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In their book The Leadership Challenge, international bestselling authors and long-time research partners Barry Posner and James Kouzes discuss what good leadership entails in practice. Drawing from research findings from dozens of studies, they conceptualize the Five Principles of Exemplary Leadership: 1) model the way, 2) inspire a shared vision, 3) challenge the process, 4) enable others to act, and 5) encourage the heart.
The following The Leadership Challenge quotes highlight the essence of Posner and Kouzes’ leadership principles.
The Leadership Challenge: Quotes and Passages
The Leadership Challenge is a field guide for becoming the kind of leader that other people want to follow. International bestselling authors and longtime research partners James Kouzes and Barry Posner have compiled thousands of case studies and millions of responses to surveys over the course of decades and used them to distill leadership into five overall principles.
Here is a selection of The Leadership Challenge quotes by Barry Posner and James Kouzes.
“When leaders are doing their best, they Model the Way, Inspire a Shared Vision, Challenge the Process, Enable Others to Act, and Encourage the Heart.”
“Model the Way”, “Inspire a Shared Vision”, “Challenge the Process”, “Enable Others to Act”, and “Encourage the Heart” are Posner and Kouzes’ Five Principles of Outstanding Leadership:
- Model the Way: Take personal responsibility and set an example of the behavior you expect of others.
- Inspire a Shared Vision: Provide an inspiring vision and see that your vision is shared among your team so that everyone is on board and motivated.
- Challenge the Process: Challenge the way things are done, meet adversity head on, and take advantage of opportunities to lead your organization to new places.
- Empower Others to Act: Engage other people to join you on your quest. Foster collaboration and trust.
- Encourage the Heart: Genuinely care about your team, and let them know it.
“Exemplary leaders know that if they want to gain commitment and achieve the highest standards, they must be models of the behavior they expect of others.”
Exemplary leadership is the best way to communicate what’s truly important to your organization—its values. By nature, values are elusive, so explicitly stating them will never be the most effective way to instil them. Moreover, it’s easy to say you believe in certain values, but harder to follow through and live them, so when others see you doing just that—practicing what you preach—you gain credibility, and people will more enthusiastically follow your lead. There are two guidelines for “modelling the way”: 1) establish your values, and 2) model your values. We’ll discuss these two concepts below.
“Recognition is the most powerful currency you have, and it costs you nothing,”
When you recognize the performance of your team members, they will strive to function at their highest level. People consistently report that the most meaningful performance recognition they’ve received is personal rather than financial. According to Posner and Kouzes, relying on financial recognition to the exclusion of any personal recognition can be demotivating rather than motivating.
“Change is the province of leaders. It is the work of leaders to inspire people to do things differently, to struggle against uncertain odds, and to persevere toward a misty image of a better future.”
People in organizations grow used to doing things a certain way and are often reluctant to change their habits, defaulting to the “if it ain’t broke, don’t fix it” mentality. Even if they know a procedure could be better, they’ll often resist changing it simply because it’s easier to carry on as usual. Challenging the status quo is your job, as a leader. In their book The Leadership Challenge, Jim Kouzes and Barry Posner outline two guidelines to challenge the process and find ways to make things better: 1) search for opportunities, and 2) experiment and take risks.
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Here's what you'll find in our full The Leadership Challenge summary :
- A field guide for becoming the kind of leader that other people want to follow
- The five principles of leadership and their associated guidelines
- Why before you can lead others, you must have a clear understanding of yourself