Treat Employees Like Customers for a Successful Transformation

A manager treating an employee like a customer by shaking his hand.

Are organizations effectively driving change? How do employees factor into this process? Josh Seiden’s Outcomes Over Output says to treat employees like customers in organizational transformation. This way, colleagues are viewed as internal clients to align their needs with company goals. Discover how this perspective can transform your organization’s approach to change and employee engagement.

The Top 3 Business Task Management Strategies to Utilize

A woman practicing business task management by working on a computer with sticky notes behind her.

Are you struggling with business task management? Have you considered focusing on outcomes? Outcomes Over Output by Josh Seiden introduces a revolutionary approach to business. You’ll learn how prioritizing outcomes can transform work management, leading to more efficient workflows. Read on to discover how outcome-focused strategies can revolutionize your business task management.

How Outcome-Based Planning Guarantees Great Results

A man looking at a wall of papers and notes using outcome-based planning.

Are you struggling to set effective goals for your business? How can you plan for better results? Focusing on desired outcomes can enhance goal-setting and business success. Josh Seiden’s Outcomes Over Output can help you get your business on the right track with outcome-driven planning. Keep reading to discover strategies for implementing outcome-based planning and achieving better results.

How to Measure Business Performance of New Platforms

An empty conference room with a chart designed to teach people how to measure business performance.

How do you measure your business’s performance? What are the three key indicators of platform performance? Geoffrey G. Parker, Marshall W. Van Alstyne, and Sangeet Paul Choudary say that many traditional performance measurement tools can’t account for network effects. They won’t be useful for evaluating the financial health of your platform. Here’s how to measure business performance accurately.

Say Goodbye to the Workplace Hierarchy With These 2 Steps

Mini figurines in business suits standing in a pyramid, representing a workplace hierarchy.

Why is a workplace hierarchy ineffective? How can you make everyone of equal importance in the workplace? The Outward Mindset advises companies to minimize the perks and symbols of status that separate leaders from their team members. This way, everyone has mutual respect and isn’t diminished for being “lesser than” their superiors. Continue reading to learn how to break down the workplace hierarchy in just two steps.

How to Change the Mindset and Behavior of Employees

How to Change the Mindset and Behavior of Employees

Why is consistency important at work? What are ways to make sure your employees always have an outward mindset? In The Outward Mindset, you’ll learn how to focus on external factors and continuously improve performance as time progresses. As a manager, one of your jobs is to maintain your employees’ open mindset so they feel encouraged to succeed. Discover how to change the mindset and behavior of employees below.