Do you avoid difficult conversations? What if you could get on the same page with others more easily? Renée Evenson’s book Powerful Phrases for Dealing with Difficult People offers practical steps to establishing mutual empathy during conflict resolution. Her recommendations will help you navigate challenging discussions and find mutually beneficial solutions. Keep reading to discover how to build empathetic connections and avoid defensive reactions.
Establishing Mutual Empathy: 4 Steps Toward Seeing Eye to Eye
