confidence with Heather Monahan > Confidence Classic: The Secret To OWNING Your Power With Dalia Feldheim Founder of Uppiness & Flow Leadership Consultancy

Confidence Classic: The Secret To OWNING Your Power With Dalia Feldheim Founder of Uppiness & Flow Leadership Consultancy

By Heather Monahan

In this episode of Creating Confidence with Heather Monahan, Dalia Feldheim shares her purpose-driven approach to leadership that combines storytelling, positive psychology, and practical application. She discusses the importance of balancing traditionally masculine and feminine traits in the workplace, advocating for the integration of empathy and teamwork alongside authority.

Feldheim offers insights on cultivating an empathetic and resilient work culture that enhances employee happiness. Drawing from personal experiences, she highlights the pitfalls of toxic, command-and-control leadership styles and the need for more humane corporate environments that embrace emotional intelligence and foster positive emotions.

Confidence Classic: The Secret To OWNING Your Power With Dalia Feldheim Founder of Uppiness & Flow Leadership Consultancy

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Confidence Classic: The Secret To OWNING Your Power With Dalia Feldheim Founder of Uppiness & Flow Leadership Consultancy

1-Page Summary

Dalia Feldheim's Purpose-Driven Leadership

Dalia Feldheim found her passion for women's empowerment early in her career at Procter & Gamble. An experience in India involving a girl stigmatized for menstruating fueled Dalia to challenge cultural myths through marketing campaigns.

Dalia now conducts workshops to help leaders discover their purpose by combining storytelling, positive psychology, and practical application. She believes uncovering one's calling unleashes passion and transforms good to great. For Dalia, that calling has always centered on empowering people.

Balancing Masculine and Feminine Traits

Feldheim criticizes the "wounded masculine" leadership approach prevalent in business that prioritizes power over empathy and teamwork - traits she associates with feminine perspectives. She advocates integrating these "feminine" qualities to create a more humane workplace.

Feldheim shares her struggles under a toxic boss who belittled her emotional intelligence and attempts to foster positivity. She ultimately left that environment, realizing staying meant suppressing her authentic leadership style.

Creating an Empathetic Work Culture

Feldheim points to declining workplace empathy, highlighting the need to "humanize" corporate cultures. She cites disengagement, anxiety and toxic behaviors stemming from command-and-control leadership styles.

Dalia advocates enhancing resilience and happiness through a five-part model: focusing on strengths, embracing growth mindsets, prioritizing self-care, nurturing relationships, and cultivating positive emotions. Accepting negative feelings through tools like gratitude creates an "upward spiral of positivity," Feldheim posits.

1-Page Summary

Additional Materials

Counterarguments

  • While Dalia Feldheim's focus on women's empowerment is commendable, it's important to ensure that such initiatives are inclusive and consider the diverse experiences of all women, including those from different cultures, races, and socioeconomic backgrounds.
  • Challenging cultural myths through marketing campaigns can be powerful, but it must be done sensitively to avoid cultural appropriation or reinforcing other stereotypes.
  • The concept of purpose-driven leadership is valuable, but not all leaders may agree that finding a personal calling is necessary for effective leadership; some may argue that adaptability and situational awareness are more critical.
  • The dichotomy between "masculine" and "feminine" traits can be seen as reinforcing gender stereotypes. Leadership qualities should not be gendered, as this can perpetuate biases.
  • While integrating empathy into the workplace is important, it's also necessary to maintain a balance with other leadership qualities such as decisiveness and accountability.
  • The idea of leaving a toxic work environment is empowering, but not always practical for everyone; some individuals may not have the luxury to leave their jobs and may need strategies to cope in less-than-ideal circumstances.
  • The five-part model for enhancing resilience and happiness is a useful framework, but it may not be universally applicable or effective for every individual or organizational culture.
  • The concept of an "upward spiral of positivity" is optimistic, but it's important to acknowledge that systemic issues within a workplace may require more than individual positivity and resilience to address.
  • Emphasizing strengths is beneficial, but leaders must also be cautious not to overlook the importance of addressing weaknesses and areas for improvement.
  • While cultivating positive emotions is generally positive, it's crucial to recognize that overemphasis on positivity can lead to the invalidation of legitimate negative emotions and experiences, a phenomenon known as "toxic positivity."

Actionables

  • You can create a personal empowerment journal where you reflect on daily actions that align with your values, especially those that support gender equality or empowerment in your community. Start by writing down instances where you either witnessed or participated in empowering actions, no matter how small, and reflect on how these align with your values. This could be as simple as encouraging a colleague's idea in a meeting or supporting a local business run by women.
  • Develop a habit of integrating "feminine" leadership qualities into your daily interactions by practicing active listening and empathy. For example, in your next team meeting, focus on truly understanding your colleagues' perspectives before responding, and acknowledge their feelings and concerns. This practice can help shift the dynamic towards a more inclusive and supportive environment.
  • Engage in a weekly resilience-building activity, such as setting aside time to focus on a hobby or skill that makes you feel confident and happy. This could be anything from gardening to coding, as long as it's something that you're passionate about and that contributes to your sense of growth and well-being. By regularly engaging in activities that build your strengths and happiness, you're likely to foster a more positive outlook and resilience in your personal and professional life.

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Confidence Classic: The Secret To OWNING Your Power With Dalia Feldheim Founder of Uppiness & Flow Leadership Consultancy

Dalia Feldheim's journey and purpose as a leader

Dalia Feldheim's career is a powerful example of how personal experiences can ignite a passion for social change and form the foundation of purpose-driven leadership.

Dalia's early career at Procter & Gamble and the realization that she was in the business of women's empowerment

Dalia began her career at Procter & Gamble, working in feminine care with products like pads and tampons. She realized that her role wasn’t just about selling products; it was about empowering women. During a home visit in India, she observed a young girl on her period being forced to sit on the floor, a custom stemming from cultural myths that consider menstruating women impure. This experience, and particularly the sad look on the girl’s face, deeply moved Dalia. It spurred her to utilize the brand’s influence to challenge these myths and drive social change. Dalia and her agency launched the "I dared, I touched the pickle" campaign, which became 2014's most viral ad in India and was featured in Ted talks.

Dalia's purpose-driven leadership approach and how she combines storytelling, science, and practical application

Dalia conducts "Find Your Purpose" workshops to help leaders uncover their passions and strengths and determine how they can meet the world's needs. She believes in the magical results that come from people finding their true calling and leveraging their strengths. Her approach to purpose-driven leadership is outlined in her concept "leading like a girl," which includes leading with a sense of purpose. Dalia explains that CEOs often worry that employees will leave after finding their purpose, but she reassures them that employees can often fulfill their purpose within the company. Harnessing one’s strengths and leading with purpose, Dalia asserts, transforms individuals from good to great, unleashing pa ...

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Dalia Feldheim's journey and purpose as a leader

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Actionables

  • You can start a personal journal to track experiences that evoke strong emotions, noting how they might point to your underlying passions and potential purpose. By regularly documenting moments of joy, frustration, or inspiration, you'll begin to see patterns that could indicate areas of life where you're most motivated to make a change. For example, if you consistently write about environmental issues that upset you, this might suggest a purpose related to sustainability.
  • Create a vision board that represents your ideal impact on society, using images and words to visualize how you might empower others or address societal needs. This can be a collage made from magazine cutouts or a digital board using a tool like Pinterest. If you're drawn to education, you might include pictures of classrooms, inspirational quotes from educators, and symbols representing growth and learning.
  • Engage in small, daily acts that align wit ...

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Confidence Classic: The Secret To OWNING Your Power With Dalia Feldheim Founder of Uppiness & Flow Leadership Consultancy

Balancing masculine and feminine leadership traits

Dalia Feldheim discusses the concept of balancing leadership traits, advocating that leaders need to integrate more traditionally "feminine" traits to counteract the prevalence of a "wounded masculine" leadership in the business world.

The business world's tendency towards a "wounded masculine" leadership style focused on power over people

Feldheim criticizes the current state of leadership in the business world, which she describes as a "wounded masculine" style that emphasizes dominance and power over others. She suggests that this approach needs to be balanced with traits such as empathy, intuition, and teamwork, which she associates with a historically feminine perspective. She notes the need for all leaders to embrace these traits to create a more humane workplace.

Dalia argues that leaders need to embrace more "feminine" traits like empathy, intuition, and teamwork to balance out this wounded masculine approach.

To counter the wounded masculine, Feldheim advises leaders to bring more empathy into the workplace and to step into positive masculine traits assertively when needed. She uses Muhammad Ali's phrase "float like a butterfly, sting like a bee" to encapsulate her advice on balancing empathy with assertiveness. Feldheim highlights the global empathy crisis and posits that the ability to empathize is a considerable advantage, especially for women in a leadership context, where empathy is in high demand.

Dalia's personal experience with a toxic boss who rejected her strengths and feminine leadership style

Feldheim shares her own experiences dealing with a boss who embodied the wounded masculine leadership style, placing an excessive focus on numbers and ROI, while disregarding the value of creativity and people, areas that Feldheim values highly. Her boss demeaned her and her team in personal ways, even mocking her emotional reaction with a pre-labeled "Dalia's tissue box."

When Feldheim offered to use her knowledge in positive psychology to improve negativity among leadership, her boss derogatorily referred to her as "Ms. Kumbaya," further diminishing her attempt to contribute positively. This experience made her feel that her strengths and leadership style were not just underappreciated but actively belittled.

Dalia shares her journey of trying to change the toxic environmen ...

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Balancing masculine and feminine leadership traits

Additional Materials

Counterarguments

  • The concept of "masculine" and "feminine" traits can be overly simplistic and reinforce gender stereotypes; effective leadership qualities are not inherently gendered and can be exhibited by anyone regardless of gender.
  • Some argue that the dichotomy between "masculine" and "feminine" traits is outdated and that leadership should be viewed through a lens of individual strengths and situational appropriateness rather than gendered characteristics.
  • Assertiveness and decisiveness, often categorized as "masculine" traits, are also crucial for successful leadership and should not be undervalued or seen as inherently negative.
  • The idea that empathy is more "feminine" could be challenged by research showing that empathy is a human trait that varies among individuals regardless of gender.
  • The notion of a "wounded masculine" leadership style may not account for the complexity of poor leadership behaviors, which can stem from a variety of factors beyond gendered leadership models.
  • While leaving a toxic work environment can be beneficial for mental and physical health, it may not always be feasible for individuals du ...

Actionables

  • You can start a personal empathy journal to track and reflect on your daily interactions, focusing on moments where you could have shown more empathy or where you successfully balanced empathy with assertiveness. Write down at least one interaction each day, describe how you handled it, and consider alternative approaches that might have incorporated more empathy or a better balance with assertiveness. This practice will help you become more aware of your leadership style and its impact on others.
  • Create a "teamwork ritual" with your colleagues or employees that encourages collaboration and the sharing of intuitive insights. This could be a weekly round-table where everyone is invited to share their thoughts on ongoing projects or challenges, without judgment or interruption. The goal is to foster an environment where traditionally feminine traits like intuition and teamwork are valued and can flourish alongside more assertive leadership styles.
  • Develop a personal "toxicity radar" by listing signs of a toxic work environment and your personal threshold ...

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Confidence Classic: The Secret To OWNING Your Power With Dalia Feldheim Founder of Uppiness & Flow Leadership Consultancy

Creating a more human and empathetic work culture

Empathy in the workplace is in decline, and Feldheim points to the urgent need for corporate environments to become more human-focused if they wish to retain employees and foster well-being.

The crisis of declining empathy in the workplace and the need to "humanize" the corporate world

Feldheim references research that university students today have 40% lower empathy levels compared to 30 years ago. This decline in empathy is reflective of the corporate world's state of disengagement and anxiety. She discusses the shortcomings of the masculine, command-and-control leadership style, especially in remote teams, highlighting 85% of employees as unengaged, and a concerning 20% exhibiting toxic behaviors. One in four individuals experiences work-related anxiety, and Feldheim emphasizes that toxic work environments, not compensation issues or burnout, are the number one driver of the "Great Resignation."

Dalia's five-part model for building resilience and happiness at work

Dalia has developed a method, detailed in her book, for encouraging individuals to enhance their resilience and happiness at work. Her five-part model includes:

Focusing on your strengths, adopting a growth mindset, prioritizing self-care, nurturing work relationships, and cultivating positive emotions.

She promotes the idea of teaching oneself to find happiness as an avenue for personal development. Part of this includes digitally detoxing, and she discusses working with companies to restrict emails after hours to support mental well-being. She also underlines how crucial relationships at work are, citing friends at work as the top determinants of happiness. Dalia advocates for investing time in g ...

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Creating a more human and empathetic work culture

Additional Materials

Counterarguments

  • The assertion that empathy is declining may not account for the complexity of how empathy is expressed or measured across different generations and cultures.
  • The link between university students' empathy levels and corporate environments may not be direct or causal, as many factors influence workplace culture.
  • Command-and-control leadership styles can be effective in certain contexts or industries where clear hierarchy and quick decision-making are critical.
  • Employee disengagement and toxic behaviors may also be influenced by factors other than leadership style, such as economic pressures, job design, or personal circumstances.
  • The "Great Resignation" may have multiple drivers, including a desire for better work-life balance, more meaningful work, or better compensation, not just toxic work environments.
  • Dalia's five-part model, while potentially beneficial, may not be universally applicable or effective for every individual or organization.
  • The emphasis on personal happiness at work might overlook systemic issues that contribute to employee dissatisfaction.
  • Digital detoxing could be impractical for some roles, especially in industries that require constant connectivity.
  • The idea that work relationships are a top determinant ...

Actionables

  • You can create an "Empathy Map" for your colleagues to better understand their perspectives and challenges. Start by drawing a simple chart with sections labeled "Thinking," "Feeling," "Seeing," and "Doing." Whenever you interact with a colleague, make a note in the relevant section about what you observe or infer about their experience. This practice can help you develop a more nuanced understanding of your colleagues' emotional states and improve your empathetic responses.
  • Develop a "Resilience Journal" where you track daily actions that contribute to your well-being at work. Each day, jot down one action you took that aligns with each part of the five-part model mentioned, such as a new skill you're learning (growth mindset) or a moment of self-care. Over time, this journal can become a personal roadmap for resilience and happiness, showing you patterns in your behavior that contribute to a positive work environment.
  • Initiate a "Digital Mind ...

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