The World's Best Book Summaries
What makes a great customer experience? How can you ensure your customers become fans of your brand? If you want to have dedicated and enthusiastic customers, you must provide great customer experience. In The 1-Page Marketing Plan, Allan Dib offers his best advice for ensuring your customers have a great customer experience every time. Here are five ways to ensure great customer experience every time.
What are the key characteristics of early technology adopters? What drives early adopters to purchase new, experimental technology? In his book Crossing the Chasm, Geoffrey Moore calls the early adopters “visionaries.” Most of them are ambitious leaders looking to gain a strategic advantage or make a quantum leap forward by leveraging new technological breakthroughs. Keep reading to learn about the key characteristics of the early adopter market.
What is product positioning in marketing? What role does product positioning play in customers’ buying decisions? “Positioning” refers to where potential customers place your product on the market landscape, or how they view it in relation to the competition. According to Geoffrey Moore, the author of Crossing the Chasm, positioning is the most significant factor in a customer’s decision to buy your product. Here are five steps to position your product for success.
What exactly is a “whole product”? Why is it important that you deliver the whole product to your customers? When you make a sale, you’re typically only obligated to deliver the core product. However, while innovators and early adopters are usually willing to take ownership of assembling the whole product for themselves, the early majority are not. If you fail to supply the whole product (a complete solution without native or third-party add-ons), you are risking losing those customers. In this article, we’ll take a look at two whole product models: Theodore Levitt’s Whole Product Model and Geoffrey Moore’s Simplified
What is the difference between innovators and early adopters? What are their motivations for trying out new, experimental technology? Innovators and early adopters represent the two early-market categories of customers in the Technology Adoption Life Cycle (TALC). Innovators are technology enthusiasts: they are the first to try out new technologies for its own sake. Unlike the innovators, early adopters are not interested in new technology for its own sake, but rather in the new advantages it may afford. We’ll take a look at the key characteristics of both groups below.
What are some great techniques for capturing leads? How can capturing leads increase your sales? In marketing, capturing leads involves collecting customer data so that visitors become potential customers. For example, someone visiting your website might give you their email to receive a free e-book. Find out more about capturing leads below.
How do you choose an appropriate niche for your product/service? Why is it especially difficult to choose a niche for a startup? For a startup, choosing an appropriate niche in the market is especially challenging because you can’t survey your customers or gather data on them—you don’t have any customers yet. This makes it difficult to make a decision that will determine the fate of your company because you don’t have enough data to substantiate your choice analytically. In this article, we will discuss how you can select an appropriate startup niche.
When it comes to marketing, why is it better to pick a niche than to try to target popular demographics? What factors should you consider when choosing a niche for your brand? Gary Vaynerchuk, a successful entrepreneur and social media expert, says that you should pick a niche audience rather than a popular one when creating your personal brand. There are many reasons why he gives this contradictory advice. Here is why you should pick a niche and how to do it.
What are the best marketing strategies for small businesses? How can you incorporate these strategies into your business’s marketing plan? Entrepreneur and consultant Allan Dib argues that marketing is the highest-value activity a small business owner can engage in. In his book The 1-Page Marketing Plan, he outlines the best marketing strategies for small businesses and gives advice on how to implement them. Find his six best marketing strategies for small businesses below.
What are the steps you should take when building an online presence? Should you hire a web designer to build your site for you? According to marketing expert Gary Vaynerchuk, after you pick your niche market, the second step is to establish your presence online. Vaynerchuk recommends four steps for doing this. Continue reading to learn how to build an online presence.