How much do people get away with on your team? Which is more effective—accountability from managers or colleagues? Patrick Lencioni addresses the issue of accountability in both of his books about team dysfunctions, identifying the avoidance of accountability as the fourth dysfunction. He says that it’s much easier to call people out on results than behaviors, but the latter is far more important. Continue reading for Lencioni’s advice on overcoming the avoidance of accountability in a team.
How to Overcome the Avoidance of Accountability in a Team
