What is a continuous improvement culture? Why should IT departments deliberately introduce faults and design flaws into the production line? In their book The Phoenix Project, Gene Kim, Kevin Behr, and George Spafford stress the importance of continuous growth in a company. Without growth and the ability to make mistakes, the workplace becomes toxic and stagnant. Here’s how and why you should create a culture of continuous improvement in your company, IT or not.
Why a Continuous Improvement Culture Is Necessary in Business
