How to Create a Business Framework (The Pumpkin Plan)

A business manager writing on a whiteboard with sticky notes, creating a business framework

What are the benefits of a business framework? How can you simplify your company’s goal into one plan? An operational framework explains one of your company’s processes in a clear and detailed way that your employees can easily follow. One benefit of creating operational frameworks is that they keep the company running smoothly as it grows. Read below for a short guide on how to create a business framework for your employees.

How to Lead When You’re Not in Charge: Book Overview

A man reading a book in a library

Do you ever think you can do things differently than those in charge? Do you have great ideas but feel like you’re not high enough on the career ladder to act on them? In How to Lead When You’re Not In Charge, business speaker and former evangelical pastor Clay Scroggins explains that you can be a leader even without holding a position of authority. You can still inspire others to strive toward a shared goal of a better future, regardless of your position. Read below for a How to Lead When You’re Not in Charge book overview.

Starbucks in 2010: Howard Schultz’s Plan for a Better Future

A Starbucks store in 2010

What was Starbucks’s plan for success in 2010? How did Starbucks reward its employees in the same year? In 2010, Starbucks lifted itself out of an economic rut thanks to former CEO Howard Schultz. Schultz’s not only stemmed Starbucks’ financial downturn but also bolstered its reputation as a socially responsible corporation. Here’s how Schultz planned to keep Starbucks in a positive state after 2010.

Solving the Procrastination Puzzle: Book Overview & Takeaways

A blank book sitting on a desk next to a lamp

Do you put off work that needs to get done? What’s the book Solving the Procrastination Puzzle about? In Solving the Procrastination Puzzle, psychologist Timothy A. Pychyl contends that you aren’t procrastinating because you’re bad at managing your time. Instead, you’re procrastinating because you haven’t learned how to handle your emotions. Read below for a brief Solving the Procrastination Puzzle book overview.

What Is an Operational Framework and What Are the Benefits?

A manager showing employees the operational framework of his business

What is an operational framework? What are ways to get your employees on the same page about customer experience? To create a quality mindset as a manager, you need to create operational frameworks for your company. A framework is essentially a detailed plan that every employee should follow to meet the same goals. Continue reading for an overview of an operational framework’s purpose in a business.

Why the Starbucks Store Design Changed in the 2000s

The Starbucks store design on display

What makes the Starbucks store design stand out? When did Starbucks change the aesthetic of its stores? In the 2000s, Starbucks went through a technological and aesthetic overhaul. In addition to receiving semiautomatic coffee machines and laptops, Starbucks stores also got a new look for a cozier atmosphere. Here’s how former CEO Howard Schultz rationalizes the decisions behind these innovative changes.

What Is the Real Meaning of Procrastination?

A woman working at a computer with emotions in thought bubbles, representing the real meaning of procrastination

What’s the real meaning of procrastination? What are some common misconceptions about procrastination? In Solving the Procrastination Puzzle, Timothy A. Pychyl explains what procrastination is and what procrastination isn’t. More specifically, he addresses the idea that we procrastinate because we’re bad at managing our time. Keep reading to learn why procrastination originates from unregulated emotions, not bad time management.

How to Treat Good Customers (& Weed Out the Bad)

A boss shaking hands with a man to appeal to customers

Which customers are worth letting go of? How do you know who your most valuable customers are? Mike Michalowicz says that an important component of the quality mindset in business is focusing your time, energy, and resources on your most valuable customers. Not every customer is going to be a good customer, so you need to learn how to differentiate between the bad and the good. Take a look at how to treat customers that will help or hurt your company down the line.

Authority vs. Leadership: Why They Aren’t the Same Thing

Two groups of people in business suits representing authority vs. leadership

Are authority and leadership the same thing? What makes someone a leader without having a position of authority? Clay Scroggins believes that God gave humanity the responsibility to lead. Unfortunately, you may neglect this responsibility because you mistakenly believe that you must hold a position of authority to be a leader. Let’s look at authority vs. leadership to show why you don’t need to be in a high position to take charge.