What is meant by customer experience? What can you do to elevate your customers’ experience with your brand? What are the most effective customer experience strategies? Customer experience is your customers’ overall perception of their experience with your business. The following customer experience strategies will help you craft an experience for your customer that goes above and beyond. Here are three customer experience strategies that hit the spot.
The Law of Leadership: The First Brand Is the Default
What are the first two immutable laws of marketing? Why is it so important to enter a market first? The first two of The 22 Immutable Laws of Marketing are the Law of Leadership and the Law of Category. The Law of Leadership says that the first entry in a market will be more successful than its followers. Similarly, the Law of Category says that if you’re too late to be the first on the market, then you should create a new category of an existing product. Keep reading to learn more about the first two laws of marketing.
Start Small, Aim Big: 3 Ways to Grow a Small Business
Do you want to grow your small business but not sure where to start? What are some viable growth options for a small business with a limited budget? Growing your business usually isn’t as hard as starting it. Below we will share two ways you can grow your small business in an effective and manageable way. Here are three ways you can grow your small business.
Do You Know the Key to Small Business Profitability?
What is the key to small business profitability? What are some things you could do to amp up the profits of your venture? In order for your small business to survive, you must be able to make a profit. Ensuring the profitability of a small business can be boiled down to two principles: 1) be mindful of what you spend your money on and 2) keep thinking of ways to generate more income. Read about the two basic principles of small business profitability.
The Law of Division and the Dangers of Line Extension
What is the Law of Division in marketing? Why is expanding your brand to new categories dangerous for your company? The Law of Division states that if a market leader wants to enter an emerging category, it needs a new brand name for that category. The Law of Extension expands on that message and says that the credibility you build in one market doesn’t necessarily transfer to other product categories. Therefore, it’s risky to try to expand an existing brand into a new category. Keep reading for more on the Law of Division and the Law of Line Extension.
The Law of Perception: Perception Is Reality
Why is perception more important than quality when it comes to marketing? What is the “everybody knows” principle? The Law of Perception states that your most potent weapon in marketing is not the quality of your product, but rather the public’s perception of your product. Your marketing will only be successful if consumers believe that your product is the best. Keep reading for more information about the Law of Perspective and the Law of the Mind.
Create a Product That Sells With 3 Easy Steps
Do you want to start a business but don’t know what you could sell? How do you create a product or service that’s going to bring in a profit? The first step of starting a business is to create a product or service. Ultimately, your product needs to have worth. In other words, it should make people’s lives better or easier. Ideally, this product or service should also be something that you’re passionate about. Follow these three steps to create a product or service that sells.
The Law of Focus: Choose a Branding Word
What is the Law of Focus? How can associating your brand with a word increase your sales? Law #5 of The 22 Immutable Laws of Marketing is the Law of Focus. It says that a successful marketing strategy can create a universal association between your word and your product. This also relates to the Law of Exclusivity which says that you can’t use another brand’s word. Continue on for more information about the 5th and 6th laws of marketing.
The Law of Singularity: Focus on Impactful Strikes
What is the Law of Singularity in marketing? Why is it better to focus your efforts on one big jab rather than multiple small punches? The Law of Singularity states that you should focus on finding opportunities to make a bold move that makes a big impression. The Law of Candor goes further to say that that big impact may even be the act of acknowledging your own negative attributes and exploiting them. Continue reading about the Law of Singularity and the Law of Candor from The 22 Immutable Laws of Marketing.
When Is the Right Time to Sell Your Business?
How do you know when it’s the right time to sell your business? Is it in your best interest to stay independent? In The Hard Thing About Hard Things, author Ben Horwitz discusses when the right time to sell your business is. There are both rational and emotional factors when it comes to selling something you’ve built and both play into the decision-making process. Continue reading for advice on whether or not you should sell your business.