Communication Archives

Persuasive Language Techniques for Managers & All Influencers

Would you like to be more effective at convincing people to believe or do certain things? Are you a leader who struggles to get your team members on board? In Words That Change Minds, communication and influencing language expert Shelle Rose Charvet identifies eight Productivity Patterns. She says that these patterns explain how an individual does their best work after they’ve decided to solve a problem. Keep reading to learn several persuasive language techniques that take these Productivity Patterns into account.

How to Overcome a Lack of Commitment in a Team (Dysfunction #3)

Is your team unified? What role does communication play in getting people to buy into team decisions? In his business fable The Five Dysfunctions of a Team, Patrick Lencioni identifies a lack of commitment as the third dysfunction. In his follow-up book, Overcoming the Five Dysfunctions of a Team, he shares ways you can break through this challenge. Read more to learn Lencioni’s advice for getting each member of your team wholeheartedly on the same page.

James Williams’s Communication Skills Training: Book Overview

Do you go into conversations with confidence? How often do people misunderstand you? When is it appropriate to ask someone specific personal questions? Communication Skills Training, a book by James Williams, explains that good communication skills don’t come naturally. Instead, they’re built up over time through intentional practice. Williams lays out the skills you need for interpersonal communication and provides a few tips on public speaking. Continue reading for an overview of this practical book that can help you hear and be heard more effectively.

The 3 Steps to Taking an Emotional Negotiation Approach

Why is empathy important in negotiations? How can you succeed at an emotional negotiation approach? Reading other people’s emotions is crucial for negotiations. When you know how another person is feeling, you can offer them what they want with an offer they can’t deny. Keep reading to learn more about the emotional negotiation approach.

The 2 Different Approaches to Negotiation, Explained

A Guide to Developing Effective Negotiation Strategies

What are the different approaches to negotiation? Which negotiation tactic will help you get what you want? In our daily lives, we negotiate with others for things we want, whether the context is business or personal. Experts have different theories about the best approach to getting what you want out of a negotiation. Continue reading for the two main approaches to negotiation: emotional and rational.

How to Practice Active Listening: 4 Tips for Fully Understanding

How often do you misunderstand what people are saying? When someone’s talking to you, do you pay attention to more than just the words they say? Every day, you hear people communicate. But, hearing doesn’t necessarily equal understanding. To completely get what someone is attempting to communicate to you takes skill—specifically, the skill of active listening. Read more to learn how to practice active listening and stop missing what people are trying to tell you.

Best Negotiation Tools and Techniques for Strategic Moves

What are the best negotiation tools and techniques? What dodge-and-counterpunch negotiation moves should you use? When negotiating with a partner who’s throwing everything at you, you need to be prepared for their moves. Additionally, you should consider what type of boundaries and conditions you want to set for the negotiation. Discover more about these necessary negotiation tools and techniques below.

How to Connect With Others: 4 Ways to Break the Ice

When was the last time you met someone new? Did you feel confident and equipped to make conversation and create a connection? Bestselling author James Williams explains that effective communicators must establish connections with others. This is because, as factors in your life change—such as your job or where you live—you’ll be forced to meet new people and build new relationships. Keep reading to learn how to connect with others in a way that lays a strong foundation to build on.

Influential Leadership Skills That Will Move Others

What skills do influential leaders possess? How do you use an influential team member to help your company? Influential leaders are those who can get others on board with their ideas. In their book Strengths Based Leadership, Tom Rath and Barry Conchie give advice for people who are highly influential in the workplace, including leaders and employees. Read below to learn more about influential leadership skills.

5 Accountability Exercises: Solve Issues & Preserve Relationships

Are any of your relationships strained because of an unresolved issue? Are you afraid that, if you address the issue, the relationship will be further damaged? Accountability conversations are the discussions we have when someone breaks a promise, violates a commitment, behaves badly, or fails to meet our expectations. In Crucial Accountability, communication and management experts explain how we can have these conversations in a way that resolves the issues while preserving the relationships. Read more for five accountability exercises that will help you implement the ideas in this universally relevant book.