Prioritize Customer Needs: Why They Always Go First

A sign on a window that reads "CUSTOMER FIRST" to show that the business prioritizes customer needs

Why is it important to prioritize customer needs? What information is required to satisfy customers? In The Age of Agile, Stephen Denning argues that the customer should be the company’s highest priority, not shareholders. Additionally, firms should focus on delivering value that excites their users. Continue reading to learn more about the benefits of putting the customer first.

Gender Barriers of Communication: Thriving as a Woman

The silhouettes of a man and woman showing gender barriers in communication

Have you ever wondered why some conversations feel like hitting a brick wall? How do gender dynamics come into play in conversations? In Unbound, Kasia Urbaniak explores a common obstacle faced by women in the realm of communication, detailing strategies for interaction when confronted with refusal or a negative response. Urbaniak portrays resistance not as a sign of failure or personal insult, but as an opportunity to build connections and influence people. Keep reading to learn more about overcoming gender barriers of communication.

Believe You Can Succeed: 7 Strategies to Boost Your Confidence

A smiling woman with gray hair and gold earrings illustrates that you should believe that you can achieve success

Do you believe you’re capable of achieving genuine success? How can you transform self-doubt into unwavering confidence? In his book Million Dollar Habits, Stellan Moreira reveals powerful strategies to build unshakeable self-belief and accomplish your goals. His approach emphasizes mindset shifts that help you believe you can succeed and overcome any obstacle standing between you and success. Read on to find seven techniques that will revolutionize how you view your capabilities and tackle life’s challenges.

What Is Culture Club? Recollections From Boy George’s Memoir

Culture Club performing at Marcus Center in Milwaukee on 7-23-2016 illustrates the question, "What is Culture Club?"

What is Culture Club? What happened behind the scenes during its rise to fame? How did the complex relationship between Boy George and Jon Moss shape the band’s destiny? In his book Karma, Boy George reveals the fascinating journey of Culture Club, from its unlikely formation to international stardom. He shares intimate details about the band’s creative process, personal conflicts, and the challenges of maintaining relationships under the spotlight of fame. Keep reading to discover the untold story of one of the most influential bands of the 1980s, told through the candid perspective of its iconic frontman.

Socialist Leadership Inevitably Leads Down the Road to Serfdom

A sketch of six government leaders in business suits meeting around a table illustrates socialist leadership

What makes socialist leadership fundamentally different from democratic leadership? Why do socialist governments often drift toward authoritarian control? In his book The Road to Serfdom, Friedrich Hayek explores how central economic planning creates an impossible need for complete social consensus. This tension between individual interests and collective goals reveals why socialism and democracy struggle to coexist. Keep reading to discover the two main paths that lead socialist governments away from democratic principles and toward authoritarian control.

Bad Therapy by Abigail Shrier: Book Overview & Takeaways

A woman wearing an orange sweater reading a book

Can mental health treatments ever be harmful for children? What’s Bad Therapy by Abigail Shrier about? In Bad Therapy, Abigail Shrier lays out her argument for why mental health treatments aren’t helping young people. She also discusses how well-intentioned interventions by parents, schools, and mental health professionals can damage youth mental health. Read more in our brief overview of Bad Therapy.

How to Build a Professional Inclusive Network That Benefits You

An inclusive network of coworkers

Do you want to build an inclusive network of workers? How can you strategically build your professional connections? Herminia Ibarra’s book, Act Like a Leader, Think Like a Leader, emphasizes the critical role of building an inclusive network for career advancement. Strategic networking goes beyond collecting business cards or LinkedIn connections—it’s about cultivating meaningful relationships across various organizational levels, industries, and backgrounds. Continue reading to learn how to grow your professional network and advance your career.

Women and Communication: How to Lead a Conversation

Two women communicating with each other in front of a window

Do you want insights about women and communication? Do you want to transform challenging interactions into opportunities for connection and influence? In Unbound, Kasia Urbaniak suggests that often in various exchanges, one person unconsciously assumes a position of dominance, while the other person, without realizing it, takes on a more submissive posture. By honing their focus, women gain the ability to deliberately select their position and mold the interaction to their advantage. Discover practical techniques that will transform your ability to communicate effectively in any situation.

37 Confidence-Building Exercises: Stop Doubting & Start Believing

A woman in front of a whiteboard that says "Confidence" with a checkmark after it illustrates confidence-building exercises

What if you had unshakeable self-confidence? How can a few simple exercises transform your mindset and lead to lasting success? In his book Million Dollar Habits, Stellan Moreira reveals seven powerful strategies that can help anyone overcome self-doubt and achieve their goals. He focuses on transforming limiting beliefs, embracing challenges, and developing resilience. Read on to find confidence-building exercises based on Moreira’s strategies.

Boy George’s Karma: My Autobiography (Book Overview)

A young woman with curly brown hair sitting on a couch and reading a book with bookshelves and a window in the background

How does a flamboyant pop icon navigate the treacherous waters of fame and addiction? What compels an artist to maintain authenticity in the face of relentless public scrutiny? Boy George’s Karma: My Autobiography delivers a raw account of his journey from an outcast youth to a global superstar. He chronicles his battle with identity, stardom, and substance abuse while revolutionizing pop culture in the 1980s. Read more for an intimate look at the man behind the makeup, as Boy George reveals the triumphs and tribulations that shaped his extraordinary life.