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What’s Brené Brown’s advice on empathy and shame? In her words, how does empathy help you overcome shame?
Brené Brown is a world-renowned author who’s known for her work on shame, wholeheartedness, and leadership. In most of her books, she discusses the concept of empathy, and where it falls in human nature.
Read below for more about Brené Brown on empathy.
Brené Brown’s Definition of Empathy
Brené Brown’s empathy definition says that it’s the ability to understand and echo what someone else feels. However, note that empathy doesn’t mean imagining yourself in someone else’s place, or “walking a mile in his shoes,” as the old saying goes—trying to do so will cause you to bring your own biases and experiences to the situation. Rather, it means that you understand and accept the other person’s feelings, even if they might not be the same feelings you’d have in his place.
In Atlas of the Heart, Brown adds that compassion is empathy plus action: It’s the practice of relating to others and, as a result, acting to ease their suffering.
Brown says that sympathy is the near enemy of empathy: It looks the same, but there’s no sense of connection. Just the opposite, in fact—sympathy draws a clear line between the person suffering and ourselves. In other words, sympathy is feeling bad for someone, but being unable (or unwilling) to relate to that person.
Brown adds that pity is sympathy with a sense of hierarchy: We don’t just feel bad for the person suffering, we feel like he or she is somehow “less than” we are. For instance, drug addicts are common subjects of pity—people often feel bad for them, but also consider them distasteful or dangerous, and they may even blame the addicts for their own situations.
Pity involves comparison: evaluating or ranking ourselves in relation to others. Those self-assigned “ranks” can affect everything from how we speak to others to how we feel about ourselves.
Brown notes a common misconception about comparisons: Thinking that others are “above” us makes us feel bad, while thinking others are “below” us makes us feel good. In fact, either type of comparison can cause positive or negative emotions. For instance, thinking that someone is stronger, smarter, or more skilled than you could be disheartening, but it could also inspire you to try to reach his or her level. Similarly, thinking that others are worse than you in some way might feed your ego, or it might frustrate you that they don’t live up to your standards.
Empathy Overcomes Personal Shame
Shame is a large part of Brené Brown’s empathy research. In Daring Greatly, Brown writes that shame is the greatest obstacle to wholehearted living. Shame makes you feel like you’re not enough as you are, and it causes you to fear you’re not worthy of connection or belonging. It’s the result of living in a culture that encourages you to believe you must live an extraordinary life for it to be a meaningful one. You feel shame when the reality of your life doesn’t match your own expectations or the expectations of others.
Shame kills your courage, impedes your ability to think or act in innovative ways, and prevents you from experiencing life meaningfully. Shame thrives when kept hidden and left unchecked. For shame to survive, it needs you to believe you’re not connected and don’t belong.
When you’re feeling shame, empathy is an important part of the antidote, and you need to connect with others to facilitate that. Once you have developed critical awareness of an experience, you can reach out to a trusted friend or family member and share how you’re feeling. This is critical because it supports you to know that you are worthy of being heard and that you are not alone.
Empathy in the Workplace
Overcoming shame and practicing empathy matters for leaders, according to Brown in Dare to Lead, because shame drives toxic behaviors,like bullying, at work.
Brown explains that to overcome shame, you must talk through it. As a leader, you can support your team members in this process by encouraging them to discuss their struggles with you and responding to these struggles with empathy. By doing so, you’ll demonstrate to team members how they can practice empathy among themselves. Moreover, your team members will be more likely to take risks in the future if they know they’ll be supported if they struggle.
To effectively practice empathy, Brown notes, you must understand that empathy is a connection with the emotions tied to someone’s struggle or failure—not just an attempt to make things better. So when your team struggles, focus on being nonjudgmental, understanding the emotions of the other person, and opening up the opportunity to talk about the feelings surrounding the experience. For example, after a team member has a tough presentation, you can respond with empathy by saying, “I’m really sorry for how that presentation went. I know it can be embarrassing. Do you want to talk about it?”
Brené Brown’s Empathy Practices to Combat Shame
Now that we’ve explored what empathy and shame are, let’s look at some specific practices for overcoming shame and building empathy. There are three main practices that I Thought It Was Just Me (But It Isn’t) recommends you integrate into your daily life:
Practice #1: Acknowledge Your Shame and What Causes It
First, Brown notes, to start building empathy and combating shame, you must recognize when you’re experiencing shame and what’s causing it. Recognizing your shame and its causes will allow you to separate from your negative thoughts and emotions before they can cause you to experience fear, react with blame, and become disconnected from yourself and others. Acknowledging your shame will enable you to practice courage, compassion, and connection.
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