Does feedback tend to bounce off your walls of defense? Do you shy away from giving feedback to others because of how they might react? Feedback can be gold. But, regardless of its value, it’s an inescapable part of life. So, it’s wise to learn how to give it, receive it, and respond to it well. In Communication Skills Training, James Williams shares advice on how to make the most of conversations that entail feedback. Read more to get four recommendations for breaking through defensiveness in order to have a constructive feedback discussion with anyone.
Effective Feedback Discussions: 4 Ways to Avoid Defensiveness
