What’s Excellence Wins by Horst Schulze about? What happens when businesses don’t deliver excellent customer service? In Excellence Wins, Horst Schulze teaches readers how to build a world-class organization obsessed with customer service. He also discusses how to motivate employees by providing a clear vision of success to work toward. Read below for a brief overview of Excellence Wins.
Excellence Wins by Horst Schulze: Book Overview & Takeaways
