Management Archives

Simon Sinek Book Club Exercises to Discuss & Put Into Practice

Have you read Simon Sinek’s books? Are you looking for discussion questions to use individually or with a group? Author Simon Sinek gives us a lot to talk about and act upon. We’ve put together several exercises based on the content in four of Sinek’s books. The exercises include questions that will help you discuss and implement each book’s ideas. Continue reading for Simon Sinek book club questions that will allow you to get even more out of Sinek’s books.

How Restaurant Communication Saved Eleven Madison Park

Why is restaurant communication so important? How did the prestigious restaurant Eleven Madison Park (EMP) thrive by prioritizing communication? In Unreasonable Hospitality, Will Guidara goes into detail about how he transformed the poor relationships at EMP by communicating the values of the restaurant. In return, the employees openly shared what they wanted the restaurant’s culture to look like. Keep reading to learn more about the importance of restaurant communication.

Focus on the Details if You’re Aiming for Excellence: EMP’s Story

Why are small details important? In what ways did the top-notch restaurant Eleven Madison Park (EMP) pay attention to the finest details? Will Guidara owes EMP’s three stars to him and his employees giving attention to even the smallest details. He was wise to focus on the almost-unnoticed elements that can actually make or break a customer’s experience. Discover why you need to focus on the details if you’re aiming for excellence.

How to Create a Fine-Dining Experience: 4 Tips From Will Guidara

What does it take to create a fine-dining experience for customers? How did Eleven Madison Park become a four-star restaurant? Along with Daniel Humm, Will Guidara wanted to create a fine-dining experience that was also modern and inclusive. To do that, Eleven Madison Park needed to become a four-star restaurant. These are the lessons Guidara learned on the journey toward providing an outstanding fine-dining experience.

How EMP Became the Number-One Restaurant in the World

How did Eleven Madison Park become the number-one restaurant in the world? What lessons did Will Guidara take away from this journey? In 2010, Eleven Madison Park placed 50th on the World’s 50 Best Restaurants list, mortifying Will Guidara. So, he committed to making EMP the world’s best restaurant, which he achieved in 2017. Keep reading to learn how Will Guidara and Daniel Humm successfully transformed EMP into the world’s best restaurant.

Good Service in Restaurants: Why EMP Gives Gifts to Customers

How do fine-dining restaurants put their customers first? What makes the service at Eleven Madison Park exceptional? Eleven Madison Park (EMP) is known for going out of its way for its customers, even by creating dishes off the menu. Will Guidara explains why giving gifts to customers is an exceptional way of guaranteeing the customers’ return. Let’s look at how EMP shows that good service in restaurants goes a long way.

Discover Your True North by Bill George: Book Overview

What is Discover Your True North by Bill George about? What’s the common thread among the world’s most successful business leaders? In Discover Your True North, Bill George says that a successful business leader is more than just talent and charisma. It’s about staying true to yourself and being aligned to your values. Read below for a brief overview of Discover Your True North by Bill George.

How to Be a Good Leader in Business & Stay True to Yourself

What’s the key to being a good business leader? Why is sticking to your core purpose and values essential for leadership? Identifying your core purpose (what Bill George calls your “True North”) and ethical principles is essential for becoming an effective leader. These two factors will help you stay grounded and humble during your time as a leader. Keep reading to learn how to be a good leader in business, according to Discover Your True North.

Why a Core Purpose Is the Foundation of Your Career

Do you want to take your career to the next level? Do you have a core purpose? Your core purpose is your overarching goal for your career and the “why” behind everything you do in your leadership journey. In Discover Your True North, Bill George examines why a core purpose is important for those looking for a management position in their career. Continue reading to learn how to identify your purpose and set your career on the right path.

What Is the Spillover Effect? Unintended Consequences of Scale

What is the spillover effect? How does it impact your ability to scale an idea? In The Voltage Effect, economist and professor John A. List provides advice on how to figure out if a particular idea will scale. In order to do this effectively, you must understand the spillover effect, recognize it when it’s happening, and manage it well. Read more to learn how to deal with the unintended consequences of scaling your idea.