Teresa Torres: Customer Interviews Should Be Story-Based

A smiling woman with brown hair conducting customer interviews on a mobile phone in an open workspace

Why do customers struggle to accurately describe their own behavior? What’s the most effective way to conduct customer interviews? Teresa Torres’s customer interview methodology, detailed in her book Continuous Discovery Habits, offers a practical approach to understanding customer needs. Her story-based interviewing technique helps product teams gather authentic insights by focusing on specific experiences rather than general feedback. Keep reading to learn how Torres’s approach to customer interviews can transform your product discovery process and lead to better outcomes for your business.

How to Manage Unrealistic Expectations: 3 Things to Accomplish

A woman who needs to learn how to manage unrealistic expectations, looking sadly in a mirror

Are you trying to uphold expectations that feel impossible to achieve? Do you want to be more authentic? Oliver Burkeman says that to find peace and happiness in the present is to detach from unrealistic expectations. To do so, Burkeman says you must accomplish three things: being your authentic self, letting go of your desire for permanence, and being realistic about your self-expectations. Keep reading to learn how to manage unrealistic expectations and be your true self.

Narrow Your Focus: Why You Shouldn’t Juggle Too Many Priorities

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Is it better to do less than to do more? What are the things that you should truly focus on in life? Dan Sullivan and Benjamin Hardy’s book, 10x Is Easier Than 2x, reveals how to narrow your focus and achieve exponential growth by mastering fewer, more impactful activities. They challenge the common belief that success comes from juggling multiple priorities by advocating for excellence in select areas. Check out how to revolutionize your perspective on personal and professional growth.

Shrill by Lindy West: Book Overview and Takeaways

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What does it take to challenge societal beauty standards? What’s Shrill by Lindy West about? In Shrill, Lindy West takes readers on an intimate journey through her experiences as a woman navigating body image, online harassment, and the comedy industry. The book also tackles serious issues about body acceptance and societal prejudice. Read more in our brief overview of Shrill.

How to Build a Cohesive Team: Finding Talent With Diverse Skills

A group of coworkers learning how to build a cohesive team by working together on a project

What makes teams consistently perform well year after year? How can leaders build and maintain teams that dominate their competition? In his book Leading, Alex Ferguson reveals the principles of how to build a cohesive team that achieves sustained excellence. His advice demonstrates the critical elements of assembling and leading high-performing teams. Keep reading for practical methods and leadership approaches that transform groups into extraordinary teams.

Why Is the US Healthcare System So Bad? Views From All Sides

A document on a table that has the word "denied" stamped on it in red, referencing the bad healthcare in the US

Why is the us healthcare system so bad? What are the different political views on universal healthcare? The murder of US health insurance CEO Brian Thompson in December 2024 sparked anger on social media over insurance claim denials, which are becoming increasingly common in the US, in contrast to countries where health care is a right. Here’s a look at the left, right, and center views on US healthcare.

Why There Isn’t Enough AI Talent to Keep Up With Demand

An artistic image of a vacant office desk, signifying the lack of AI talent in the workforce

Why aren’t there enough AI professionals to fill open roles? What parts do employers and education facilities have to play in the AI talent crisis? As demand for AI talent soars, companies and universities face a double crisis: a severe shortage of AI-skilled workers and demographic disparities in AI training. These issues require an overhaul of AI workforce development. Continue reading for a closer look at the AI talent shortage.

The Little Book That Still Beats the Market by Joel Greenblatt

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What’s The Little Book That Still Beat the Market by Joel Greenblatt about? Is there a straightforward strategy that could help investors build wealth over time? Joel Greenblatt’s book, The Little Book That Still Beats the Market, introduces a powerful investment approach called the Magic Formula. This systematic strategy identifies undervalued companies by focusing on two key metrics: return on capital and earnings yield. Read below for a brief overview of The Little Book That Still Beats the Market.

B.B. Easton’s Husband Ken: Notes From 44 Chapters About 4 Men

An image of a couple seen in silhouette from behind with the woman resting her head on the man's shoulder

What happens when the excitement of romance fades into routine? How can couples reignite passion when their relationship feels stuck? B.B. Easton’s memoir 44 Chapters About 4 Men takes readers on a journey through her marriage to Ken, exploring the raw reality of long-term relationships. Her candid story reveals the complexities of maintaining intimacy and connection while transitioning from a wild romance to a stable partnership. Continue reading to learn about B.B. Easton’s husband Ken and their relationship.

Why Flexibility and Adaptability in the Workplace Are Valuable

A female employee happily working at her desk, showing her flexibility and adaptability in the workplace

What do employers truly value in today’s rapidly evolving workplace? Why are some candidates overlooked in the competitive job market? Robin Ryan, author of 60 Seconds and You’re Hired!, emphasizes that flexibility and adaptability in the workplace have become essential qualities for modern professionals. Today’s employers actively seek candidates who can seamlessly adjust to changing circumstances while maintaining high performance standards. Discover how to position yourself as an invaluable asset to potential employers.