Communication Archives

Words That Change Minds: Book Overview & Takeaways

Are there people in your life you just can’t understand? Does it sometimes sound like they’re speaking a different language? In many ways, they are. Words That Change Minds, a book by Shelle Rose Charvet, contends that each individual makes sense of the world in a unique way. When two people approach the same situation with completely different frames of mind, it can cause miscommunications, conflict, and animosity. Continue reading for an overview of this book that can help you understand others as well as speak their language.

Neuro-Linguistic Programming Theory: Mental Habits Shape Us

What mental habits do you have? How do they impact your behaviors and choices? How can you leverage what you know about someone else’s mental habits? Communication and influencing language expert Shelle Rose Charvet argues that, if you learn how another person thinks, you can consciously match their frame of reference and speak in a language they understand. Then, you can influence them more effectively. Read more to learn about the psychological basis for Charvet’s assertion: neuro-linguistic programming theory.

Active vs. Passive Personality: How to Communicate With Each

Are you active or passive in your approach to action? What about the people around you? When you understand how people operate, it’s easier to communicate with them effectively and work with them toward a goal. Communication and influencing language expert Shelle Rose Charvet discusses active vs. passive personality and shares tips on how to speak each language. Keep reading for her practical advice as well as a broader discussion about active and passive behavior.

How Managers Can Improve Communication at Work

How can managers improve their communication in the workplace? Can managerial communication skills make a difference to the team? Managers can improve their communication in the workplace by building relationships with their employees one-on-one, even in upper management positions. Improved trust and communication lead to a greater understanding of expectations. Read more about the importance of communication skills for managers and how managers can improve communication in the workplace with these insights from Camille Fournier’s The Manager’s Path.

How to Leverage Positive and Negative Motivation to Spur Action

Are you more motivated by promises or by threats? What about the people around you? Communication and influencing language expert Shelle Rose Charvet says that you can figure out whether someone is wired for positive or negative motivation. Then, you can use that information to influence and incentivize them. Continue reading to learn how to leverage positive and negative motivation in others—and yourself.

Are Self-Validating People Easier or Harder to Influence?

How do you decide what to do? How do you determine how well you do things? You either validate yourself or look to get that validation from others. That’s true for everyone. Shelle Rose Charvet applies this knowledge to the workplace and provides guidance on how to persuade both self-validating people and people who are more validated by others. Read more to learn about this difference in people and how to make the most of it.

How to Identify & Leverage Different Problem-Solving Styles

What approach do you take to problem-solving? What if you could figure out the approach other people take and use that information to influence them? Some people tend to stick with one way to address problems. Others gravitate toward new ways of tackling issues. Influencing language expert Shelle Rose Charvet explains how you can identify a person’s dominant problem-solving style and communicate with them in a language they understand. Keep reading for Charvet’s tips along with some supplemental advice from workplace coach John Whitmore.

How to Motivate People at Work: The 6 Motivation Patterns

Do you have a hard time getting your team members or colleagues to enthusiastically engage in a new project? Does it seem like they’re on a page that doesn’t even exist in your book? According to influencing language expert Shelle Rose Charvet, if you learn how someone is motivated, you can consciously match their frame of reference and speak in a language they understand. She discusses six motivation patterns in a workplace context, but you can use her insights in any setting. Continue reading to learn how to motivate people at work by speaking their motivation language.

How to Communicate With Big-Picture vs. Detail-Oriented People

Do you tend to see the forest or the trees? What if people around you see things differently than you do? Each individual makes sense of the world in a unique way. One area in which people usually fall into one category more than another is the way they view things—either in broad strokes or in fine detail. In turn, this informs the way they operate. Shelle Rose Charvet explains how to communicate with both types. Read more to understand big-picture vs. detail-oriented people and speak their language.

The 6 Best Books for Writers to Read: Fuel Your Creative Fire

Are you a writer or an aspiring writer? What’s on your reading list? Writers are readers. It’s beneficial for writers to read all sorts of books—fiction and nonfiction alike. But, for those who seriously seek to hone their craft and find encouragement from people who’ve been there, a few must-reads rise to the top. Discover our list of the best books for writers to read.