Rising Customer Expectations: Why They Want More

A line graph above shoppers showing rising customer expectations

Have you noticed a spike in rising customer expectations? How does focusing on competition distract you from your customers? A focus on competitors distracts companies from their customers. In The Age of Agile, Stephen Denning argues that customers should be a company’s priority because customers have higher expectations than ever. Discover why customers expect more from companies now.

The Damaging Effects of Social Expectations for Women

A woman looking at a blue wall, frustrated by societal expectations of women

Why do social expectations for women end up hurting them? How can women find power beyond just being nice? In Unbound, Kasia Urbaniak posits that historically, women adopted behaviors such as politeness, agreeableness, and prioritizing others’ needs as tactics for navigating a male-dominated social structure. However, in the contemporary world, these tendencies often limit our ability to express our needs and achieve our highest potential. Learn more about how to confront expectations that prevent women from succeeding.

3 Damaging Examples of Classroom Accommodations

A teacher helping a student with their work as an example of classroom accommodations

Are classroom accommodations always a good thing? What’s restorative justice and how is it implemented in school? Schools have long provided special accommodations to help struggling students succeed. But in Bad Therapy, Abigail Shrier argues that schools now bend over backward to accommodate nearly every student request, a practice that undermines independence and academic performance. Discover examples of classroom accommodations that Shrier believes are harming students.

The Road to Serfdom by Friedrich Hayek: Book Overview

A young man with dark hair reading a book at home with a floor lamp, bookshelves, and sliding glass door in the background

What causes societies to embrace socialist policies despite their potential dangers? How can nations protect individual freedoms while addressing economic inequalities? In his book The Road to Serfdom, Friedrich Hayek examines how socialist policies can gradually lead to totalitarianism. He explores the historical shift from liberalism to socialism in Western Europe and offers guidance on preserving democratic freedoms while pursuing economic progress. Keep reading to discover why Hayek believes good intentions behind socialist policies often result in unintended consequences that threaten personal liberty and democracy.

How to Be More Assertive as a Woman in Any Conversation

A woman who knows how to be assertive, crossing her arms with a grin on her face

Are you constantly being talked over in conversations? Do you want to take control of discussions in a respectful way? In Unbound, Kasia Urbaniak explores the art of calibration, which is determining the right level of assertiveness for each situation. She emphasizes the importance of awareness of our surroundings, carefully observing how others react, and adjusting our approaches to maximize our influence while minimizing unnecessary conflicts. Take a look at how to be more assertive as a woman while talking to someone in any setting.

How to Raise Resilient Children: 2 Tips for Parents

A father trying to raise a resilient child by talking to them after a bike accident

Do you want your child to be more independent? How can you be an authoritative parent? In Bad Therapy, Abigail Shrier says modern parenting has become too dependent on experts and interventions. To raise more resilient children, Shrier encourages parents to trust their instincts instead of relying on expert opinions. Read below to learn how to raise resilient children who don’t need to be coddled.

Peace With Yourself: 4 Ways to Travel This Spiritual Path

A painting of a woman with her head tilted up, eyes closed, and surrounded by flowers illustrates peace with yourself

Do you feel like you consistently live at peace with yourself? How can you break free from past regrets and cultivate genuine happiness? In his book Million Dollar Habits, Stellan Moreira shares strategies for achieving inner peace and personal growth. His insights focus on four key practices: self-forgiveness, gratitude, spiritual connection, and mentorship. Each approach offers practical ways to embrace a more fulfilling life. Continue reading to discover how these methods can help you create lasting peace with yourself.

Why the Top-Down Management Style Is Outdated

A proud business woman who practices top-down management style standing in front of a triangle

What’s the top-down management style? Why is this management practice considered outdated? In The Age of Agile, Stephen Denning discusses the traditional business practice of top-down bureaucratic management. This long-standing practice consolidates decision-making in a few hands through a strict hierarchy of authority. Continue reading to learn the two reasons why top-down management has become obsolete.

Act Like a Leader, Think Like a Leader: Book Overview

A business leader in a suit reading a book

How do successful leaders develop their unique leadership style? What’s the book Act Like a Leader, Think Like a Leader about? Herminia Ibarra’s Act Like a Leader, Think Like a Leader challenges traditional leadership development approaches. The concept of “outsight” in her book demonstrates how taking action and gaining external perspectives shapes effective leadership. Read below for a brief Act Like a Leader, Think Like a Leader book overview.